iServer Reviews

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Anuj Shahi
Real User
Enterprise Architect at a tech services company with 11-50 employees
Dec 13 2018

What do you think of iServer?

What is our primary use case?

iServer is a solution that helps catalog enterprise architect solutions and catalog information.

How has it helped my organization?

You have to spend about 14 to 15 days learning it, but once you learn it, it is easy to use.

What is most valuable?

The best features are the reporting and graphs, which result from the reporting. 

What needs improvement?

It definitely needs help to improve the visual aspect of the solution.  If they could help assist the user towards an architecture roadmap, that would be ideal.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

The product is very stable. 

What do I think about the scalability of the solution?

It is scalable.

How is

Real User
IT Security at a maritime company with 10,001+ employees
Nov 14 2017

What do you think of iServer?

What is most valuable?

Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company.

How has it helped my organization?

We have uploaded all the internal documents to the tool. We are able to see the impact analysis in real-time if any component goes down.

What needs improvement?

More visualization techniques and ways to report the data might be helpful.

For how long have I used the solution?

Two years.

What do I think about the stability of the solution?

Yes, we have had issues with stability.

What do I think about the scalability of the solution?

No issues.

How is customer service and technical support?

A seven out of 10 for technical support.

Which

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iServer Questions

What is iServer?

iServer is a unified software platform and enterprise modeling environment that extends and enhances the familiar, market leading Microsoft Visio and Office products. Core capabilities provided by iServer include an enhanced Microsoft Visio diagramming interface, a powerful central repository for all enterprise architecture or business process models and documentation, and a range of tools for visualization, analysis and decision making.

iServer customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard

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