Iron Mountain Connected Competitors and Alternatives

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Jun 27 2017

What do you think of Veritas NetBackup?

Improvements to My Organization Managed to control all backups centrally across the environment and ensure correct and multiple retention periods were in place based on the business requirement. • Valuable Features Management interface was simple to use once understood. • Room for Improvement Updates were not always consistent. • Stability Issues Early releases did seem to cause issues. Once a stable version was found then we generally stayed with it for an extended period, as it just worked. • Scalability Issues Very scalable. Started with 20 machines, within two years, scaled to over 250 and management was just as easy. • Customer Service and Technical Support Customer Service: Good. Logging of tickets was very difficult and complicated but once logged,...
Real User
Senior IT Engineer at a tech services company with 51-200 employees
Jun 30 2017

What is most valuable?

The WAN accelerator feature has been the most valuable for me. My customer was in trouble because he found a huge quantity of data to be moved from foreign countries sites to the HQ in Milan. That feature reduced the time needed to complete... more»

How has it helped my organization?

Before Veeam our customer used to backup data with obsolete tools and had no central console management, so every site had single task to be checked everyday. Now, he receives the full backup report as an email attachment everyday.

What needs improvement?

I think user support can be more analytic. Some support replies for a broken backup task have been "rebuild the job from scratch" and this is a bad thing to do if you have many VMs and repositories.

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