ITRS Capacity Planner Primary Use Case

Michael Roberts
Service Operations Manager at CDL Limited
The primary use case is to assist me in my role as capacity manager. It assists in capacity planning across our company. We use it to ensure that we've got enough capacity to meet future demand from the business perspective: new customers come on board and existing customers are growing. But it's also to make sure we're getting the best out of the IT resources that we have. We need to make sure that the estate is right-sized and that we're not wasting money or efficiency by having an incorrectly sized estate. View full review »