I only need a small portion of what this solution includes. There should be a way to purchase specific parts of this solution — it's only the appliance that I want.  

Also, as it's quite a specialized tool, I think they should try and make it easier to use for people who are not very tech-savvy. 

The software is not very easy to install. In the next release, we should be able to connect to the equipment via a web browser. This would make it easier to download and install files. Currently, it's only compatible with Windows; it's not compatible with Mac and Linux. If we could connect via a browser, perhaps any OS would be sufficient.