IQ Bot Room for Improvement

AbhishekChatterjee
Lead Consultant - Automation at ITC Infotech
The first place it could be improved is its price - it is too high. I'm having a lot of difficulties moving it to the customers. If they could fix that it would be awesome. Because the Automation Anywhere is hardware-intensive, it requires other set-ups, a control room, and it's already taking 16 GB of space. Then if I move to IQ Bot, and I have to set up another server for it, it becomes pretty expensive. And that is where the hardware cost comes in. So I think that if they could reduce the cost thing it would be really helpful. I would say it is the best choice, especially if you're already on Automation Anywhere. They are working at implementing third-party tools. Right now, I am with the company, but before that, I was with another company as well as IQ Bot. A lot of people have purchased a lot of license work but they have not actually put it to good use, or they were unable to. So, it is a question of quality control. But then again, from a CTA perspective, I would say I know it is possible to increase the optical features, as well. I am not referring to just character recognition, but for example, let's have the scanner import that image properly. Sometimes in a test it happens that the picture is a bit clearer. Or let's say a company logo. If a print is misaligned, it can figure it out. So I am more than happy regarding their automation technology. View full review »
reviewer1242057
Technical Architect at a computer software company with 10,001+ employees
It's not necessarily the IQ bot but the Automation Anywhere as a whole, I find it slightly complicated to use as compared to a product like Uibot. I would say it's not intuitive from a user standpoint. This leads to a specific specialist to be part of the team to work on it. Because otherwise business processes are best understood by the business people and the IT applications are better understood by the IT people. But when it comes to these kinds of automation, it is the business people that should be able to do it on their own. For that, it has to be intuitive. So that is one key concern that I found. It's not that intuitive for a person to work on it. The learning curve is quite high. However, adding the layers of UI would not mean add in a lot of layers of abstraction because that also adds a problem. The flexibility drops. The machine learning techniques like we have for these bots are slightly limited as of now. Maybe they're already extending it or maybe in the latest version that I have not used will provide extensive machine learning algorithms that can be integrated with the bot. But that was my only space which I see that could be better. Very soon features would be more, on a large number or more machine learning algorithms and specifically there is what we are researching right now, ourselves, with is machine learning. But, there is a subset of it which is self-learning. Self-learning is going to be a key aspect because as we start automating the processes, the processes also evolve and sometimes we need to read deep parts instead of that, there should be the capability of self-learning algorithms available. However, it's easier said than done and I can understand it's very difficult. But that is the key piece which I would like to see do better right now. View full review »
reviewer1431747
Manager Carrier Operations at a logistics company with 501-1,000 employees
We are working with IQ Bot, but we are not impressed with it. It works well with static documents but not otherwise. It was challenging to have to do the pre-processing and tax inputting on our own. They didn't have a feature through IQ Bot. The way you implement the pre-processing needs improvement. In many cases, the invoices that are received have the fax cover page, and with terms and conditions page. We have to input all of the pre-processing. It would be better to have it as a part of this solution, otherwise, every single invoice would be treated as a new document, even if it comes with terms and conditions and a cover page. They still have a long way to go when dealing with a structured and unstructured environment. Features are good, but when dealing with pre-existing models such as purchase orders, and invoice,s for example, the capabilities of the solution need improvement. View full review »
Find out what your peers are saying about IBM Datacap vs. IQ Bot and other solutions. Updated: September 2020.
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reviewer1270197
RPA Developer at a retailer with 5,001-10,000 employees
The product algorithms could be improved to increase accuracy. We currently need to make regular adjustments, constantly retraining the product to cover all cases. View full review »
reviewer841821
VP at a manufacturing company with 5,001-10,000 employees
I would like the intelligence to improve so that IQ Bot can handle vastly different formats of documents that we get from the customer, in terms of reading different fields. Having it even more intelligent would be very useful. Better customization in terms of mapping would be an improvement. View full review »
Raul Cabezas
RPA Architect at a wholesaler/distributor with 10,001+ employees
The way this solution creates invoices can be improved. It is slow. Sometimes, it is also very complicated because you need to apply some kind of filters and effects over the images, which makes it a little bit complicated. They can reduce the complexity to manage the fields or incorporate other features. They can provide an easy way for developers to customize and program fields. The accuracy of the OCR engine can be improved. It would be great if they can also provide an ICR engine and an option to choose between OCR or ICR. View full review »
reviewer1222713
Sr. Software Engineer at a tech services company with 501-1,000 employees
The price of IQ Bot, packaged with Automation Anywhere, is too expensive for some companies and they will not use it. The price should be lowered. View full review »
Hector GARZA
Chief Technology Officer at a consultancy with 11-50 employees
If they could improve the usability to train the models that process the farms, that would be helpful for our clients. It would be helpful if the solution was better at reading handwriting. It needs better handwriting recognition. View full review »
Syed Mohsin Iftikhar
Senior Software Engineer at Systems Limited
A community version of IQ Bot should be released so that more developers can gain experience with using it. It would be helpful if the IQ Bot OCR could be integrated with third-party solutions like FlexiCapture. View full review »
Find out what your peers are saying about IBM Datacap vs. IQ Bot and other solutions. Updated: September 2020.
442,845 professionals have used our research since 2012.