Jamf Pro Stability

Pete C - PeerSpot reviewer
Senior Infrastructure Engineer at Blue Cross Blue Shield of Illinois

Jamf Pro does have some tech debt in terms of usability and experience, however, I have never doubted that they deliver a safe, stable, and secure management capability.

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Robert Ojok - PeerSpot reviewer
Systems Engineer III Apple Devices (JAMF Engineering) at Tesco

If you have the cloud version, the stability is almost ten out of ten. If you have the on-prem version, I would rate the stability an eight-point five because its stability will depend a lot on your infrastructure and how your infrastructure team is willing to implement certain requirements to deal with the networking firewall rules, for example. Those may cause some complications.

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AS
Systems Administrator at International School of Amsterdam

Having moved our on-premise server to Jamf Cloud was a very good move for us. As mentioned before, having to spend time and energy to update and maintain [on-premise] servers for various OS-patches and Jamf-updates which often causes downtime, is a risk (when doing it yourself). Having Jamf's own experienced engineers monitor their cloud instances and take care of patches/updates/downtime is always faster and better than me trying to do it myself! Since the move to the Jamf Cloud, we have not had any downtime, besides the announced and scheduled update windows that come directly from Jamf. In case of incidents in the Jamf-cloud, these have been resolved mostly within the hour, whilst hardly noticing any downtime on the user's end! When changes are made during a rare downtime-window, the targeted devices will still receive the command(s) and content as soon as the services are back up (or the incident has been resolved)!. This adds to the overall reliability and stability of this solution!

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Buyer's Guide
Jamf Pro
March 2024
Learn what your peers think about Jamf Pro. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.
MJ
Senior Support Specialist / Jamf Admin at a university with 1,001-5,000 employees

It's absolutely stable. It's wonderful. Everything has its snags and glitches, and they fix them on the new patches, but they're always on top of everything. They're very informative as well on different things that are out there. They now even have a video put out there that tells you about their products and what's coming out in the new release. It has the changes, the updates, and the new features. That's awesome because then instead of having to read through a manual, you can just watch a video. It helps you to understand things a lot better rather than going through a manual. You are using multiple sensors, which helps in the learning process.

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JM
Apple Device Coordinator at Orland School District 135

For me, Jamf Pro has been extremely stable. 

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reviewer1243482 - PeerSpot reviewer
Works at a educational organization with 501-1,000 employees

From my overall experience, it is very stable. I have run into a few bugs or product issues, but they are usually quick to resolve them.

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PT
Regional Service Delivery Manager at a pharma/biotech company with 10,001+ employees

The solution is stable. We haven't had issues with bugs or glitches. it's reliable and the performance has been good. 

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MW
Senior IT-Berater at Allianz

There has been no downtime until now in more than four years so far. Only when we were updating the Jamf Versions and patching our Windows Servers did we have to worry about that. 

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JN
Mac Systems Engineer at Imagetext - Business IT Specialists

We've never had any issues, server loss or down time. Jamf always organized server upgrades after work hours or in the weekends so it didn't affect any devices.

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RS
Apple Distinguished Educator at a manufacturing company with 10,001+ employees

It is very stable.

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JA
Support Team Lead at a media company with 1,001-5,000 employees

This solution is very stable.

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LD
RECIT - Educational Technology Consultant at a legal firm with 1,001-5,000 employees

I have not had any issues with Jamf Pro's stability.

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JD
President at DeBerry and Company

It's very stable. There's no issue that I can see.

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JS
Senior Information Security Engineer at a computer software company with 51-200 employees

The product and regular releases have been incredibly stable.

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RK
Senior Infrastructure Manager at a educational organization with 1,001-5,000 employees

This is a stable solution. 

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KG
Senior Technical Consultant at Softcell Technologies Limited

Jamf Pro has been stable.

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JH
Help Desk & Server Support at Riverdale Baptist Schl Athltc

Jamf Pro Cloud has a 99% uptime.

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JD
Director of Apple Enterprise Operations at DesignData

Jamf is very stable. They have a 99.9% uptime in the cloud, and I use it on a daily basis. I would say that it's very robust.

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QC
Jamf Administrator at a financial services firm with 10,001+ employees

The product is fine. We seem to have intermittent network issues, but there is nothing related to the product that we can identify.

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BC
Owner/CEO at North Fork Holdings, Inc.

I have not had one problem using the Jamf Cloud solution.

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reviewer1525428 - PeerSpot reviewer
Mac Specialist at Compugen

Stability-wise, our experience has been very good. There have been instances of downtime, whether it be scheduled or not, but for the most part, everything has been up and running consistently. 

The downtime I'm referring to is either scheduled maintenance (because we are a cloud hosted environment) or there have been server outages with AWS.  Overall though you can quickly pull up details regarding those pieces.

From the perspective of stability with the product on a day to day basis, its stellar.  Being cloud hosted we have been able to consistently add new policies, devices, scripts, running things every 15 minutes on our fleet and never any hiccups.

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CB
Director, Mac Technical Support at Marymount Manhattan College

In terms of the company, I think they are going in the right direction so it seems stable. They've been acquiring smaller companies every year adding to the Jamf Pro feature market.

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SP
Assistant Consultant at Tata Consultancy

Jamf is really stable.

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BP
Technical Specialist at a retailer with 10,001+ employees

Jamf is far more stable than Workspace ONE.

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NitinKumar1 - PeerSpot reviewer
SecOps Lead at Barco

This is a stable solution. 

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JK
CEO at a tech services company with 11-50 employees

The cloud version of Jamf Pro is extremely stable.

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GT
Apple Administrator | Jamf Service Manager at a university with 501-1,000 employees

The product is ultimately stable and the ability manage most anything with an Apple device exists on the system. The product can be hosted by Jamf or on-prem, some Jamf resellers also provide their own hosting for clients, which is how our instance is configured. Our institution is very impressed with how reliable Jamf Pro is.

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Amira Youssef - PeerSpot reviewer
Server Administrator Coordinator at Cairo American College

The solution is stable.

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AW
PowerSchool Administrator at a performing arts with 201-500 employees

This product is very stable. Since 2012, it was only down once, and only on our premises.

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PA
Network Administrator at a educational organization with 501-1,000 employees

This system is extremely stable and we have it now hosted in Jamf Cloud. That was a Solid Decision

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LL
Endpoint Support Technician at Waddell & Reed Financial

The solution's stability is solid. There isn't any crashing. There aren't bugs or glitches. It's reliable.

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reviewer1297662 - PeerSpot reviewer
Senior Macintosh Systems Administrator/ Task Lead/ Information Assurance Officer at a government with 10,001+ employees

With the simple database requirement, upgrading or rebuilding is very simple. Running my servers on Macs so far, I have had very little setup or crash issues. Those few were likely caused by a bad package but again easily fixable. 

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JD
Infrastructure Consultant at a marketing services firm with 1,001-5,000 employees

The product is about 100% stable. It's the best solution in the industry.

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YH
System and Network Administrator at a non-tech company with 501-1,000 employees

Jamf Pro is highly stable. I have never had a day of downtime since I have been using it.

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kahot - PeerSpot reviewer
IT Technician at a educational organization with 501-1,000 employees

very good, very stable and when things go wrong its always resolved in a good time manner

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SB
Head of Operatons and Data Protection at a retailer with 51-200 employees

We’ve never experienced any issues from a stability perspective.

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XV
Mobile System Administrator - End User Experience at a healthcare company with 10,001+ employees

The stability of the on-premises and hosted versions are solid. 

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reviewer1278561 - PeerSpot reviewer
District Technology Support Technician at a educational organization with 1-10 employees

This solution has become more stable over the last year or so. I remember problems a while back, but now it seems like they are fewer and farther between.

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TD
Works

This is a very stable platform.

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jhock - PeerSpot reviewer
IT Support Specialist at a educational organization with 51-200 employees

Very reliable. I haven't had any issues. 

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TB
Senior Instructional Technologist at Maryville University of Saint Louis

The solution seems to be stable, especially when using it as a cloud-based solution.

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reviewer1697601 - PeerSpot reviewer
Apple Mac Specialist at a computer software company with 10,001+ employees

I am very satisfied with the stability.

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VM
Solution Lead Engineer at a tech services company with 1,001-5,000 employees

Clients always look for a kind of solution with no issues reported and also they want a kind of zero-touch deployment that doesn't need any user or any engineer interactions for the enrollment. This solution is perfect for this.

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JK
Senior Manager at a financial services firm with 10,001+ employees

Jamf Pro is a stable solution.

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MS
Senior consultant at a manufacturing company with 1,001-5,000 employees

This is a stable product.

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CK
Infrastructure Tech Arch Team Lead at Accenture

I think it's quite stable overall, we have seen some stability issues, but they usually trace back to configuration issues.

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reviewer1441065 - PeerSpot reviewer
Information Technology Support Specialist at PrimeRevenue

The stability is very good.

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reviewer1427298 - PeerSpot reviewer
Desktop Support Engineer at Scrive

It is pretty stable. Sometimes there are very short downtimes, but not often at all.

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it_user700149 - PeerSpot reviewer
IT Support Engineer at a tech services company with 51-200 employees

We did not encounter any issues with stability.

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reviewer1209369 - PeerSpot reviewer
Works at a university with 1,001-5,000 employees

The Cloud version has been very stable.

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it_user696996 - PeerSpot reviewer
IT Support Consultant with 201-500 employees

Jamf Pro as a cloud hosted service is pretty stable. The website does not always load smoothly, but I have had no downtime.

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reviewer1183911 - PeerSpot reviewer
Works at a manufacturing company with 501-1,000 employees

Stability is very good but could be better in terms of speed when hosted. 

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VM
Senior Manager Info Security IAM and Integration at a retailer with 201-500 employees

No issues with stability 

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RK
Sales Manager at a tech services company with 51-200 employees

The solution is very stable. We don't have any major issues.

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TM
Network Administrator at a tech services company with 10,001+ employees

The solution is very stable.

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reviewer1092342 - PeerSpot reviewer
Works

It's a stable and solid solution.

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Buyer's Guide
Jamf Pro
March 2024
Learn what your peers think about Jamf Pro. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.