User Assessments By Topic About Jacada Intelligent Agent Engagement

Find out what your peers are saying about Jacada and others in Robotic Process Automation (RPA). Updated: July 2019.
353,012 professionals have used our research since 2012.

Jacada Intelligent Agent Engagement Questions

Jacada Intelligent Agent Engagement Projects By Members

What is Jacada Intelligent Agent Engagement?

While assisted service aptly describes the human-touch component, intelligent agent engagement more accurately describes the human-touch fueled with technology to drive improved operational efficiency. Intelligent agent engagement is about transforming complex agent desktops, a variety of channels (voice, chat, email, etc) and complex processes (troubleshooting, complicated products, regulatory) into an operationally efficient customer service experience.

Jacada Intelligent Agent Engagement customers
Humana, Turk Telekom, Leumi Card
Sorry, no reviews are posted about Jacada Intelligent Agent Engagement. Be the first to write a review. It's quick and easy!

If you work for Jacada and want to claim this page, contact
Download our free Robotic Process Automation (RPA) Report and find out what your peers are saying about Jacada, and more!
Sign Up with Email