Vice President, Consulting Services at Paradigm Consulting Group
Jan 4, 2024
The solution is very powerful and the underlying structure of it is well done. The company behind the solution is very open as far as their whole ecosystem is concerned. They also do a lot of work in the training area.
Vice President, Consulting Services at Paradigm Consulting Group
Jan 4, 2024
Their interface is a little unique and I think that's partly because the core of the product has morphed into several sub-products, but the underlying architecture has stayed the same on all of them in that it was originally a help desk ticketing system. It's a very tech-focused product and that's fair given its origins, but if they really want to expand their community of users, then they're going to have to move beyond that a little bit and polish it up.
Pre-Sales Solution Engineer at Amrut software pvt ltd
Jul 19, 2023
The team-centric view is slightly weaker in JIRA compared to its competitors, especially considering how I can evaluate how each resource has been placed, not just in one project but across JIRA.
