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Instana Dynamic APM Competitors and Alternatives

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FG
Chief Operations Officer at a comms service provider with 1,001-5,000 employees
MSP
Top 20
Good Capabilities but the configuration and installation could be simplified

What is our primary use case?

We use it to find the root cause of the potential problems in the software and the other companies.

What is most valuable?

The overall capabilities are the most valuable.

What needs improvement?

The configuration of Instana Dynamic APM needs improvement because it requires quite a bit of work. I would like to see the outer discovery and outsource of different services to enable faster roll-outs. This would make it better.

For how long have I used the solution?

I have been using Instana Dynamic APM for seven months. I am using the latest version.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

It is not scalable, although they are releasing a new package…

What is our primary use case?

We use it to find the root cause of the potential problems in the software and the other companies.

What is most valuable?

The overall capabilities are the most valuable.

What needs improvement?

The configuration of Instana Dynamic APM needs improvement because it requires quite a bit of work.

I would like to see the outer discovery and outsource of different services to enable faster roll-outs. This would make it better.

For how long have I used the solution?

I have been using Instana Dynamic APM for seven months.

I am using the latest version.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

It is not scalable, although they are releasing a new package that is.

Currently, we have 20 users in our organization.

We have plans to increase our usage to several hundred users,

How are customer service and technical support?

Technical support depends on the different topics. 

I would say that they are average because security has been a bit of a challenge for us

We require full firewall openings between different components, which is not acceptable for our city. It's forcing us to go with Kubernetes.

Which solution did I use previously and why did I switch?

We used an in-house, open-sourced solution. Eric and Grafanna.

We had to switch because we were not successful in developing our own solution.

How was the initial setup?

The initial setup requires quite a bit of configuration to make it work.

The time of deployment depends on the type of installation. To deploy the full product, we are yet there even after several months.

What about the implementation team?

We completed the implementation internally.

Which other solutions did I evaluate?

We also evaluated Dynatrace.

What other advice do I have?

I would rate this solution a six out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Get our free report covering Dynatrace, AppDynamics, New Relic, and other competitors of Instana Dynamic APM. Updated: October 2021.
542,029 professionals have used our research since 2012.