ITRS Geneos Stability

DK
SENIOR CLOUD SUPPORT ENGINEER at a financial services firm with 10,001+ employees

I rate Geneos eight out of 10 for stability. There is some lag and a few bugs, but the vendor addresses issues quickly when we complain. They will note the bug and attempt to resolve the problem in the next release. 

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Durai CT - PeerSpot reviewer
Head FM Monitoring at a financial services firm with 10,001+ employees

ITRS Geneos is a very stable tool.

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Sanket - PeerSpot reviewer
Chief Manager at a marketing services firm with 501-1,000 employees

ITRS Geneos is a stable product and we have not had any downtime in the past eight years. The stability portion is good, but we do need to configure new applications correctly for the solution to stay stable.

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Buyer's Guide
ITRS Geneos
March 2024
Learn what your peers think about ITRS Geneos. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.
RN
Senior analyst at a financial services firm with 5,001-10,000 employees

The stability is better now. We had some issues early on, about three years ago. I'm not saying that they were the product's fault, they may have been mine. But now, it's very stable and doesn't require a lot of coaxing to keep running.

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JacquesViljoen - PeerSpot reviewer
Digital Trading Platforms Specialist at a financial services firm with 10,001+ employees

Its stability is very impressive. It's very solid. We haven't had any flaky stuff going on in the last couple of years. We obviously follow the recommendations and baseline regarding setup, et cetera. In that regard, we haven't had any serious issues.

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KY
SRE Observability Specialist at a financial services firm with 10,001+ employees

The stability is good.

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SK
Production Technologist at BNP Paribas

One of the aspects I really liked about Geneos is that it is stable. It keeps the application stable where it is running and doesn't disturb the environment it is monitoring. This is a big plus point because the noise of monitoring can start to bother us and make our environment unstable. Geneos has an edge in that it is fairly stable and doesn't disturb the environment.

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AJ
Senior Software Engineer at a financial services firm with 10,001+ employees

Stability-wise, I rate the solution an eight out of ten.

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PS
Director at a financial services firm with 10,001+ employees

It is stable.

There is very little maintenance for Geneos itself. Sometimes, you have to upgrade it. Effort is more about building standards and improving the capability of the solution.

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SP
System Analyst at a financial services firm with 5,001-10,000 employees

The stability has improved, as we purchased an upgrade. Now it's pretty stable.

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CB
E Business Systems Consultant at a financial services firm with 10,001+ employees

The stability has been very good so far. There are times when we overload gateways, but that could be something we're doing wrong or things that we haven't learned yet.

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SS
Monitoring Specialist at a financial services firm with 51-200 employees

In the early days, around 2009 or 2010, there were performance issues, which have been addressed. Over the last five to six years, we haven't faced any kind of challenges related to stability. As long as your deployment is correct and you implement it in the right way following the recommendations, it's a very stable product.

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PW
Senior Analyst at a financial services firm with 1,001-5,000 employees

It's fairly reliable.

There are always glitches, but they seem to be fixed reasonably quickly. And, in general, it does what it says it's going to do.

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LP
IT Support Specialist at a financial services firm with 10,001+ employees

The stability is very good. Very rarely do we have an outage with Geneos. We do sometimes have outages with the agents, the Netprobes, usually due to the loads that we are trying to get them to do.

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SG
Senior Enterprise Management Administrator at a financial services firm with 501-1,000 employees

It's absolutely stable. I've never had a problem with the actual ITRS gateway software.

I definitely found bugs early on and they would correct them pretty quickly. But in the last five years I haven't found any bugs, and if we ever have an outage it's because of either the network or the server that the gateway is running on. But the software is absolutely stable. It's probably the most stable software that I'm responsible for at this point.

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MW
Works at a financial services firm with 10,001+ employees

The stability is quite good. It's what I expect. It's commensurate with a product of that flexibility and price point.

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it_user456552 - PeerSpot reviewer
VP, Lead Software Development Engineer at a financial services firm with 1,001-5,000 employees

We had no issues with the performance.

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it_user494049 - PeerSpot reviewer
Assistant Vice President at a financial services firm with 1,001-5,000 employees

I have not observed any stability issues so far. ITRS has a transparent failover mechanism. If the primary gateway fails, the secondary gateway takes over. I have seen the active console freeze while it’s failing over, but everything recovers within a few minutes.

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it_user430599 - PeerSpot reviewer
Assistant Vice President at a financial services firm with 1,001-5,000 employees

There have been no issues with the stability.

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SW
Senior Manager - Trading Systems Support at a financial services firm with 501-1,000 employees

Up until now, there has been no failure in ITRS. Currently, it's stable. Because the number of servers, the monitoring alerts, rules, and categories is increasing, we have to increase the number of data servers. But it's currently stable. There is no problem with the stability of ITRS.

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it_user210165 - PeerSpot reviewer
Senior Technical Director at CJC

Fortunately the system is very stable - we have never seen an application level incident with the monitoring system itself. The gateway has a redundancy mode which we enable so we have a live/live environment.

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MA
ASP Administrator at FIS

It's stable. If it goes down, we can use the Geneos backup.

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it_user456597 - PeerSpot reviewer
Middle Office PnL & IPV Technology Support Analyst at a financial services firm with 10,001+ employees

We had no issues with the performance.

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it_user207963 - PeerSpot reviewer
Manager, Enterprise Integration at a tech company with 10,001+ employees

We had no issues with the performance.

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it_user457203 - PeerSpot reviewer
Solution Team Leader, Banking at a tech company with 5,001-10,000 employees

We had no issues with the performance.

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it_user426033 - PeerSpot reviewer
Consultant at a financial services firm with 1,001-5,000 employees

There were performance and stability issues in running gateways and net probes on Solaris servers.

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it_user260490 - PeerSpot reviewer
Application Performance Monitoring / Project Lead with 1,001-5,000 employees
it_user448374 - PeerSpot reviewer
Systems Engineer at a tech company with 501-1,000 employees

Take advantage of the "Hot Standby" feature on the Gateway product to increase resilience. It provides administrators the ability to configure a pair of Gateway instances with mirrored configurations for fail-back capabilities when hardware or network failures occur.

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it_user422880 - PeerSpot reviewer
Technology Associate at a financial services firm with 1,001-5,000 employees

It's been stable and does not crash.

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it_user211737 - PeerSpot reviewer
IT Consultant at a financial services firm with 1,001-5,000 employees

In some past versions yes, but the issues were immediately fixed.

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it_user430614 - PeerSpot reviewer
Senior Consultant at a tech consulting company with 501-1,000 employees

I've had no issues with its stability.

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it_user289056 - PeerSpot reviewer
Enterprise IT Management Consultant with 51-200 employees

No issues encountered.

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it_user435699 - PeerSpot reviewer
Infrastructure and Release Manager at a financial services firm with 1,001-5,000 employees

We had no issues with the performance.

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it_user456483 - PeerSpot reviewer
Associate Operations Manager at a tech services company with 10,001+ employees

We had no issues with the performance.

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it_user448359 - PeerSpot reviewer
Big Data Consultant at a financial services firm with 501-1,000 employees

We've experienced no issues with performance.

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it_user457266 - PeerSpot reviewer
Application Analyst at a tech services company with 10,001+ employees

We had no issues with the performance.

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it_user430638 - PeerSpot reviewer
Market Data Consultant at a financial services firm with 501-1,000 employees

One original glaring issue had been the lack of fault-tolerant Gateway Servers, but that had been remedied in a release a few years ago. We also had issues with slow Gateway startup and high CPU usage, but subsequent releases and reducing the number of config include files resolved the issues.

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it_user215418 - PeerSpot reviewer
IT Support Analyst at a financial services firm with 10,001+ employees

No issues encountered.

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it_user426036 - PeerSpot reviewer
IT Analyst at a financial services firm with 1,001-5,000 employees

We've not had any issues with the scalability.

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it_user215442 - PeerSpot reviewer
Associate at a financial services firm with 10,001+ employees

No issues encountered.

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it_user456453 - PeerSpot reviewer
Market Data Engineer/Support at a tech company with 501-1,000 employees

We had no issues with the performance.

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it_user457908 - PeerSpot reviewer
Project Manager at a tech company with 10,001+ employees

We have had no issues with the performance.

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it_user456558 - PeerSpot reviewer
Business Consultant at a computer software company with 501-1,000 employees

We had no issues with the performance.

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RS
Performance and Fault-tolerance Architect with 1,001-5,000 employees
it_user456498 - PeerSpot reviewer
Director at a tech consulting company with 51-200 employees

We had no issues with the performance.

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it_user286821 - PeerSpot reviewer
Market Data Consultant at a financial services firm with 501-1,000 employees

Connectivity as above.

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it_user217701 - PeerSpot reviewer
EAI Specialist at a tech company with 10,001+ employees

Sometimes there were issues with the database. If the database logging was high then the gateway would be slow.

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it_user215691 - PeerSpot reviewer
Trading Applications Specialist at a tech services company with 501-1,000 employees

Geneos is a very stable product, both server side and client side.

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it_user210063 - PeerSpot reviewer
Software Development Engineer at a tech services company with 501-1,000 employees

In some cases Netprobe can be unstable.

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Buyer's Guide
ITRS Geneos
March 2024
Learn what your peers think about ITRS Geneos. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.