iServer Reviews

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Real User
Enterprise Architect at a financial services firm with 501-1,000 employees
Oct 28 2019

What is most valuable?

I have to think less with this solution. It's simple.

What needs improvement?

The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that. That was a problem. I would also like them to add data-driven modeling.

Which solution did I use previously and why did I switch?

I used Casewise before. iServer is a lot more flexible than Casewise, however.

What other advice do I have?

First, decide on the deployment model. Secondly, I would recommend doing the training first. iServer is very easy to learn by yourself, but you can get stuff done quicker if you do the training before you start using it. I would rate it as eight out of ten. If they added data-driven modeling, I… more»
Anuj Shahi
Real User
Enterprise Architect at a tech services company with 11-50 employees
Dec 13 2018

What do you think of iServer?

What is our primary use case?

iServer is a solution that helps catalog enterprise architect solutions and catalog information.

How has it helped my organization?

You have to spend about 14 to 15 days learning it, but once you learn it, it is easy to use.

What is most valuable?

The best features are the reporting and graphs, which result from the reporting. 

What needs improvement?

It definitely needs help to improve the visual aspect of the solution.  If they could help assist the user towards an architecture roadmap, that would be ideal.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

The product is very stable. 

What do I think about the scalability of the solution?

It is scalable.

How is


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iServer Questions

What is iServer?

iServer is a unified software platform and enterprise modeling environment that extends and enhances the familiar, market leading Microsoft Visio and Office products. Core capabilities provided by iServer include an enhanced Microsoft Visio diagramming interface, a powerful central repository for all enterprise architecture or business process models and documentation, and a range of tools for visualization, analysis and decision making.

iServer customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard

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