Jira Scalability

GH
Senior Principal Engineer at a consultancy with 1-10 employees

It is pretty scalable. I was actually kind of surprised at how much data I can put in. It doesn't slow the tool down. It is quite scalable, and it worked well for the projects that we've done.

We're a small company. I can't compare myself to IBM or Raytheon. I can talk for a small company with up to 45 employees with X number of projects. Because of COVID, we've had to pare down, and currently, we have two users who are using it. I myself use it on a regular basis. Four or five years ago, we had subcontractors who used it with us. At that time, we had seven or eight users, including clients and subcontractors.

It is being extensively used at the moment. The only increase in usage would be to include other individuals on it.

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RC
Product Manager at a insurance company with 10,001+ employees

I have found it difficult to scale. With the Advanced Roadmaps, we do have the ability to add additional layers of hierarchy. However, that's been a struggle at our organization as we're trying to adopt a Scaled Agile Framework. Unfortunately, with the Advanced Roadmaps for Jira, the hierarchy is very inflexible, which I've actually opened up a ticket with Atlassian on. 

With the Scaled Agile Framework, you need to be able to move from the program - what was once called referred to as the program layer - and you may have a large solution layer, or you may not. If you don't, you go directly to the portfolio layer. That said, in Advanced Roadmaps, it's very inflexible. You can't skip a level if you want to. You have to go through this regimented hierarchy, which does not bode well for a Scaled Agile Framework environment. I've never been able to crack the code on how to get around that.

Also, the reporting in Jira seems to be very team-oriented. Yes, you can create boards and things using queries and combine items, however, I find it difficult to scale without an additional app or plugin. For example, if you've got a program and you've got a bunch of teams that are supporting said program, I find it difficult to be able to scale and show a program increment, a PI. That level of reporting is lacking. I know that there are apps out there for that. However, unless you're willing to spend a small fortune on a lot of apps, well, the core product doesn't scale above that of the team level.

The solution is extensively used in the company, and we are quite sizeable. We have about just under 4,000 active users. It used to be used it was 5,000 and then COVID hit and we lost a lot of contractors that were cut when COVID hit. It's that mostly and then some of the users are being siphoned out of the Atlassian tool stack now into Azure DevOps.

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NeillWalker - PeerSpot reviewer
Agile Consultant at MSOLdigi

The product’s scalability is pretty amazing. I've seen customers with over 10,000 users, and it works well. I don't have a lot of scaling needs. However, it's super easy to onboard new people. And I've never had to worry about running into performance problems. We just add the people, and it works.

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Buyer's Guide
Jira
March 2024
Learn what your peers think about Jira. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,667 professionals have used our research since 2012.
Mitch Tolson - PeerSpot reviewer
Director of Robotics at Fresh Consulting

There are some issues with scaling. It's difficult to consistently configure multiple teams within a single product.

We have about 150 and they're robotics engineers, software engineers, firmware engineers, PMs, and product people. Anyone that would be on a product development team uses it.

We will maintain usage and intend to continue using it for this deployment. I cannot speak to if there are plans for expansion.

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StuartBarker - PeerSpot reviewer
Managing Director at Corecom Quality Engineering

We've never had any issues, even with up to 2000 users. However, scalability can be limited by the license type. I'd rate Jira's scalability as a ten out of ten.

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MR
Senior Manager at a computer software company with 10,001+ employees

Scalability-wise, I rate the solution a nine out of ten. The product is always up and running in my company, and we have not experienced too much downtime in Jira, making it a very efficient tool.

More than 50 people use the product in my company.

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Gorazd Hribar Rajteric - PeerSpot reviewer
OSS Expert & Team Lead at Telekom Slovenije

The demand is growing. Even though we put in additional and better hardware, the scalability is not what we would like it to be. I rate the scalability a four or five out of ten.

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JD
IT Project Manager at Gravity Diagnostics

It was fine. It seemed to integrate with all of our systems with ease. At my previous organization, there were probably 500 or 600 people using Jira. There were many different roles including product management, project management, VPs of IT and Ops, IT data services, developers, network engineers, systems engineers, and CBAs. It was a full scale of IT professionals.

At my current organization, where I started working a week ago, we are using Jira, but there are only a handful of people who are actually using it. It is strictly for help-desk tickets. I am trying to implement it and roll it out to the organization on a much larger scale, and I'm going to have to talk to them about pricing and other things. In this new organization, there are probably about 500 or 600 employees in total. Assuming I get the buy-in from everyone, which I don't think would be a problem, I would probably need at least a hundred licenses for users and then expand from there as needed.

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JD
IT Manager at a government with 10,001+ employees

Its scalability is fine. At the peak, we had about 15 users, and towards the end, we had five users.

Our usage was not extensive. We used it only for one project, which was the motor voter project. We don't have any plans to increase the usage. We have stopped paying the subscription fee from the last month because we migrated everything over to ALM Octane for our business requirements.

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MN
Sr Project Manager at ITM LLC

It is a cloud-based one, so I don't see much difficulty in scaling it. If you want to go from 100 users to 200 users, you will be able to do it without much hassle.

I've been doing a lot of consulting. So, I've seen from five users to the entire organization with more than 500 people using it.

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Nalin Kumar - PeerSpot reviewer
Quality Assurance Group Lead at Samsung

Overall, the solution is scalable. Jira is quite easy to scale. If we have five projects working on Jira and we have about five more projects to be incorporated, it's easy to install Jira for those five projects as well. Presently, twenty five thousand users are using Jira. 

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AQ
Programme Manager - Major Programmes Office at a financial services firm with 5,001-10,000 employees

At this time, we are not tackling scaling at the moment. The organization is not mature enough to scale up.

That said, based on the experience we have had now, if we want to scale up, it should not be that difficult.

We have approximately 200 people on the solution currently. Those users are mainly comprised of the software development teams plus some portfolio managers and program managers and the project managers as well.

We do plan to increase usage in the future. 

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PG
Senior Manager at Capgemini

Multiple users have logged into it at the same time without running into any issues. At my current organization, some 25 people use it. At my previous organization, about 40 people used it. We have plans to increase usage. 

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TM
Senior Systems Analyst at canada life

It looks scalable. I haven't seen any issues.

It is being used extensively at the moment in our organization. Currently, IT departments are using it.

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PV
Senior Technical Manager at PurpleSlate

Both cloud and on-prem deployments are scalable. I'd rate it an eight out of ten in terms of scalability. 

Our clients are small and medium enterprises.

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YL
Information Technology Program Manager at Reframe Solutions

Jira is easily scalable to any level you want. Our company has 60 to 70 users working on multiple projects and we have a second installation specifically for one of our customers which has around 25 users. The users in our company have traditional roles; developers, business analysts, QA engineers, project managers and customers. We're using it constantly. 

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MK
Scaled Agile Consultant at Anthem Blue Cross Blue Shield

Our entire company, whenever there's a new division that goes into the agile mode of developing software, brings on Jira.

It's really scalable, however, at the same time, you need to really throw hardware at it to offer better response times when you add users. That goes without saying for most of the software.

We currently have 2,000 users on the solution. We plan to continue to increase usage in the future.

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Satish Gungabeesoon - PeerSpot reviewer
CTO, Digital Transformation at next pathway

We've never had an issue scaling up Jira for big teams. It's not a problem for the banks I work with or our in-house development.

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EJ
IT bp at KDR Corp

It is a pretty much scalable solution.

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Cemil Uzun - PeerSpot reviewer
General Manager at WTECHIN

Jira is scalable, this is in part because in our company we use it on the cloud.

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DL
Global Senior Manager at a logistics company with 10,001+ employees

The solution can handle a lot of tickets. I've seen it handle more than 10,000 with no problem. It's almost unlimited in terms of scalability.

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AM
Information Technology Program Manager at a wholesaler/distributor with 10,001+ employees

I believe it has been scaling. I don't really work with that group, and I am not sure. We've got at least a thousand people on it, and to my knowledge, it has been fine at least for our needs. It is being used extensively in our company. We don't have any plans to increase its usage. 

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EF
Web Project Lead at Nikon Corp

We started very small in just one team in the company, and then slowly we've started expanding it to other teams. Now, we are trying to roll it out to all the European digital teams.

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Grigoriy Kneller - PeerSpot reviewer
General Manager at HDI Systeme AG

I would rate the scalability as a ten out of ten. It's highly scalable, accommodating from just a few people to potentially several thousand without issues.

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Styliana Araouzou - PeerSpot reviewer
Senior Operations Analyst at Etoro

The product is quite scalable. If you want to expand it, you can. 

We have hundreds of people on the solution in our company currently.

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PS
Agile Coach at Dr. Agile

It's not scalable enough, in my opinion. To explain, I have a specific level of understanding of Jira so I am able to make specific customization to support activities at scale, but I don't feel like Jira is easily scalable out of the box. It's not always natural to scale up Jira without customization.

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Filipe Carlos - PeerSpot reviewer
Manager / Owner at Wintrust Financial

I find Jira scalable.

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Uday Jonnala - PeerSpot reviewer
Staff Engineer at a computer software company with 5,001-10,000 employees

We didn't have any issues with scalability. We create hundreds of tickets every day. We have between 1,000 to 2,000 users across all departments. It is being used extensively, and its usage might increase.

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ES
Director at a financial services firm with 10,001+ employees

Jira is integrated with other components in our system, like the build and release systems. 

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PM
Software Test Engineer at a financial services firm with 10,001+ employees

Likely every single user has Jira as we are fully delivering software with that. It's between three and 5,000 users. It's company-wide and there could be thousands of users. All the development work is documented there. It's used for our agile teams. You have teams that are using agile scrum.

It's very flexible and it supports both ways of working. It's very helpful also with child transformation. The whole organization moves into agile and everybody is relying on those dashboards and daily standups and it has heavy adoption. Everybody's using it.

The solution is easy to scale and that's a bit of a problem. It's highly customizable and you can also destroy Jira by over-customizing things. If you, for example, want to raise a bug and you have 50 mandatory fields, you kind of lose patience with it.

That's not really a Jira problem. That's the customization from inside the bank where there are lots of different requirements being put into the tool and it can destroy the user experience in the end if they over-design it. If it takes you ten minutes to raise a bug due to the mandatory fields. That's really annoying and that's a big problem.

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it_user446067 - PeerSpot reviewer
Managing Director Business Change and Quality Assurance at Blue Cross & Blue Shield of Rhode Island

Like any application installed on premise, you must be monitoring server and application logs to ensure the right level of performance. Scaling up is easy.

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MS
Project manager

It is a scalable solution, but it comes with an extra cost.

More than 100 employees in our company use the solution.

My company has not faced any problems or issues with the use of the solution. That tool's use can be easily extended.

As everybody in the organization has a role in the use of the product, employees ranging from managers to developers use it.

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HN
Head Section Mobile Developer at a manufacturing company with 10,001+ employees

The solution is scalable. My company has 300 users. 

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KS
Software Engineer 2 at a tech services company with 10,001+ employees

It's my understanding that the solution can scale. 

We have more than 5,000 people using the solution right now. They include IT specialists, product support, developers, product owners, technical lead, and architects.

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JL
Senior Software Engineering Manager at a comms service provider with 10,001+ employees

I have found Jira to be scalable.

We have a few hundreds using Jira in my organization. They consist of developers, project managers, and testers.

Whether we increase usage of the solution depends on what each team wants to do. There is some level of common solution approach, but I don't know for sure whether this is the direction that everybody is wanting to adopt.

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RM
Principal performance architect at a comms service provider with 501-1,000 employees

Around 2,000 users use Jira in our organization.

I rate the solution an eight out of ten for scalability.

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JananiLiyanage - PeerSpot reviewer
Enterprise Agile Coach at Agility Tune Up

I'm not able to comment on the scalability because I work with different types of teams. Some teams are really big, and they haven't said that they've faced any challenges. I haven't specifically asked, so I'm not very able to comment on that because I don't know for sure.

I'm working with a couple of teams made up of 20-30 users or 100-150 users, and maybe more for certain accounts.

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AK
Project Manager at Duck Creek Technologies

JIRA is far more scalable in terms of using different frameworks, burndown charts, dashboards, etc. The size of your company doesn't matter. JIRA has the capability to work for smaller organizations and larger ones as well.

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DM
Consultant at a pharma/biotech company with 10,001+ employees

They have got 10,000 licenses of Jira, and they have teams around the world deploying it across multiple geographies. All of that works fine.

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Krishnanunni M - PeerSpot reviewer
Dev Ops Engineer at a wellness & fitness company with 201-500 employees

Around 100 users are using this solution. It is scalable too.

I rate the solution's scalability an eight out of ten.

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FC
Co-Founder - Managing Partner at Helvetia Fintech

It is a scalable product. It can be applied with much more deepness, especially for developers.

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DM
Chief Architect / Owner at a security firm with 1-10 employees

Jira is a scalable solution. We have not run into any issues with it. 

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SP
Principal Project Manager at Systems Limited

In my experience Jira is scalable.

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GG
Sr Consultant at a financial services firm with 1,001-5,000 employees

The solution can scale well. it's pretty straightforward if you need to do so.

We have product owners, project managers, and scrum masters on the solution. I would say that we have a thousand people using it, however, I'm not saying that for sure, as the bank has 46,000 employees and I'm just a part of a small team. I'm estimating that I would expect over a thousand people to use it.

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VN
Senior PM / Scrum Master at a financial services firm with 1,001-5,000 employees

I am not really aware of things in terms of expansion. However, there are some add-ons or extensions for expanding the functionality of Jira. The Planning Poker tool seems to be an add-on. Similarly, there is also another extension or plugin called Structure that was previously going to be leveraged. We haven't moved forward with that because we're using more of a manual solution in the metrics reporting. There is another add-on called Dataplane Reports. So, scalability is definitely there, and there are definitely opportunities to scale horizontally and expand the functionally of Jira through plugins and add-ons. 

In our organization, we only have 5,000 employees, and probably 70% of the company is using Jira. which includes the business as well. The business is also learning how to use it, and they understand that it is a very powerful tool. I would say about 3,500 out of 5,000 people are using Jira.

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MB
Global Client Support Operations Manager at kyriba

I would say the solution is pretty scalable. Every single project team in our company uses it. Our staff, our BA, our developers. We do also have DevOps teams using it. Everyone uses it for different purposes. Our company, over the past ten years, grew exponentially. We've tripled our size and we never had any downtime with Jira. 

We have business owners, developers, quality testers, business analysts etc. on Jira. We have internal consultants from professional services teams, who trace the needs as well so that they can transmit information to their clients. All the top management personnel go to Jira to consult the dashboards as well. If they wish to trace the progress that their teams are making, they can do so. The solution is basically used in every aspect of the company, and as the company grows, so does the usage.

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FL
Gerente, Tech Mgmt at a engineering company with 11-50 employees

We haven't had any problems with scalability. It doesn't feel slow. It hasn't been down. It's working pretty well.

Its users are in the hundreds, but I don't know specifically. It is available to everyone in the company, and it could potentially be used by anyone. We all are allowed to use it and implement it as we see fit.

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RO
Managing Partner at Wingspan Consulting

It works for us. We're probably managing about 25 to 30 tickets at a time. It is not like we're pushing the system.

Across the board, we might have about 100 users. Its usage is currently moderate. I would love to focus on one tool, but I use Smartsheets a lot for project planning. I know Confluence and Jira provide reasonable project management, but they're short in some features. So, unfortunately, I have to pretty much go with two tools. Confluence and Jira together make one tool, and Smartsheets is one tool.

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JM
IT Recruiter at Got Pros LLC

Jira is used by many of our teams and I have no concerns around scalability. 

There are around 1,000 users in my company who use it.

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KP
Quality Assurance Manager at a tech services company with 1,001-5,000 employees

The solution is scalable; we have BA, QA and Dev Ops people all using Jira. Everyone has  access, but certain users have access to certain areas. It's our test management tool so we use it a lot, everything is tracked on Jira and our reports come from there. 

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RM
Release Engineer at a computer software company with 11-50 employees

The scalability has been very good.

We have approximately 40 people using this solution in my organization, which is mostly everyone. It is used by many departments, such as project offices, development, and coding QA. The only department that is not involved in the use of the solution is the company support. I had worked at a company previously that used the JIRA service desk for their support and it worked well.

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AP
Sr. Manager (TCoE) - ALM Platforms & PO &T IT at a pharma/biotech company with 5,001-10,000 employees

The solution is good for small teams. It lacks scalability. It does not work well when it must be used across multiple domains and multiple teams which need to collaborate. 

The Atlassian strategy is that the solution be open to all to encourage collaboration. But, this raises the issue of how to control the data input and the tool and all that it comprises in respect of the reporting that is generated. This means that poor data quality in the geo projects will equate with poor reporting on it. 

As such, supplementation by the teams or organizations using it is required. They must come up with their own rules of governance about who can do what. 

The product is not being extensively used at the moment. It is a niche product. I have not seen usage behind it. It involves ID users for certain teams. 

We do not have plans to increase usage. This will depend on the feedback we receive. 

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DB
Senior Scrum Master at MobilFlex

You can easily scale this solution. If you need to grow it out to meet your company's needs, you can do so. That's not a problem.

We have about 300 users on the solution right now. They include developers, administrators, senior leadership, analysts, designers, and project managers.

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MM
Partner at a manufacturing company with 501-1,000 employees

We did not encounter any issues with scalability.

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Vikram Karanwal - PeerSpot reviewer
Retail Sales Manager at Pine Labs

The solution’s scalability needs improvement. Around 5,000 users are using Jira in our organization.

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Yogesh Kapse - PeerSpot reviewer
Sr. Sales Manager at ESDS Software Solution Pvt Ltd.

The tool is quite scalable. It was quite useful for our projects. I rate the scalability eight out of ten. We have 30 to 40 users. We use the product daily.

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SK
Tech Lead DevOps (Manager) at Logiq Worlds

Jira is a scalable solution.

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BR
Lead, Tools implementation & Project Management at a financial services firm with 501-1,000 employees

The current deployment is not that scalable. But when we go for an alternative deployment model such as the data center model, it's scalable.

We were on the server model for Jira, which is being discontinued in 2024. The data center model is pretty scalable. I think that shouldn't have any issues, but it is limited. I think the data center is limited to only two instances of Jira running in parallel. That should be sufficient, and I think with data center being the only on-premises deployment model, I think it's all right to have that.

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MA
Senior Architect at Second Step

The scalability is good. It's deployed to thousands of customers and it works fine. It's scalable. However, we don't get into such areas. We just use it in the organization. That said, I don't doubt it can scale.

In general, in our organization, 130 to 140 people are using it. That covers everyone from developers to management to HR and finance.

We use it very extensively. It's one of the products that we use in our daily work. In terms of increasing usage, it depends on the number of users. If we have more, we will need to extend our usage, extend our license maybe if we exceed the license we have. In the meantime, there are no plans for that.

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KH
Software Engineer at a financial services firm with 10,001+ employees

We have migrated to GCP, and we're using the internal cloud servers, so we can easily integrate Jira into a server if we want. Scalability is a matter of cost. We just need to present our management with a valid reason for increasing capacity, and if they approve, it's an easy process for us.

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KV
Product Engineering & Operations Director at a tech services company with 10,001+ employees

The issues that we have with scalability aren't necessarily with the tool as much as it's how we're using it. We're a big company so there are a lot of people using Jira, however, we don't really see how the projects correlate across different activities within the company. When we're trying to get two integrated roadmaps and trying to get to a point where we're collaborating, doing inter-sourcing of a solution, and we're all in Jira, there are times where we're in it and yet we can't collaborate and work together, and so we start replicating things across the two projects.

I don't know how much of that is the issue with using it how we are versus the product itself though. 

We have 8,000 to 10,000 people using the solution currently. That's across many departments. We are a company of around 150,000 people. There may be people using it that I am not even aware of. I only have visibility of what I'm doing and what I'm exposed to in terms of integration with offerings and that kind of stuff. I know when we were managing licenses, we used to have a DevCloud team. For their scope, it was in the 8,000 to 10,000 user range. 

The solution is being pretty extensively used. Likely usage will grow as the company grows and takes on new business. I don't know if it's going to organically grow exponentially as it's already being used where it needs to be used and currently we're only using it for development activities across the different offerings and platforms. It's not used as a day-to-day run-and-maintain ticketing system to manage customers or issues or anything like that. I'm sure there'll be some incremental growth as we take on new business and grow as an organization.

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SG
IT Release Manager at a financial services firm with 1,001-5,000 employees

It is easily scalable. We have around 1,500 users.

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VK
Agile and DevOps Coach at Infosys

Jira has no problem with scalability. It's far better if you compare it to Rally.

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Khalid Qureshi - PeerSpot reviewer
Program Architect at Afiniti.com

Jira, compared to other market leaders like ServiceNow, provides a lot of features but focuses on service management only. I would rate it a three out of 5 for scalability. 

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MF
Business developer at Bat.IT

Jira is scalable.

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reviewer1740093 - PeerSpot reviewer
Works at a educational organization with 201-500 employees

In my team, we have less than 100 users using this solution but we also have other teams in our large company that could be using the solution. Our company has thousands of employees.

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Naresh Rayakwar - PeerSpot reviewer
Lead architect at Tech Mahindra Limited

This solution is scalable, but I think it will be more scalable when we go with a cloud deployment. 

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TI
Co-Practice Head, Digital Transformation - RPA Solution Architect at Royal Cyber Inc.

The scalability is also good. We are a company of more than 800 people, and I haven't seen any scalability problems as of yet.

Most of the users are developers, and at least 700 users must be using Jira in our system.

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CB
Manager, PMO at a educational organization with 1,001-5,000 employees

The scalability can be complex if you are using workflows.

We have approximately 20 developers and some managers in our organization who use Jira. 

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GK
Project Manager at a consultancy with 201-500 employees

The scalability is pretty good and we started on this process from the moment we started utilizing the solution. While we had only three teams and three sections, between December and January 15th the developers came together and expanded from three to 76 different tasks across the different teams. By February there were over 300 teams. Expansion is easy and did not just encompass our teams but also provided links to others that were outside of our main team set so that there were reference points available.

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CE
IT Planning and Control Manager at a financial services firm with 1,001-5,000 employees

It is scalable because it is a SaaS solution. It is the best choice for us because it responds to our needs all the time.

We have around 100 people in our organization who use this solution. They are developers, QAs, and managers.

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AF
Oracle Applications Consultant at ASAM Conseil Inc

I think it's scalable. It can be integrated with other products easily. It's not a standalone product. Integration is the most important thing when it comes to scalability. I believe it uses a certain technology to make it even more scalable. 

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it_user678153 - PeerSpot reviewer
Agile Coach & Sr. Project Manager at a retailer with 10,001+ employees

I did not encounter any issues with scalability.

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it_user208314 - PeerSpot reviewer
Manager and Platform Owner at a insurance company with 1,001-5,000 employees

In terms of the TAM and scalability the only issue was just an upsell to datacenter really. But the TAM is helping look at forecasting triggers etc to understand the need for more instances. It is really difficult to get any sizing recommendations for horsepower though. The feedback is “well every customer is unique, so it’s difficult to say” and push to Premier Support for that.

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it_user149535 - PeerSpot reviewer
IT Manager with 1,001-5,000 employees
We did have some limitations but that was not an issue after 4.4 when the ticket limit was doubled. View full review »
Hema Patil - PeerSpot reviewer
Software Affiliate at a pharma/biotech company with 1,001-5,000 employees

The solution can scale well. If a company needs to expand it can do so. It's not a problem.

We have 250 or more users using the solution. We might go up to 300. It's not likely we would pass 400 users. We might increase the usage a little bit.

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MR
Product Owner at Day Insurance

We have not encountered difficulties with the scalability. 

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VM
Senior Front End Engineer

The scalability of JIRA has always been good. The response time is always fast. I've never had any issues with scalability. I think no matter how much our usage increases, we'll continue to use JIRA.  But, I think our usage is at an optimal level. 

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RP
Director at a comms service provider with 1,001-5,000 employees

We're a fairly small organization. We've scaled up to around 500 users and we haven't had any issues with that. It's mainly used by our engineering group, and our active users use it all the time, on a daily basis. We'll increase as we organically grow. 

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AD
Technical Lead at a retailer with 10,001+ employees

It scales well, from what we have seen. We have more than 350 users that are in groups, and perhaps another 150 in addition to that. We are onboarding a lot of teams.

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BC
Director at a computer software company with 10,001+ employees

The solution is scalable.

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IS
Product Owner at Ericsson

My company has different locations in the world. We have maybe 1000 or 1500 people using this solution.

It is easy to scale and expand.

I am not a Jira administrator. So my feeling as a user of the Jira is that Jira is a very efficient, very good tool and a very stable tool from my perspective.

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NK
Senior Analyst Engineer at a financial services firm with 10,001+ employees

Jira is scalable. 

We have more than 13,000 users and we have not experienced any issues with the performance or scalability. We are able to scale pretty well. 

I work with Jira on a daily basis, as well as offer support to users and guide them into making the best use of it.

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AC
R&D manager at a manufacturing company with 10,001+ employees

I don't see any problem with it.

View full review »
it_user147549 - PeerSpot reviewer
Consultant at a consultancy with 51-200 employees
MS
Enterprise Architect at a transportation company with 10,001+ employees

Once we moved to the cloud, it became better. Its scalability should be good.

We have more than 2,000 users. It is extensively used, and we want to use it more and more.

View full review »
KS
Automation Architect at Micro Focus

The scalability has to be improved more because Jira currently is similar to a standalone solution with very limited integration. The integration with other products has to be more.

We have approximately 50,000 people using the solution.

View full review »
AR
Technical Project Manager at a computer software company with 51-200 employees

Jira is scalable. We have about 470 people working with Jira in our company.

View full review »
NK
IT PMO Project Leader at a consumer goods company with 10,001+ employees

We are trying to settle the project management part and widen it to all countries in our company. There will be many users.

View full review »
AA
Owner at TRS

We have not deployed it on a very large scale. For now, we have ten users, and it is mostly used for our internal things, but from next week, we're opening it for the community. We'll have a broader experience of the product.

View full review »
it_user209952 - PeerSpot reviewer
Lead Technical Solutions Architect at a insurance company with 501-1,000 employees

Yes...We would really like to see JIRA scale into 10-100 millions issue range.

View full review »
RE
Cyber Security Consultant at a tech services company with 10,001+ employees

We have not had any issues with the scalability of Jira.

View full review »
TY
Vice President Quality Management at a financial services firm with 501-1,000 employees

As long as a company has the money for storage, it's scalable to any size. A small company can use it or an enterprise-level company can use it. It works for both.

Currently, we have less than 1,000 users in our organization using the solution.

Jira is extensively used in our organization.

We do plan to increase usage as well. The company purchased it so that it would be scalable. There's not a solid plan right now to add measurable users or increase the size, however, we know that it's available and that's what we were looking for - something that is scalable. The plans are to grow and as that growth happens, either organically, or via the purchase of other financial entities, we can grow the size of the database application and the number of the users.

View full review »
SM
Test Manager /Architect @ Testing Practice at a tech services company with 10,001+ employees

Scalability isn't a problem because we have used it with over 200 users. You don't have to stick to any out of the box features as you can customize them.

View full review »
DM
Agile CSM - Sr. Scrum Master at a energy/utilities company with 1,001-5,000 employees

We have approximately 100 users. It is not used concurrently. There could be anywhere from 20 to 30 users in a day.

We have yet to explore the scalability, but we hope that it is easily scalable. For us, that was the purpose of using this solution in our organization. We plan to use SAFe, a scalable scaler, scale agile.

View full review »
it_user809571 - PeerSpot reviewer
Java Development Team Leader at Honeywell

I don't have problems with the scalability. I know companies that are much larger than just projects or teams, that are much larger than my current team, and they work with JIRA and it works well.

View full review »
Gabrielle-Renée TCHUENBOU - PeerSpot reviewer
Software Engineer at a tech vendor with 10,001+ employees

I have found Jira to be scalable.

We have 20 people in my company using Jira.

View full review »
MV
Head of QA Testing Services at a tech services company with 10,001+ employees

Jira has been scalable.

View full review »
KS
Program Manager, Project Manager and Scrum Master at Iplanet Information Systems

Scalability of the solution seems fine.

View full review »
TH
CEO at a transportation company with 1-10 employees

As a totally different team does the entire setup, I don't know if it's scalable. But we have about 150 users.

View full review »
BM
Solutions Architect with 11-50 employees

It is impressive. We have all our projects on it, and we haven't really had reports of any issues. We haven't yet stretched it to its limitations, but it has managed to meet our requirements, even in this minimal deployment. I am pretty impressed. 

View full review »
GT
Managing Director at Nevigate Communications (S) Pte Ltd
SS
Pre-Sales Consultant at a tech services company with 10,001+ employees

We use a cloud instance for most engagement, so scalability has not been an issue.

View full review »
Radek Zajicek - PeerSpot reviewer
Technical Lead at a printing company with 1-10 employees

We are a very small team, and we don't have any requirements for scalability.

View full review »
LC
Consultor Funcional SAP at a computer software company with 10,001+ employees

The solution is scalable. I've tried other solutions, and this one seems to be the most adequate for my needs.

We have about 1,000 users worldwide. There are several projects running in several parts of the world. 

We do not plan to increase usage. We are using it as we need it and no more than that.

View full review »
JR
Team Lead - Web Services at a manufacturing company with 10,001+ employees

I think you can scale Jira as far or as big as you want, it's very scalable.

View full review »
MP
Middle Manager at a tech services company with 201-500 employees

We have approximately 400 people using the solution in my organization.

View full review »
OS
Product Owner at mega trust

The solution can scale. If a company wants to expand it, it can do so.

We have more than ten people on the solution. 

View full review »
HB
Software Engineer at a tech services company with 1,001-5,000 employees

Jira is very scalable and allows for the integration with source control tools.

View full review »
MH
Partner at a consultancy with 11-50 employees

The solution can scale quite well. If a company needs to expand it out, it can do so with relative ease. It's not a pronblem.

Not too many people use the solution in my organization. There are fewer than ten users right now.

We do not have any plans to continue to use the solution, let alone increasing usage.

View full review »
PO
Technical Lead at a mining and metals company with 51-200 employees

Adding more users is not a problem. We haven't tried to add a third-party or to integrate with a third-party, so I can't comment on that. 

We don't tend to use Jira outside of its purpose at the moment. It's hard to answer this because we just add or remove users; we're not trying to upscale it to a higher scope or anything.

View full review »
it_user147543 - PeerSpot reviewer
CEO at a healthcare company with 51-200 employees

We didn't encounter any scalability issues

View full review »
HeshamFouad - PeerSpot reviewer
Quality and Technical Support Department Manager at dsquares

The solution is scalable. 

We have more than 50 people using Jira at this time. 

We do plan to increase usage. We are growing. Since we are growing, we are increasing Jira as each member on the technology team needs an account for development, business analysis, or testing.

View full review »
BA
IT Process Engineer at a tech services company with 51-200 employees

The solution is scalable. There are a few dozen users using this solution. We might increase the usage in the future.

View full review »
NB
Software Architect at AIOPS group

We have different offices, and overall, there might be about 2,000 people. There are no issues with its performance or service. Almost all roles in our company are using this solution.

View full review »
JS
ITBridging the gap between business and IT at a engineering company with 5,001-10,000 employees

The solution is scalable. The new licensing model that was presented to me for the data center oriented solution, the price tag that comes with it is the equivalent of 500 users. I only have 50 to 60 users, which means that I have to multiply my budget by 10. This is the scalability that they should be able to provide and I do not like that too much. I can accept that there is a markup for the data center but not the way they have currently presented it.

We will have approximately 60 people using the solution and when it comes to the software development team there are approximately 100 users. It is used in two separate environments.

View full review »
JZ
Director of operations at a computer software company with 1,001-5,000 employees

Approximately 150 users use this product at our company. One comment I would have regarding scalability is that I noticed Jira is not yet ready for the Docker platform. I think they are working on this and it will improve the scalability of the product. 

View full review »
PL
Customer Success Manager at a tech services company with 501-1,000 employees

We have a team of eight members who are using Jira. They are divided into teams with each team using different boards. 

For example, one team is managers who are using it, whereas another is a team of developers using a different board that can be created and used for their purposes.

View full review »
LX
IT Business Analyst at a healthcare company with 1,001-5,000 employees

I don't know about the scalability. I just use the very basic one. 

Only our IT people are using it. It's easier for IT people to understand it than anyone else.

View full review »
MR
IT Developer at a financial services firm with 10,001+ employees

I don't have any issues with scalability.

View full review »
JM
Senior Test Engineer at a venture capital & private equity firm with 10,001+ employees

It works great for scalability. We have many users with more users coming. Our current users are on the road and can work.

View full review »
it_user464679 - PeerSpot reviewer
Resource Manager / JIRA System Admin
PH
Deputy Director - Network/Systems and Support - IT department (USJ) at a university with 1,001-5,000 employees

It's a license-based software, so if you pay more for the license, the solution becomes more scalable.

View full review »
FK
Executive Vice President at a financial services firm with 10,001+ employees

It is scalable enough.

We have 1,000 users in our organization who are using Jira.

We plan to increase our usage.

View full review »
DK
IT Service Manager at a financial services firm with 501-1,000 employees

It is probably easier to scale on the cloud. The on-premise is not so scalable, but if you can define the resources, it works well.

In terms of the number of users, we have around 750 users.

View full review »
RS
Cloud Architect at a computer software company with 1,001-5,000 employees

We are extensively using this solution for all of our projects across the entire enterprise. It has shown that it is able to be scaled effectively.

View full review »
RH
Service Delivery Manager at a tech services company with 51-200 employees

The solution is absolutely scalable. If an organization needs to scale up, they can do so easily.

View full review »
NS
Engineer -QA at FIS

This product enabled us to grow and not lose productivity in the process. We were able to maintain a good line of sight to what teams were producing and which ones were on track and which teams were off track.

View full review »
it_user150906 - PeerSpot reviewer
Head of IT Department at a tech services company with 51-200 employees
HJ
Quality Manager at a healthcare company with 51-200 employees

Scalability is good. We initially had 100 users and we now have 250 without any problem. 

View full review »
CC
Head of .NET Department at Evozon

Jira performs well and scales up enough to meet our needs. We probably have about 200 users, so we don't need more than what it offers. 

View full review »
AS
DevOps Engineer at a computer software company with 201-500 employees

We never faced any kind of issue in the scalability of Jira.

In my department, we have approximately 200 people using the solution. There could be more people using the solution in my organization but I am not aware.

I use Jira every day.

View full review »
DM
Works at a government with 1,001-5,000 employees

It is scalable. It can cover many projects and a lot of job delegations.

We are a company of 2,000 people, but we all don't use Jira. All IT departments use Jira and Confluence together. They are always paired together because documentation is important.

View full review »
BW
Senior Software Engineer

There were probably about 600 users, and they were from top management and all the way down to the testers. So, pretty much everybody used it.

View full review »
BK
Software Development Manager at System Optima

It is scalable. We have six people who use Jira at the moment, and they don't have any issues related to slow response. Everything is fine for now.

View full review »
RS
Director Data Analytics at a tech services company with 201-500 employees

My impression is that it was pretty scalable. We have 10 to 12 people who use it. They are IT managers, directors, and developers.

View full review »
HC
Senior Software Engineer at Datta Tech Consulting

In terms of integrating Jira with other apps, I've actually used Jira to connect to ADPART or other client defect tools. Sometimes, I had to use the connections, but it was not a problem. There is a standard procedure where I had to request for the details, and after I got the details, I needed support from the client to get it connected. There were no issues, and the process is quite standard. It is not fast, but it requires some time.

At my current company, only I am using this solution. We are a startup, and we have less than ten people working here. However, on my client's site, a lot of people are using it.

View full review »
Ananthi Nachimuthu - PeerSpot reviewer
Senior Technical Writer at Skava

Our impression of the scalability for this solution is that it's good.

View full review »
it_user192336 - PeerSpot reviewer
Engineering Manager at a healthcare company with 10,001+ employees

We are just in the process of dealing with future scalability issues and having the TAM in place now puts us in a good place to address those concerns.

View full review »
TheJ Srinivasan - PeerSpot reviewer
President/CEO at FACTRSYSTEMS, LLC.

I have found Jira to be scalable.

View full review »
SP
QA Supervisor at a financial services firm with 10,001+ employees

Jira has good scalability.

We are using this solution extensively. We have more than 5,000 using the solution in my organization.

View full review »
PW
Software Engineering & Quality Manager at a leisure / travel company with 201-500 employees

The solution is scalable. If a company wants to expand it, it can do so.

We have about 200 people who use the solution currently. They're mostly software developers but they're end-users as well.

While the solution is being used extensively, we're fine with maintaining our current level of usage.

View full review »
it_user302112 - PeerSpot reviewer
Senior Consultant IT Infrastructure at a tech consulting company with 51-200 employees
SC
Lead Consultant at a computer software company with 10,001+ employees

We are currently working with an enterprise client and we are able to scale easily. 

View full review »
GC
Technical Director

This is the type of tool that would work well for any size of organization, from a smaller company to a very large enterprise. 

The product is very easy to scale and extend the user license. In terms of functional expansion, for projects, it's very easy to expand. You can do so in no time. It's very quick.

View full review »
EJ
Software Engineer at a tech services company with 501-1,000 employees

We have approximately 50 users in our company who use Jira.

View full review »
AG
Delivery Head IT & IS at a non-tech company with 10,001+ employees

The solution is very scalable and flexible. It's one of the best products that we have been using. We currently have 80 users using the solution.

View full review »
NB
Business Analyst at a construction company with 1,001-5,000 employees

I'm not sure about the whole company, however, on my team, we use it extensively. We have around 30 to 35 people using it on this team. Obviously, they are using it on other teams as well, however, I don't know the count of each team.

In terms of scalability, we are able to add new users as needed, and that has never been a problem for us.

View full review »
HD
Owner at a media company with 51-200 employees

Jira is scalable, but you will need knowledge of every team because in every organization you have several teams that work differently.

You need to understand and know how to scale and be prepared.

View full review »
CO
Senior Quality Assurance at a tech services company with 11-50 employees

In terms of stability, it is pretty impressive and I would give it ninety-five. We have not had any load issues.

We currently have between twenty-five and thirty users, whose roles range from Software Developer to Chief Executive Officer.

View full review »
it_user372507 - PeerSpot reviewer
Sr. Business Analyst / Product Owner at a computer software company with 1,001-5,000 employees

I am not aware of any issues with the scalability.

View full review »
it_user147237 - PeerSpot reviewer
Product Development Manager at a comms service provider with 1,001-5,000 employees
AA
Corporate Performance Lead at a tech services company with 501-1,000 employees

The solution is scalable in terms of the number of users and the number of features. The features we are using are mostly out of the box, however, we have added product management features and code delivered with the integration features. We also have added test management tools or add-ons to it including reporting and dashboarding as well. You can really grow it out and add as many plug-in apps and features as you want.

Currently, we have 500 users that interact with Jira within our organization.

View full review »
AS
Software Developer at DataStax

Its scalability is somewhat limited since it is based on the number of users, and when wanting to obtain a greater number of users, the prices are somewhat high.

View full review »
it_user158856 - PeerSpot reviewer
Sr. Project Analyst at a tech services company with 51-200 employees

None to date, though we did need to move to a new server to meet our growing needs.

View full review »
it_user150291 - PeerSpot reviewer
Senior Executive, IT Developer at a insurance company with 51-200 employees
Current company, only a small userbase of about 25 users. Previous company perhaps 150-200 users - no issues whatsoever. (We're in Norway, not many people here.) View full review »
MM
Sr. Devops Architect Manager at a computer software company with 1,001-5,000 employees

We have around 2000 plus users, so scale wise, there are no issues. We can easily scale up with multiple users.

View full review »
KS
Chief Software Architect at a tech vendor with 11-50 employees

Due to the fact that we are using the cloud service of Jira, we don't have any experience with any lagging or delaying or any of those kinds of issues yet. The team is managing this scalability and can scale up and down their resources automatically in the background. I don't have any issues with the scalability that's provided.

We are a small organization. We only have a team of 20 developers. We might increase usage in the future, should our team grow.

View full review »
AD
Senior Consultant at a consultancy with 1-10 employees

In our organization, we had about 200 people using it and we didn't really have any problem with scalability. 

View full review »
it_user136773 - PeerSpot reviewer
Tech Lead at a aerospace/defense firm with 10,001+ employees

Yes, scalability is an issue. Performance decreases.

View full review »
DL
CEO and Founder at a computer software company with 1-10 employees

The solution is scalable.

We have approximately 400 people using the solution in my organization.

View full review »
WC
Lecturer at a university with 1,001-5,000 employees

The product can scale if a company needs it to. They should be able to expand it to have it meet their needs.

View full review »
it_user159375 - PeerSpot reviewer
Principal Program Manager at a consumer goods company with 1,001-5,000 employees

With more users and more projects, administration becomes more difficult. Administration is very manual. Thus, I had to write my own command line tool to automate some of my administration.

View full review »
it_user265974 - PeerSpot reviewer
Manager at a outsourcing company with 501-1,000 employees

No issues encountered.

View full review »
MC
Line Technical Agent at a comms service provider with 1,001-5,000 employees

It is scalable. We have about 500 users.

View full review »
SK
Group CTO at a retailer with 51-200 employees

The scalability is fine. We have fifty people in the company who are using it.

View full review »
NB
Development Team Manager at a tech services company with 501-1,000 employees

I have found Jira scalable.

We have approximately 50 people using the solution in my organization.

I use the solution extensively in my organization, I use it daily.

View full review »
KB
Konsulent at a tech services company with 1,001-5,000 employees

Jira can handle a lot of tasks. In my project, we have approximately 50,000 issues to be resolved and it worked well. However, the overall solution is slow.

We have approximately 25 employees using Jira in my organization of a total of 2,000 employees.

I use Jira moderately while other of my colleagues use it daily.

View full review »
RS
RPA Developer/Consultant at a tech services company with 1,001-5,000 employees

Its scalability is good. Too many people use Jira, and there is no problem with its scalability. It is a scalable product.

Our Jira team has five people, and our company has about 1,500 people who use Jira for tracking efforts. We are using it almost every week, and we don't plan to increase or decrease its usage.

View full review »
MG
Partner at a tech services company with 1-10 employees

I have not used Jira for really huge projects. I have had groups of between 30 and 40 people and for that size, there were no issues with scalability.

View full review »
AO
Head of Software Solutions at a tech services company with 11-50 employees

The solution is quite scalable. They also allow you to archive old projects so that they don't take up space on your product, and that can help you scale. You might need a specific kind of subscription in order to archive, however.

View full review »
it_user855996 - PeerSpot reviewer
Integration Engineer at a tech services company with 10,001+ employees

It scales up well.

View full review »
it_user535656 - PeerSpot reviewer
Test Manager

We did not encounter any issues with scalability.

View full review »
it_user517977 - PeerSpot reviewer
Senior Test Analyst at a maritime company with 51-200 employees

I did not encounter any scalability issues.

View full review »
SI
Solution Architect - Tech Division at a manufacturing company with 11-50 employees

Jira has the ability to expand it is scalable.

We have approximately 25 users using this solution in my organization.

View full review »
it_user849225 - PeerSpot reviewer
Digital Engagement Manager with 10,001+ employees

We are about 700 - 800, and it works. Not all use JIRA but in IT we are 100 people.

View full review »
it_user839079 - PeerSpot reviewer
Fachbereichsleiter with 10,001+ employees

Scalability, I can't really touch yet. We have small scale approaches. We are about to scale. I think the idea about how to scale is not yet clear. It works perfectly for a team, that is pretty clear. How you do this for more teams, I haven't investigated this too much. Maybe the tool contains this, but currently it's not fully clear to me.

View full review »
KP
Digital Test Lead at a comms service provider with 1-10 employees

The scalability is fine.  

View full review »
it_user661125 - PeerSpot reviewer
UX Architect at a computer software company with 51-200 employees
AI
Agile Software Architect at a computer software company with 11-50 employees

The scalability is very good if you're carrying a lot of projects here, and if the company needs to have a lot of people to PEA development centers in Mexico. Our technicians can easily test the tool and scale it in order to develop projects.

We do plan to increase usage. We're already training more users. We're increasing quickly so that our teams will be ready for upcoming projects.

View full review »
UK
Microfocus Solutions Engineer at a tech services company with 11-50 employees

I don't know if the solution is scalable or not. It's not an aspect of the solution I'm responsible for.

I'm not sure how many users are on the solution currently. I'm not sure if there is a plan to increase usage just yet. That might be a question for our company in the next year or so.

View full review »
it_user809520 - PeerSpot reviewer
QA Automation at a tech vendor with 501-1,000 employees

We're not dealing with the scalability because we're not IT, but I don't think there is a problem with scalability.

View full review »
HE
Senior Quality Control Engineer at Link Development

You can scale with it. 

We have around 35 users. 

View full review »
it_user461610 - PeerSpot reviewer
Technical QA Lead in HPE NGA Synchronizer at a tech vendor with 10,001+ employees
KB
CEO at a tech services company with 11-50 employees

The scalability is good for what we are using it for. We have approximately 20 people using the solution in my organization and we plan to increase usage.

View full review »
ST
Test Architect

The product is used on a daily basis by 2,000 people. However, it is not easy to scale. 

View full review »
VP
Technial Lead at a transportation company with 1-10 employees

The number of users is in the hundreds.

We will not likely continue using this product. Our customers are evaluating other solutions that are more stable and scalable.

View full review »
TS
Project Management Officer at a computer software company with 501-1,000 employees

This solution is scalable. 

View full review »
MA
Quality Assurance & Quality Control Engineer at Bolt Solutions

Jira is very easy to expand upon and customize.

View full review »
PV
Software Testing Engineer at a tech services company with 11-50 employees

Jira is scalable.

We have approximately 50 users using this solution in my organization.

View full review »
Buyer's Guide
Jira
March 2024
Learn what your peers think about Jira. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,667 professionals have used our research since 2012.