JIRA Reviews

4.1 out of 5 stars
C29a9f60 72c3 4821 833a 129dc9fe603e avatar
Real User
Managing Director Business Change and Quality Assurance at Blue Cross & Blue Shield of Rhode Island

What is most valuable?

Multiple features make this product a delight to use. Using this for backlog prioritization is the key to either kanban or scrum processes. JIRA does a great job of articulating the story and adding elements to the story to help in the... more»

How has it helped my organization?

Working in a dev shop that is 100% scrum, this tool is invaluable in its insights to how the process is working. Are the stories written well? Is the team executing on the highest priorities? How is the team executing sprint by sprint? All... more»

What needs improvement?

The reporting out of the box is minimal; I would like to see a report-building capability out of the box. Teams have access to more than a dozen out-of-the-box reports with real-time, actionable insights into how their teams are performing... more»
54c0452b e7f4 41e0 b73c 611201fa3785 avatar
Analista de Qualidade Pl. at a tech vendor with 10,001+ employees
Sep 27 2017

What is most valuable?

The most important is the Agile management, because we use Agile in our everyday tasks. Also, the task manager is important.

How has it helped my organization?

Before JIRA we had to create our PRDs, our product definitions requirements in another feature, then using another tool to organize the combine with all the JIRA tasks. Now with JIRA Tasks, our product technicians can use the JIRA module to... more»

What needs improvement?

Right now, the Task Management feature and Confluence are separate from JIRA itself. So, we have this problem where sometimes these modules don't talk to each other the way we expect them. So many times, links created automatically from new... more»
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6ee4f2b9 1566 403a 8731 bb09ad5f1386 avatar
Real User
Partner at a manufacturing company with 501-1,000 employees
Jun 05 2017

What is most valuable?

The configurable workflows and boards make it easy for us to execute and oversee our own unique process. The portfolio feature allows you to conceptualize your roadmap and experiment with various scenarios before committing to execute. Once... more»

How has it helped my organization?

JIRA has created visibility for our IT organization that did not previously exist.

What needs improvement?

There are some minor quirks, such as zero-point stories not appearing in the portfolio scope. We often poke stories at zero points because we have a very small group that needs outside help from time-to-time. We need to track these stories... more»
Aimee white li?1414329795
Real User
Website and EComm at a retailer with 1,001-5,000 employees
Jun 01 2017

What is most valuable?

Perfect for keeping track of large amounts of bugs, tasks queries and releases for fixes. The SaaS does the job it is supposed to: helps you keep track of your projects. What I like most is the ease of adding users and the obvious nature of... more»

How has it helped my organization?

In reality, it's allowed me to raise and keep track of 700 tickets (bugs, queries, tasks etc) effectively. I can track what tickets are in UAT and which ones are coming out in the next software release. It's very simple. It allows all of... more»

What needs improvement?

I have no areas of improvement that I would push. JIRA does what I need - it allows me to assign tasks and to update my project. Any problems that I have found have been more to do with people entering with a lack of details - rubbish in =... more»
00be3934 34c3 4478 bdb5 71e3f19c03c6 avatar
Real User
Senior Consultant IT Infrastructure at a tech consulting company with 51-200 employees

What is most valuable?

JIRA gives you all the features you need for organizing your work within one team and across teams in a very efficient and structured way. It is more than just a ticketing system and more than just a project management tool. It is very... more»

How has it helped my organization?

JIRA helped us to work across teams and sites, while staying efficient and reducing communication overhead to a minimum. Since it plays very well with other Atlassian products, you can make sure that other members of the staff find JIRA issue... more»

What needs improvement?

JIRA is written in JAVA and therefore a bit hard to trouble-shoot. It also is very expensive once you have a lot of users. And since it is very flexible, it can also lead to situations where you loose overview of permissions, custom issue... more»
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User Assessments By Topic About JIRA

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JIRA Questions

89a14706 407f 4ae0 bfb7 6f8f66673111 avatar
Solutions Director at a tech services company with 1,001-5,000 employees
Nov 02 2017
We use QTP scripts to perform our SAP automation. Our challenge is reducing the cost of Application Lifecycle Management licensing and moving towards open-source or low-cost tools. With more continuous integration (CI) and continuous delivery/deployment (CD) pipelines, JIRA... more»
Anonymous avatar x30
reviewer529569On my experience you can do this but through Jenkins or Bamboo and ALM... more»
Brian le suer avatar 1432826084?1432826082
Brian Le SuerWe recognize that many of our customers are trying to reduce their costs by... more»
C7be8550 58b5 4209 b227 24e69995a6c0 avatar
AaronKo1Probably not enough details to answer the question. One main advice is to... more»
Krunal rajendra akojwar li?1426660051
Testing Manager at a manufacturing company with 1,001-5,000 employees
Before I started at my company, they had tried integrating ALM with JIRA and it did not work completely as expected. However, we're now using ALM 12.20 and I came across the JIRA integrator offered by HP directly. I would like to hear from someone who has first hand experience implementing this... more»
Be08c8f3 3fbb 4671 b24c 794a2d678a67 avatar?1435644097
Bharath VenkateshHi Krunal, Yes, you can integrate HP ALM/Quality Center with Atlassian... more»
Anonymous avatar x30
Brett TaylorHi Paul, Trying ConnectALL is easy. No legal forms to sign, etc. Just... more»
Zubin irani li?1429207840
Zubin IraniBuilding the integration isn't the hardest part, we've built a... more»
Anonymous avatar x80
QA Lead at a software R&D company with 10,001+ employees
Hi, I am doing a POC on QC JIRA Integration, for which I am using HPE  ALM Synchronizer.If anyone has used it, I would like to know about following questions: 1. When I set up a link between a QC  project and JIRA project when both of the projects have existing records, will... more»

JIRA Projects By Members

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Atlassian Product Suite Deployment for SCRUM methodology adoption
Atlassian Product Suite Deployment - Deploying Atlassian Product Suite for Agile/Scrum Software Development and... more»
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Since 2014, I have been building Bookafy in an effort to bring value and change to the manual scheduling process... more»
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Responsible for cross-platform UX design leadership, focusing on the overall Reliance JIO Visual NOC application,... more»
Project management
Microsoft EPM and JIRA Integration
PoC to Integrate JIRA issues with EPM (Microsoft Project Management) Main use cases: 1) When creating a new... more»

JIRA Consultants

Request a call with one of our top consultants and experts in JIRA. (Add me to this list.)
Picture will.gunadi
I solve data management problems for companies in various sectors of industry: Airline Travels, Energy Bill Management, Manufacturing, Commercial Printing/Publishing, Transportation and Logistics, Health Care, and Software Development. Specializing in building Data Warehouses, designing and... more>>
Add malikgraves pryor
In a nearly 16 year professional career I have amassed significant, hands-on, technology development, consulting, and management experience in a variety of established and start-up businesses, US-focused and International alike. Industries range from technology consulting, financial, digital... more>>

What is JIRA?

JIRA has multiple deployment options to provide the flexibility your organization needs.

Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

JIRA customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.

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