JIRA Service Desk Pricing and License Cost

IVerlaek
Director at a tech services company with 1-10 employees
Costs are about $50 per user per year. JIRA is sold in user tiers of 25, 50, 100, 250, 500, 2000, 10,000, and unlimited users. It is bad when you have 51 users then the price is based on that 100 user tier. Users at 100 will be the most cost effective. JIRA Service Desk has different pricing as it is based on agents. On average, the price is about $300 per agent. Do not forget to calculate add-on costs. These cost a percentage of the JIRA purchasing costs and are based on the number of JIRA users. View full review »
MandlaMbonambi
Founder and The Craftmaster at a tech services company with 1-10 employees
I do not have a good idea of the costs as that is not my department, but it is a valuable solution for handling and tracking multiple projects. View full review »

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