JIRA Service Desk ROI

Director at a tech services company with 1-10 employees
It is hard to calculate costs you do not make. It is also hard to calculate growing efficiency. I can see that JIRA avoids chaos and makes the whole company work more efficient as all feature requests and internal/external requests are all visible in the JIRA tickets and the Confluence wiki system. It made money the first year already. View full review »
Founder and The Craftmaster at a tech services company with 1-10 employees
We have seen a return on investment in that it makes us more efficient and that in turn will make our clients happier. View full review »
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in IT Service Management (ITSM). Updated: May 2019.
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