JIRA Service Desk Other Advice

Director at a tech services company with 1-10 employees
Buying a software solution is only a half part of the solution (or even less). You need to optimize usage of the software by hiring professionals who will help you to make the most of the software, especially in the beginning. Repeat hiring of external consultancy every couple of years as knowledge fades out (people get different tasks to do). You should optimize your software infrastructure and re-evaluate it every three to four years to make optimal use of your infrastructure as the outside world changes very fast. Requirements also change. View full review »
Founder and The Craftmaster at a tech services company with 1-10 employees
On a scale of one to ten, I would rate this solution as an eight. It is a good solution and it helps to boost productivity. View full review »
Senior Manager at a retailer with 5,001-10,000 employees
I would rate this solution a seven out of ten. View full review »

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