I had a project manager, a business analyst, and four other people on my team for deploying and maintaining the solution. We also had the head of support and the first-line support manager who tested everything for us.

Overall, the project took about four months, but that included deploying all the processes, levels of escalation, and other things. So it was super easy.

We implemented this solution in-house.

We can handle the initial setup.

I initially asked for help from one partner in deploying and configuring JIRA Service Management, and then my company managed everything afterward. One or two others did remote sessions to help with scripting during the deployment.

You cannot do it own. There are requirements the IT team is used to manage various items, including SSL licensing certificates. You have to get SSL certificates from them. The infrastructure is usually managed by IT, and you must host your instance there, so you need help from them. The implementation is usually a combination of two teams, both IT and non-IT.

We implemented with the aid of the vendor and external consultants.

The deployment didn't take too long, maybe two or three weeks. It is a self-maintained solution.

Initially, we used the product vendor to help with the migration and after migration, we relied on our in-house team. We have three mobile teams supporting the platform who can help with configuration and customization. Our developers maintain the solution.

We have a two or three-member team that does the maintenance for JIRA Service Management.

We didn't require an integrator, but we already had somebody who we were working with, not specifically for Service Management, but for a number of Jira initiatives. They were able to give us pointers. You don't have to have an integrator, but it was useful.

We completed the installation with the help of external consultants who are familiar with Jira.

I handled the initial setup myself, in-house. I did not need the help of a consultant or integrator.

I am an Agile development coach and systems consultant and our team does our installations ourselves.

We implement this solution for our customers. Most of our customers are medium-sized companies, but we do have some that are larger.

We did the implementation ourselves with the help of some tutorials, which really helped to build the system.

We implement the solution for our clients.

I did not install this solution, rather, it was my boss who completed the installation. 

I am responsible for the setup and management of this solution. 

I am handling the setup for the JIRA Bots, the frames, and all of the releases.

We handle installations and implementations for our clients.

We needed the help of a consultant.

The installation was all completed in-house, and we had JIRA experts on hand.

The experts were very good and efficient. They did what they had promised to do.

We had specific goals in using a suite of products and we are doing our own deployments based on goals that we define. Essentially we didn't need outside help.

We used an in-house guy for the implementation.

Our local partner handled the implementation for us.