Customizable with great integration capabilities and very good stability
What is our primary use case?
We use the solution to run our entire organization from beginning to end. We started with the CRM for opportunities and leads prospects. We also customized it with custom fields to make separate line items and then used that to spit out reports on calculations of gross margin expected based on those opportunities. We could have multiple line items underneath specific opportunities as the opportunity information's collected at the header level. We would generate sales orders based on approved quotations and a customer PO and we would put in a sales order. The way we configured it was just… more »
Pros and Cons
"The ability to customize it to create custom fields that are reportable, and then to be able to write script behind it to automate other processes that might otherwise be manual is great."
"If you were to use standard costs, it doesn't handle standard costs well."
What other advice do I have?
NetSuite by definition is a subscriber, full subscriber cloud product. You can't host it. It's not offered to be hosted on-premise. I would say most of the users really, really like it. They felt it was a major improvement over what we had previously and the visibility that it provides you with really helps you understand exactly what's being processed in the workflows, which is critical. I would advise other organizations to make sure it's a good match for your processes. For companies that already have a process that they need to stick with, they need to carefully review the way that the…