We have used Mega HOPEX before. At present, we use Sparx Systems.

I have previously used IBM Rational System Architect, but that solution is no longer on the market.  

We used Archimate before this solution. We switched because Archimate didn't have the governance capabilities we were looking for, and iServer does the governance well.

I used Casewise before. iServer is a lot more flexible than Casewise, however. 

Yes. We were using Blueworks. We had to switch due to disinvestment.

Prior to this solution, we used IBM System Architect. iServer provides greater flexibility.

No, we did not previously use a different solution.

No, we were managing process definition and management manually.

We used Visio/PowerPoint. I'm not sure of the value of the switch, and if I had my way, I'd switch back.

I have tried different solutions other than iServer. I've tried Avolution ABACUS. I've tried Sparx. I've tried Visual ParadigmiServer was well. This is based on these tools, especially how it converts things to components, and how the components are related to each other. This type of tool here in my country is particularly useful because there are not many projects taking advantage of its usage here. There is very big potential when using this tool.

The main difference between all of these solutions and iServer is the integration with Microsoft Office. Many users are using Microsoft Office Visio in terms of modeling. It's very easy to integrate or migrate what they have to the solution. 

It's also very simple. It's simpler than Avolution and Sparx, with a lot of reference architecture being within the solution, and a lot of templates ready to go.