JIRA Pros and Cons

JIRA Pros

Alexander Dobry
Fachbereichsleiter with 10,001+ employees
It helps me to use virtual Scrum boards across four locations, three time zones, and to plan my work. It fully supports the Scrum approach, and the Agile way of working, and it has Agile thinking behind it..
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Chigozie Okereke
Senior Quality Assurance at Pegb Technology
The most valuable feature is the flexibility of the configuration, being able to configure it to suit your own needs.
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rdmanager94851
R&D manager at a engineering company with 10,001+ employees
We can cope with processes easily without adapting the tool, but adapting the tool to processes.
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Andrey Agranov
Java Development Team Leader at Honeywell
JQL, JIRA Query Language enables me to filter all the issues, display the items as I want.
It's very flexible. I can define workflows and custom fields and dependencies between issues and projects. And every project can have a custom configuration with my fields, my names for fields, my validations, and my workflows. It's very customizable.
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Matt Mullaney
Partner at a manufacturing company with 501-1,000 employees
The configurable workflows and boards make it easy for us to execute and oversee our own unique process.
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Aimee White
Website and EComm at a local government with 10,001+ employees
Perfect for keeping track of large amounts of bugs, tasks queries and releases for fixes.
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Zaina Ajakie
Agile Coach & Sr. Project Manager at a retailer with 10,001+ employees
The adaptability of the Scrum and Kanban boards for other uses, with careful use of the customization features.
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QaAutomac775
QA Automation at a tech vendor with 501-1,000 employees
The ability to change and rewrite tasks is valuable. You can add a lot of columns, change the owners and the change the components.
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ITDeveloper20
IT Developer at a financial services firm with 10,001+ employees
It benefits us because we have globally located teams. Our team members work in different geographies, so the product is a better way to manage progress and see the status of different tasks
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EngagemeDir320
Pre-Sales Consultant at a tech services company with 10,001+ employees
Reporting: It gives a nice report of my backlog and what my team has currently spent its efforts on.
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JIRA Cons

Alexander Dobry
Fachbereichsleiter with 10,001+ employees
I struggle with Epics, how they are implemented in JIRA, because they don't work like any other Story, I see a list of Epics, but although I can order them, there are some mismatches with how the Epics are used compared to what Scrum expects, or what Story mapping expects an Epic to be.
I would like to see visualization of release planning. I can list the releases and I can give dates to releases, but to show how they are happening on a timeline, I would need to order the Portfolio part. But just for this, it may be too much to use the Portfolio for that.
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Chigozie Okereke
Senior Quality Assurance at Pegb Technology
The plugin management needs a lot of work.
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rdmanager94851
R&D manager at a engineering company with 10,001+ employees
There are no fields to search or to filter by, mainly the ones which use a data around a date and time when something changes.
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Matt Mullaney
Partner at a manufacturing company with 501-1,000 employees
There are some minor quirks, such as zero-point stories not appearing in the portfolio scope.
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Aimee White
Website and EComm at a local government with 10,001+ employees
There's been the odd amount of JIRA downtime (not self hosted) and sometimes tickets that can't be accessed.
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Zaina Ajakie
Agile Coach & Sr. Project Manager at a retailer with 10,001+ employees
Ease of administration and customization. It is really clunky in this area.
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QaAutomac775
QA Automation at a tech vendor with 501-1,000 employees
I would like to see it connecting to Git. That could be useful. We use it for Stash, but I think there is one for Git also. I don't know if it's a plug-in that exists already, but that could be nice.
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ITDeveloper20
IT Developer at a financial services firm with 10,001+ employees
There is a difficulty viewing all the attachments because they are shown in one place. I would like attachments to be shown at the comment level.
Sometimes, it is slow and hangs. We faced some stability issues where JIRA was down for a day. Also, we have lost some of our comments made in the JIRA because of downtime.
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EngagemeDir320
Pre-Sales Consultant at a tech services company with 10,001+ employees
JIRA still has their own backtracking tools. It should have a better visibility into HPE UFT. Most people use functional testing tools, like QTP. They need to improve their integration to make it seamless.
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KevinCharlton
Senior IT Test Manager at a financial services firm with 10,001+ employees
I have had problems with performance and unresponsiveness. All of a sudden, the performance slowed down, and I had a number of users that could not use the tool.
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