JIRA Service Desk Questions


I have experience working in the education sector. 

We are currently evaluating ServiceNow and JIRA Service Desk. What are the differences between the two products in terms of purchase and maintenance costs? 

Thanks! I appreciate the help.

David ShimbergI don’t know the answer, but I assume JIRA will be significantly less money.
Jose VelezJIRA Service Desk gives you a better monetary deal.
Rommel BernabeIf you need an ITIL aligned helpdesk system, codeless customizations and… more »
Julia Frohwein
Content and Social Media Manager
IT Central Station

Hi Everyone,

What needs improvement with JIRA Service Desk?

Thanks for sharing your thoughts with the community!

Eman MasalmehOne of the issues is that this solution keeps changing within a short period… more »
Neal FischerHaving the ability to post attachments and easily review documents via an… more »