JIRA Benefits

Alexander Dobry
Fachbereichsleiter with 10,001+ employees
It's a tool that won't change the way that you work, but it supports the way that you work. Agile is changing your teams, changing your organization, the way that you work, and then JIRA will help you doing that across multiple locations, for instance. We don't do physical boards. I run a team with four locations, in three time zones. I need to work with online tools, and this is where the tool helps me. It helps me to use virtual Scrum boards across four locations, three time zones, and to plan my work. View full review »
Chigozie Okereke
Senior Quality Assurance at Pegb Technology
Based on the flexibility that it offers us, we can adapt to different projects with different cycles. Based on whatever cycle we are working on for a particular project, we can configure the solution to suit us. This helps us to manage the work, essentially in one place, and we have visibility of all projects that are going on in the company. View full review »
Anaya Struncova
Software Developer at a tech vendor with 201-500 employees
The implementation of JIRA in the different business departments has allowed us to increase labor productivity since the teams work much more efficiently thanks to the tools provided by this powerful platform, which has made the communication much more specific and better. And when planning any task, the whole team is aware of every detail. View full review »
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Jonathan Machado
Senior Test Engineer at a venture capital & private equity firm with 10,001+ employees
Before JIRA we had to create our PRDs, our product definitions requirements in another feature, then using another tool to organize the combine with all the JIRA tasks. Now with JIRA Tasks, our product technicians can use the JIRA module to manage tasks by creating PRDs and user stories in JIRA, or even in Confluence (another product from Atlassian). Then, our PBAs, our business analysts, use Confluence to create all the definitions, which we can then use to create user stories in JIRA using the combine module. View full review »
rdmanager94851
R&D manager at a engineering company with 10,001+ employees
* Visibility * Avoids emails and exchanging information in an informal way. I would rather have a tool that we do everything on. Also, we have access to end user policies where we can configure them and give access to the correct person. We have tracking of who works on what and why over the history of a project. View full review »
Andrey Agranov
Java Development Team Leader at Honeywell
It makes the work process transparent, visible to everyone who needs to know about the current state of the versions, and all that happens. It helps to communicate among different teams, like support, R&D, and QA. Everything is in one place and everything is communicated in the same form. View full review »
QaAutomac775
QA Automation at a tech vendor with 501-1,000 employees
Having a tool to manage all your tasks and all your bugs is very useful for any company. We use it a lot to keep track, to see how our development is going and how automation is going. View full review »
Walter Ebeling
Senior Vice President Global IT Services at a logistics company with 10,001+ employees
Transparency of development projects, as well as approval processes for some business projects, has improved massively. Interaction of business units and IT happens very often via JIRA and considered to be very helpful. As many of our developments are requiring some level of compliance, the workflow and documentation of approvals are very handy. View full review »
ITDeveloper20
IT Developer at a financial services firm with 10,001+ employees
It benefits us because we have globally located teams. Our team members work in different geographies, so the product is a better way to manage progress and see the status of different tasks. Otherwise, it is not possible to work in different geographies. View full review »
EngagemeDir320
Pre-Sales Consultant at a tech services company with 10,001+ employees
Most of the projects which we have taken in were using a waterfall model, which is very hard to convert into an agile or Scrum model. It helped our customers have visibility into requirements and reporting, since they were mostly using spreadsheets. We could help give them a clear cut view of what was happening on ground with development and the test database. View full review »
Neetu Singh
Engineer -QA at a financial services firm with 10,001+ employees
JIRA has helped us to organize our projects and keep them organized. It has also allowed a great deal of transparency into the development process for management which has greatly reduced the workload on project managers by automating some of the report generation necessary to show progress. View full review »
Gianni Rigoni
Digital Engagement Manager with 10,001+ employees
It has improved the Agile process in our company. View full review »
Satyajit Roy
UX Architect at a software R&D company with 51-200 employees
JIRA is very efficient. It helps us to create benchmark times to solve each ticket's severity. Burn down charts show your effort against the estimated time. View full review »
Ananthi Nachimuthu
Senior Technical Writer at a software R&D company with 201-500 employees
This product has improved our ROI. Without this tool, our projects cannot be completed fully. Dependency cases among the teams cannot be resolved. View full review »
Scott Warnick
Integration Engineer at a tech services company with 10,001+ employees
It handles all of the issues that we need it to do. View full review »
Aleksandra Smarovidlo
Technical Writer at a tech vendor with 11-50 employees
All issues are stored in one place. JIRA stores history of changes, which helps a lot to track who, when, and why the issue was modified. Also, JIRA is very customizable, for example, you can add unique fields or remove the existing ones. Reports, analytics, and a ton of widgets, they are great and intuitive. Perfect for an agile team. View full review »
Peder Herborg
Head of Strategic Development, Retail with 201-500 employees
This solution provides us with a centralized view of issues, simple time registration, and excellent integration to Bitbucket. View full review »
Sami Abu Shawarib
Senior Implementation Manager at a tech services company with 501-1,000 employees
* We now have an excellent helpdesk ticketing system with follow-up and escalation. * We used to have add-ons for remote support but it's not working, and it does not have powerful CMDB to help in building our KB and self-service for our clients. View full review »
Daryn Louw
Head of Product with 51-200 employees
Tracking and accountability have been improved, as with the advanced workflows, one can ensure processes are followed, and it is easily seen through one of the many reporting options exactly who is doing what and when. View full review »
reviewer812835
Sr. QA Manager with 501-1,000 employees
It gave us control over all test artifacts in one place, along with easy traceability, mapping between stories, bugs, test cases, and test cycles. View full review »
Kevin Doyle
Business Analyst, Scrum Master & Agile Coach at a tech services company with 10,001+ employees
* Overall, it has good viability. * Relatively easy for everyone to pickup and use. * It improved communication, as it was a popular tool, and most people enjoyed using it. View full review »
Arun Srivastav
CEO with 11-50 employees
JIRA has increased the transparency of DevOps and it has enforced systematic, process-driven, communication. View full review »
Rolf Schweingruber
Head of Embedded Development with 11-50 employees
* The organisation is more flexible and agile. * Tasks are easier to track. * Generally faster and more focused. View full review »
Jean-Marc Iribe
PMO manager at a manufacturing company with 10,001+ employees
We have realized an improvement of 30% in terms of the duration of our small projects (six months with three to four people). View full review »
Scott Moshier
VP - Data Solutions with 11-50 employees
This solution assists us with being able to quickly and easily start sprints and keep accurate track of them, including billing using a time-tracking add-on. View full review »
Dan Carnahan
Service Owner with 501-1,000 employees
This solution has improved our organization by enforcing transparency and communication. Individual roles and responsibility are defined and followed. View full review »
John Sell
Regional Vice President with 51-200 employees
It enabled us to track and manage product commitments over the entire enterprise. View full review »
Louise Fozard
Head Of Portfolio Management with 51-200 employees
This solution has helped with team collaboration and task delivery. View full review »
Baskaran Senthivel
RTE (Release Train Engineer with 10,001+ employees
Agile teams work with this tool. However, scaled agile support of this tool is limited. View full review »
Find out what your peers are saying about Atlassian, Microsoft, Micro Focus and others in Application Lifecycle Management (ALM) Suites. Updated: October 2019.
373,262 professionals have used our research since 2012.
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