Interfacing Technologies Enterprise Process Center Primary Use Case

DJ
Process Architect at a energy/utilities company with 1,001-5,000 employees

We were looking for a BPM tool that enabled us to manage our:

  • Process portal available to all employees and contractors, together with access for our external partners
  • Process Architecture including linking to the process maps in BPMN 2.0 with validation of our limited user-friendly version of BPMN, linked to the Process Architecture
  • Process documentation, including work instructions and procedures
  • Process Controls embedded in processes and linked to the risks and regulative compliance items
  • Process performance measures, including collecting any raw data from source systems, calculating measures, and then providing dashboards and reports for review
  • Process improvement initiatives with tools to support analysis and identification of processes requiring improvement

We needed the entire platform to provide a browser-based, user-friendly and available on mobile devices (for our field staff and external partners) as well as desktop.

Lastly, we also wanted the capability to move towards process execution of human-centric workflow and integrate with our RPA platform.

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SantoshKulkarni1 - PeerSpot reviewer
Consultant at a consultancy with 11-50 employees

We use the solution for finance processes, specifically for accounts payable and accounts receivable.


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Buyer's Guide
Business Process Design
March 2024
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