I used it in my previous company for about three years, and we literally just started with it the last week here.

We have been using JSM for more than two years. We have gained extensive experience with the tool during this time.

In the end of 2021, I implemented a Jira help desk solution in an aviation company.

I worked with a user and a project manager who implemented this solution for about a year. We had a project, then about a year of usage only as a user.

I used it last seven months ago because then I switched jobs. And before that, if we are talking about Jira Service Management, it was implemented at the end of 2021. So it was, like, four months of projects. 

It was really easy to set up, and it was really clear for the help desk managers and for the end-users to set the workflow and the business process of the tickets for the help desk. Like, from the box, we used the box solution. It was perfect. I used it six months ago.

I have been using Jira Service Management Service for a couple of years. It falls under the Atlassian suite, so I have used the actual project management tool for over 10 years. Over a period of time, we've graduated within the entity to use other aspects of Jira Service Management, particularly within the context of its ITSM capabilities, which is IT Service Management, just for being explicit. But it provides us with a lot of aspects relating to incident management. From a chain management perspective, it's allowed us to get an insight into how to better plan and improve our decision-making process.

I've been using the solution for the last five years. 

I've worked with JIRA Service Management since 2012, so that's ten years or more.

I've been using the solution for seven years. 

I've been using JIRA Service Management (JSM) for three years.

I have used Jira Service Management for four to six years.

I have been using Jira for around 14 years, and Jira Service Management specifically for about half a year.

I have been using JIRA Service Management for six to seven years.

I have been using JIRA Service Management for over six years.

I've only used the solution for one month.

I have been using Jira for more than six years. I currently use the latest version.

I have been using Jira Service Management for six years.

I have been using JIRA Service Management for approximately two years.

I started using Jira Service Management in 2014. I've been using it for eight years now.

I have been using this solution for seven years. 

We're a new company, so we have been using Jira for three-and-a-half years.

I have been using this solution for two and a half years.

We have been using this solution for about five months. First, we used the latest cloud-based version where we navigate to the website and key in our community, company name, projects and group. We can then go directly to our workspace, where we see everything we do.

I've been using this solution for over 10 years.

I have been using this solution for seven years. 

I have been working with this solution for four years. 

I have been using the solution for probably between four to five years. Previously we used an on-premise installation of Jira, and then we moved to the hosted or Atlassian offering, where they host it in their own cloud. 

From where I sit, the cloud version is superior. Mainly this is due to not having to manage the upkeep of Jira, which was quite frankly a pain, but that's just the nature of Jira.

I have been using Jira Service Management for a year or so.

I've been using this solution for two years. 

I have been using JIRA Service Management for three years.

I've been using Jira for over a decade.

I have been using Jira Service Management for almost 5 years.

I've been using this solution for 10 years. 

I have used Jira in the past 12 months. We were using the server type of license. I don't remember the exact version we used, but I have also used the cloud version of Jira Service Management, which was called Jira Service Desk in the past. I used it for more than three years.

I've been using Jira for the last 10 years.

I've used the solution for about four months or so.

Just completed evaluation

I have been using JIRA Service Management for one year.

I have been using JIRA Service Management for approximately four years.

I've been using the solution for the last four years. 

I've been using this solution for a year and a half.

I have been using JIRA Service Management for two years.

We have been using this solution for approximately three months.

I have been working with JIRA Service Desk for one year.

We've been using it for six months. It is deployed on the cloud.

I've been using the latest version of the solution for the last couple of months. Before that, I used it last year as well. Overall, I've been using the solution close to a year now.

I have been using JIRA Service Management for approximately three years.

We have been using the solution for a year and a half.

We implemented JIRA Service Management about eight months ago, but I've been using JIRA software for two years.

We have been using this solution for 15 years. 

We've been using this solution for six months. 

I've been using this solution for five years. 

I've been using this solution for two years.

I've used JIRA Service Management for one year.

I have been using Jira Service Desk for one year.

I have used JIRA Service Management for approximately three years.

I've used the solution for a long time but it was only implemented a few months ago at the company where I now work. 

I have been using JIRA Service Desk since 2016.

We have not been using the JIRA Service Desk for too long. We started doing our testing which lasted for just a few weeks and then we sent out a notification to our clients to use it. It has been in use at the company for maybe less than one month.  

I've been using this solution for four years. 

I joined the company three years ago, and we've been using it since then. It is a cloud-based solution.

I began using Jira Service Desk when I joined the company about two and a half years ago, although the rest of the company has been using it for longer than that.