Jamf Pro Other Advice

Pete C - PeerSpot reviewer
Senior Infrastructure Engineer at Blue Cross Blue Shield of Illinois

There's a reason that Jamf Pro is the gold standard for Mac management.

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Robert Ojok - PeerSpot reviewer
Systems Engineer III Apple Devices (JAMF Engineering) at Tesco

I recommend Jamf Pro. There is another supplier called Kandji, who is probably the next best thing to Jampf. If you have a small installation, you might want to consider Jamf Now or Kandji. However, if you have a complex environment with different site locations and probably nationwide or continental-wide, Jamf Pro is a better service to leverage device management in a complex environment. I rate Jamf Pro a nine out of ten.

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AS
Systems Administrator at International School of Amsterdam

It's the best Mobile Device Management on the market for Apple devices in my opinion.

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Buyer's Guide
Jamf Pro
March 2024
Learn what your peers think about Jamf Pro. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.
MJ
Senior Support Specialist / Jamf Admin at a university with 1,001-5,000 employees

I'd definitely advise giving it a try. Give it some time because it would take some time. There is learning involved to learn the product, but the community is great, and you can learn from the community. It takes a little bit of investment from the customer standpoint to get to another product, but once you get over that hurdle and kind of understand the environment, it's really going to help you. So, try it, and once you get to a certain point and start using it, you're going to fall in love with it. It's going to be great.

Overall, I'd rate Jamf Pro a 10 out of 10. 

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reviewer1243482 - PeerSpot reviewer
Works at a educational organization with 501-1,000 employees

Honestly, it is number one for MDM solutions. I couldn't imagine going with anyone else. It is a great company, with great support and an unparalleled product.

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PT
Regional Service Delivery Manager at a pharma/biotech company with 10,001+ employees

I'm not sure which version of the solution we're using.

In my organization, we have lots of Mac devices. I always give the advice to my colleagues or my friends that if you have more Mac devices, then definitely go with Jamf, however, if you're not using Mac devices and you have fewer iOS devices it may not make sense. 

I'd rate the solution nine out of ten. It is a solid product.

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SU
ITS Expert at Sanofi

Below are a few product's capabilities:

  • Patching
  • Software Distribution
  • Inventory and Software Use
  • Scalability
  • Administration and Usage
  • Customization
  • Integration
  • Cross-Platform Support
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CC
Production Manager at NiCE Ltd.

Once you get it going, it's great. Their support is also very good. 

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LD
RECIT - Educational Technology Consultant at a legal firm with 1,001-5,000 employees

Jamf's reporting and inventory management features have been crucial in compliance and auditing processes. Particularly, for our school's replacement plan mandated by the law, the ability to easily identify and document every iPad and iPhone in our inventory was crucial. Jamf made the process seamless by allowing us to extract the necessary data, customize it in Excel, and present a comprehensive snapshot for each school. 

For new Jamf users, my advice is to prioritize training, breaking it down into manageable chunks to absorb information effectively. Before purchasing, focus on initial installation, app management, and system configurations. Recognize the importance of proactive technicians to ensure a smooth implementation. Be aware that even free apps may require purchasing within Jamf. Understanding options like one-to-one, shared devices, and Jamf Classroom is crucial. Sales pitches are valuable for tech departments, but communication with end-users (teachers and students) is equally important. Overall, I would rate Jamf Pro as a nine out of ten.

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JD
President at DeBerry and Company

You have to make sure you have a good engineer who knows how to use the tool, and you're off to the races.

It is a very powerful tool, and you can do so much with it. Therefore, you'd have to figure out:

  • What does success look like?
  • What is your end goal?
  • What do you want to achieve?
  • Why do you want to use Jamf Pro?
  • What is your use case?

Once you have an idea of what you really want to do, it's very easy to execute that. Some people flounder when they get a tool like this because they have no idea what they want. The best thing is to keep it simple and then build upon a good, sound foundation of simplicity. That's what I've found out. If you jump into using this tool and want it all at once, you might get a little overwhelmed.

I would rate it a 10 out of 10. As compared to any of the others, it is best-of-breed.

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RK
Senior Infrastructure Manager at a educational organization with 1,001-5,000 employees

Jamf Pro are the trusted partners for Apple. So they are the first one who implement any technical changes that Apple is making. Jamf is the first product to ensure those changes are getting replicated or getting affected and getting implemented actually in their product.

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KG
Senior Technical Consultant at Softcell Technologies Limited

They are really evolving, and there have been a lot of improvements since 2017. I like the changes that have been made.

It is now designed in such a way that it can serve the needs of any organization. I have not encountered any issues where I felt it could have been significantly improved, and a specific feature could have greatly aided in addressing issues. So far, everything is running smoothly.

It is recommended for any of our organizations. Jamf Pro is superior to MDM on an Apple platform. If you put Jamf into context and you only want to manage Apple, I believe this is one of the best options.

It can be argued that the fact that it only supports Apple is either an advantage or a disadvantage.

Jamf is your go-to solution for managing your Apple Suite. You should investigate and deploy this product.

I would rate Jamf Pro a nine out of ten.

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JD
Director of Apple Enterprise Operations at DesignData

My advice for anybody who is implementing Jamf is to get the cloud version first and immerse yourself in it. The key is to always look at the admin guide, which can be very helpful. I would also suggest leveraging Google because if you search for Jamf Pro, there are a lot of videos where they show you how to do certain implementations. In summary, I would say that the best thing is to do your research.

I would rate this solution a nine out of ten.

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QC
Jamf Administrator at a financial services firm with 10,001+ employees

We are very happy with the product. It works well. We're three people looking after it, and it's not that difficult to run and maintain. Some of the things always need to be changed with the new versions of macOS coming out, but otherwise, it is going well.

I would rate it a 10 out of 10. There is no problem, and it is doing well.

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BC
Owner/CEO at North Fork Holdings, Inc.

I'd advise potential users to just get it if you manage Apple Devices.

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CB
Director, Mac Technical Support at Marymount Manhattan College

My advice is to get the Training Pass. Train your staff, otherwise, you're wasting your money on any software in general (not being used).  

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SP
Assistant Consultant at Tata Consultancy

I rate Jamf Pro 10 out of 10. It's a great product, and I think it's the gold standard for Apple enterprise management.

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BP
Technical Specialist at a retailer with 10,001+ employees

I would rate Jamf nine out of 10.

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NitinKumar1 - PeerSpot reviewer
SecOps Lead at Barco

Jamf Pro gives you control at a granular level such as blocking specific USB devices being used with hardware. This solution has great compatibility with the latest MacBook including offering a PPPC utility and a wide variety of scripts. 

The limitations of Jamf Pro are due to Apple restrictions and not the tool itself. 

I would rate it a nine out of ten. 

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JK
CEO at a tech services company with 11-50 employees

We've been in deployment for about 12 years, and we used open-source products initially, but now we need zero-day support for Apple, and the only good product we have found is Jamf. All others have been good for one or two years, but they stop delivering and maybe disappear. 

Jamf is still there after all these years, and they continue to improve the product. With Intune, Microsoft decided not to offer device management for the macOS. Instead, they chose to have Intune integrate with Jamf. 

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GT
Apple Administrator | Jamf Service Manager at a university with 501-1,000 employees

Jamf Pro is used by some of the most notable enterprise organisations in the world. I believe IBM uses Jamf to manage all their devices, for example. That is pretty interesting, considering they make their own device management solution; and IBM has probably got the largest deployment of Macs on the planet! If that's not a recommendation for anybody, I don't know what is. I'm also aware ARM use Jamf as well, as does Dyson. These major companies would not be using the product if it wasn't doing what they wanted.

I would rate the solution ten out of ten. It's excellent. I have nothing bad to say about it at all.

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reviewer1373802 - PeerSpot reviewer
IT Support Technician at MLSE

Definitely collaborate with the community. The Jamf nation is huge and always willing to help!

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Amira Youssef - PeerSpot reviewer
Server Administrator Coordinator at Cairo American College

My advice to those wanting to implement Jamf Pro is the process to implement the solution takes a while. You have to go through Jamf 200 and 300 courses first to be able to understand the solution.

I rate Jamf Pro a ten out of ten.

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AW
PowerSchool Administrator at a performing arts with 201-500 employees

This solution is a ten out of ten. A great friend.

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PA
Network Administrator at a educational organization with 501-1,000 employees

Being a School district, this is certainly the way to go. Even at the corporate level, the ease of integration with ABM and ASM is amazing and extremely helpful.

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reviewer1480860 - PeerSpot reviewer
SME (Jamf) | Desktop Architect (Mac) at Tata Consultancy Services

We are blessed to have Jamf Pro in our environment.

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LL
Endpoint Support Technician at Waddell & Reed Financial

I've been following the solution a lot on YouTube, as far as the latest updates, and am continuously reading new white papers on it.

The current version I'm using right now is a demo, however, in the past, I have used the on-premises version.

I'd rate the solution nine out of ten. If they added beta testing, I'd give it perfect marks.

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JD
Infrastructure Consultant at a marketing services firm with 1,001-5,000 employees

I'm just an end-user.

I would advise users to definitely go with a Cloud solution if they can. It just makes life that much easier.

I'd rate the solution at a nine out of ten. I've used it for a long time. I've never had a problem and it works great. That said, I could see there are a couple of little things that they could do, to definitely improve the product.

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YH
System and Network Administrator at a non-tech company with 501-1,000 employees

I would recommend those wanting to use this solution to try out the on-premise trial version to see how it works and how you can use it to do deployments. I tried it and it was a real eyeopener. The trial is very good and done well.

I rate Jamf Pro a nine out of ten.

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kahot - PeerSpot reviewer
IT Technician at a educational organization with 501-1,000 employees

Give doing what you're doing. It works.

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SB
Head of Operatons and Data Protection at a retailer with 51-200 employees

This solution is worth every penny! I don’t know how I got by without it.

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XV
Mobile System Administrator - End User Experience at a healthcare company with 10,001+ employees

If I can give anyone advice, I would go with the hosted product. Jamf is serious about providing a secure and separated hosted environment, as well as working with your internal teams to see that the job is done to your liking and not just the way they want it done. Collaboration is key.

Otherwise, Jamf continues to make good improvements time after time.

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jhock - PeerSpot reviewer
IT Support Specialist at a educational organization with 51-200 employees

Customer service and support are superb. Support responses are always timely and that is appreciated when needing an immediate solution.

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VM
Solution Lead Engineer at a tech services company with 1,001-5,000 employees

We are a service provider. We support various companies that need assistance with their Microsoft, Macs, et cetera.

Aside from the lack of a reset option, the solution is great and I would recommend it to those using Macs.

I'd rate the solution at a nine out of ten.

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JK
Senior Manager at a financial services firm with 10,001+ employees

I would rate Jamf Pro an eight out of ten.

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MS
Senior consultant at a manufacturing company with 1,001-5,000 employees

My advice for anybody who is interested in this product is to test it. All new customers can get a 30-day trial, and I suggest contacting a reseller.

I cannot see any need for additional features because the vendor is very Apple-focused, and I don't know of anything that can't be managed using Jamf Pro.

Overall, this is a very good product, but nothing is perfect and there are always things that can be better.

I would rate this solution a nine out of ten.

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CK
Infrastructure Tech Arch Team Lead at Accenture

We consider Jamf Pro to be "best of breed" for enterprise Mac management.

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reviewer1441065 - PeerSpot reviewer
Information Technology Support Specialist at PrimeRevenue
reviewer1427298 - PeerSpot reviewer
Desktop Support Engineer at Scrive

Make sure you are clear with what you want before your JumpStart so that they can help you set up your environment the way you want.

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it_user700149 - PeerSpot reviewer
IT Support Engineer at a tech services company with 51-200 employees

Make sure you choose to run it on a platform that others have experience with. They give you options including a Mac server, a Windows server, and even Linux. However, not everyone is going to know Linux, which can cause problems down the road.

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reviewer1209369 - PeerSpot reviewer
Works at a university with 1,001-5,000 employees

The zero-day support for new OS releases is critical and Jamf always stays right on the tech edge. As Apple adds new features, Jamf is in step along the way to deliver those features.

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reviewer1140624 - PeerSpot reviewer
Works at a tech services company with 201-500 employees

If you want to do more than just using the Apple Management Framework, this is a solution for you.

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it_user696996 - PeerSpot reviewer
IT Support Consultant with 201-500 employees

Absolutely get the CCT and choose a technician that has Apple experience. That way, the skills will complement each other.

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RK
Sales Manager at a tech services company with 51-200 employees

For others thinking about trying Jamf, I think seeing is believing. Look at the product and evaluate it first before going for the product. They have a fantastic team and channel partners. Businesses can always approach either Jamf or a local channel partner in their respective country, and they can go for a small POC setup which Jamf will be more than happy to do for them in their respective countries. I'm sure the evaluation, the product demo team is very good, and they should be able to take care of most of the customer concerns and whatever they're looking for.

I would rate the solution an eight out of ten.

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Buyer's Guide
Jamf Pro
March 2024
Learn what your peers think about Jamf Pro. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,415 professionals have used our research since 2012.