Iris Session Analyzer Overview

What is Iris Session Analyzer?

Iris Session Analyzer (ISA) uncovers and analyzes the specific calls and sessions that fail to deliver required performance.

Buyer's Guide

Download the Network Traffic Analysis (NTA) Buyer's Guide including reviews and more. Updated: June 2021

Iris Session Analyzer Customers
xtel communications, banco votorantim, petronas

Pricing Advice

What users are saying about Iris Session Analyzer pricing:
  • "I don't know what the cost to buy the solution was, but I doubt if it's a significant part of the budget as far as the maintenance and support are concerned."

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TO
Operation Engineer III at a comms service provider with 10,001+ employees
Real User
Top 10
Provides the information that we need to make decisions and comes with an easy-to-use and intuitive GUI

What is our primary use case?

We are primarily using this solution to isolate network issues and audio issues.

Pros and Cons

  • "The feature that I have found the most useful is the decode of packets. It gives us a variety of information that helps us in figuring out what to look at. The networks are getting really complex, and without the information that we get from Iris Session Analyzer, we couldn't do our job. Its graphical user interface is also very easy to use and intuitive."
  • "They can increase flexibility in the search engine. Basically, I go with the information I have at the time. If I could just type in the parameter that I want to search for and its value, it might be easier than having to do the groundwork upfront before I can get my traces."

What other advice do I have?

I have met some of the NETSCOUT folks, and they were very courteous and helpful. We have a good relationship with NETSCOUT, and it's reflected in the communication and the service that we see from them. I would recommend Iris Session Analyzer. I couldn't do my job without it. Each company would have to make their own decision because I have no clue about the cost. If not this tool, then go for some other tool that does the same thing. You just need to be persistent. You can't know everything. When I find something that seems weird, I start digging into it. I would give Iris Session Analyzer a…