JIRA Service Management Stability
MA
Mark-Anderson
Director of ERP Systems at Clesen Wholesale
Its stability is very good. So far, I've got only one issue in Confluence. When I'm at a table and I tab to a new cell, for some reason, it changes the text direction from right to left.
View full review »It is a stable solution. I would rate the stability a nine out of ten.
View full review »It is a stable solution. It is an online solution so it is easy to maintain.
View full review »Buyer's Guide
JIRA Service Management
March 2024
Learn what your peers think about JIRA Service Management. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,246 professionals have used our research since 2012.
When it comes to the stability of this solution, I would rate it a six, on a scale from one to 10, with one being the worst and 10 being the best.
View full review »The stability is okay. We do get bugs. However, we can figure it out.
View full review »II
Imed Inoubli
IT Support Manager at MAF Retail
One to two times a year, my company faces some JIRA Service Management stability issues, though it isn't entirely because of the solution. The problems sometimes arise from storage or hosting, which means my company should upgrade the version, and that's it.
View full review »The solution is stable. There are no bugs or glitches. It doesn't crash or freeze.
View full review »The cloud version is stable.
View full review »The solution is quite stable. With 30 teams on the solution, there must be more than 30 projects with multiple requests coming in, but two people are enough to handle Jira. I rate the solution's stability an eight or a nine out of ten.
View full review »DA
DanielAlvarez Arribas
Manager at GMX
Jira is fairly stable.
View full review »We are satisfied with the solution’s stability.
I rate JIRA Service Management a nine or ten out of ten for stability.
It is a stable solution. Stability-wise, I rate the solution an eight to nine on a scale of one to ten.
No, it is running very stable, but only when you have a test system to try out things. As it is designed for developers, it is hard to convince developers to tamper with the production system.
View full review »The solution is reliable and stable. The performance is good. There are no bugs or glitches. It doesn't crash or freeze.
View full review »I would rate the stability a nine out of ten. Stability is pretty good; there's never a significant downtime. It's been great.
View full review »Our data is not on a large scale. We have approximately 1,000 employees and we are not having any issues with stability.
View full review »JK
reviewer1318287
IT Test Manager at a transportation company with 10,001+ employees
For the environment, we are using JIRA Service Management for it is stable.
View full review »JP
Summarie Park
Assistant Manager at NAVER Corp
Stability-wise, Jira Service Management is a nine out of ten because it's been stable for eight years.
View full review »II
Imed Inoubli
IT Support Manager at MAF Retail
People are looking for more stability and reliability in the system, which is improved in every release, which is good. It's always improving. I feel the difference from the day I moved to version seven and today. It's become faster and they don't have issues with the slowness anymore.
View full review »Jira is highly stable.
View full review »KS
reviewer1238436
Project Manager at a tech vendor with 10,001+ employees
This is a stable solution.
View full review »RC
Robert Chinonso
QA Engineer at Kominiti
Most software work with the internet. Some of them, especially those that are cloud-based, are also linked with work servers, but there is no guarantee that they are 100% stable. If the network is not stable, then it affects the software. For example, if you open the web browser and type the URL and get a server error, it's usually a network issue. If the network is stable, the platform will work fine, but if it's not stable, you're going to expect some hiccups in the work site.
View full review »The solution is stable.
View full review »It is a stable solution. You can deploy it with high availability in a cluster.
The solution is quite stable and we've had no problems with it. I would rate the stability as an eight out of ten.
View full review »The solution is relatively stable. There was an incident not long ago where Jira was in the news because there was a small error made by somebody, and they ended up deleting a lot of customer environments and they didn't have any backups. I think that was a wake-up call for a lot of people. Otherwise, stability-wise, it's pretty good. They've got APIs and things for various other actions and we consume that and it seems to be pretty issue-free.
View full review »GA
Gil Atias
Head of ALM at a tech services company with 1,001-5,000 employees
I have confidence in Service Management.
View full review »VH
Vanessa Hodges
Platform Scrum Master at a comms service provider with 5,001-10,000 employees
We haven't had any issues with performance, other than issues related to being on-prem. It's a stable solution.
JK
Julie Kent
Lead Modeling & Simulation Engineer at Mitre
The stability is ok for our needs. There are times when there have been some flaky things, that I don't think we expected, but it's not crashing all the time.
View full review »BR
Bary Reyes
Technical Project Lead, Agile Coach, IT Educator at Asia Pacific College
In general, it is pretty stable, but sometimes, it has been sluggish. In a month, I have probably encountered this issue four times. It doesn't impede my work. It is just sluggish.
Sometimes, I get kicked out of the system. That typically happens when we're starting with some configuration.
View full review »AK
reviewer1097934
Director at a financial services firm with 1,001-5,000 employees
Jira is quite stable.
View full review »The solution is stable.
View full review »HD
HasanDemirtaslar
Founder at Solvitech
The solution is stable.
There were three or four people working on maintenance, but their work was not only in Atlassian. They were working as system engineers. This is one of the responsibilities of maintaining Atlassian products and services.
View full review »AM
reviewer1513458
IT Director at a real estate/law firm with 1,001-5,000 employees
I don't have experience with stability. My team would know more than I do.
View full review »YK
Yaser_Kazerooni
Agile Couch at Fusoft
The product seems very stable. We have never had a problem.
View full review »JIRA Service Management is a very stable solution.
I rate the solution an eight or nine out of ten for stability.
MR
MohammadRanjbar
IT Manager at Razi Insurance
JIRA has very good stability. We haven't had any problems with it.
View full review »KK
KishoreKumar2
Sr Associate at a maritime company with 501-1,000 employees
Recently, in the Jira cloud, we have had an issue. Users are not able to log in and some of the customer data has also been lost. Overall, it's stable, about 99% stable.
View full review »We're using the cloud version, which I think is more stable than the on-prem.
View full review »MF
Mohamed_Fathy
CEO Executive at Spider Technology
JIRA is a very stable solution.
View full review »JZ
reviewer1077825
Director of operations at a computer software company with 1,001-5,000 employees
I haven't noticed any problems with stability.
View full review »PR
reviewer1275297
Project & Delivery Manager at a comms service provider with 10,001+ employees
This solution is stable and we have not experienced any bugs.
View full review »AS
Ahmed Shehata
IT Quality Section Head at Saudi Public Transport Company JSC
The solution is stable.
View full review »It's pretty stable.
View full review »ST
Satyadeo Thakur
Lead Consultant at Enquero Inc
There are minor bugs and issues, however, I would describe the solution as quite stable.
View full review »MM
Marios Morfakis
Regional Manager at AKC Enterprise Ltd
The stability of JIRA Service Management is good.
View full review »BA
BasharatAhmed
Product Manager at Hashmove
This solution is stable. There are constant updates every few days.
View full review »The solution is stable. Approximately 500 users utilize it in our organization.
View full review »RL
reviewer1828764
Sr. Manager - Global Systems Manager at a paper AND forest products with 1,001-5,000 employees
This is a stable solution.
View full review »BG
reviewer1269633
Senior Manager in IT enabled Change at a tech services company with 51-200 employees
The solution is very stable.
AC
reviewer1709268
Solutions Architect Leader at a tech services company with 201-500 employees
The product is stable. the performance is good. It's problem-free. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
View full review »AA
Ahmed Abdelwahab
Corporate Performance Lead at a tech services company with 501-1,000 employees
It is stable most of the time, but we are facing issues with the data center implementation.
The single sign-on does not work as expected. I have to sign in every couple of hours, re-sign, and I have to sign in even if I am signing into my domain or on my laptop.
Otherwise, the performance is good. There are no bugs.
Some modifications had to be done to our data center servers.
View full review »JM
reviewer1188831
Service Delivery Manager at a tech services company with 201-500 employees
JIRA Service Management is very stable.
View full review »EM
Eman Masalmeh
Quality Engineering Lead at a computer software company with 51-200 employees
The solution is stable.
View full review »I have found JIRA Service Management to be stable.
View full review »LK
reviewer1363074
Vice President Digital Strategy & Executive Delivery at a tech services company with 51-200 employees
The stability is good.
View full review »AC
Avelino Carrizo
Financial Sector Consulting Manager at a computer software company with 51-200 employees
It is very stable. Our clients don't have problems with stability.
View full review »YN
SeniorOwnder67
Owner and Senior Consultant at a tech services company with 1-10 employees
The solution is very stable.
View full review »SK
Stephen Kane
Technical Solutions Consultant at a tech services company with 51-200 employees
The product itself seems stable. We don't run into issues where we blame JIRA directly for failing.
View full review »FA
Fernando-Alvarez
Sysadmin at a tech services company with 201-500 employees
The solution is stable.
View full review »SA
reviewer1601595
Operations Team Lead at a tech vendor with 201-500 employees
The stability is good.
View full review »SB
reviewer1397925
COO at a computer software company with 51-200 employees
We have had a problem with stability in the past, although it has been resolved.
View full review »MM
MandlaMbonambi
Founder and The Craftmaster at a tech services company with 1-10 employees
We find that this is an excellent tool and it is very stable.
View full review »EL
SeniorMa5691
Senior Manager at a retailer with 5,001-10,000 employees
This is a stable and reliable solution.
View full review »VS
ChiefEO67
CEO at a tech vendor with 1-10 employees
The stability of the solution is okay.
View full review »Buyer's Guide
JIRA Service Management
March 2024
Learn what your peers think about JIRA Service Management. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,246 professionals have used our research since 2012.