Interfacing Technologies Enterprise Process Center Primary Use Case

DBJones_Aus
Process Architect at a energy/utilities company with 1,001-5,000 employees
We were looking for a BPM tool that enabled us to manage our: * Process portal available to all employees and contractors, together with access for our external partners * Process Architecture including linking to the process maps in BPMN 2.0 with validation of our limited user-friendly version of BPMN, linked to the Process Architecture * Process documentation, including work instructions and procedures * Process Controls embedded in processes and linked to the risks and regulative compliance items * Process performance measures, including collecting any raw data from source systems, calculating measures, and then providing dashboards and reports for review * Process improvement initiatives with tools to support analysis and identification of processes requiring improvement We needed the entire platform to provide a browser-based, user-friendly and available on mobile devices (for our field staff and external partners) as well as desktop. Lastly, we also wanted the capability to move towards process execution of human-centric workflow and integrate with our RPA platform. View full review »
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