JotForm Reviews

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Edson Marcos Richter
Real User
User
Apr 05 2019

What is most valuable?

* The number of customization items and their features * Total control over the construction of the form, and * How to create.

How has it helped my organization?

Agility in the process of internal audits, ISO standards, and process audits.

What needs improvement?

Make the creator for larger forms lighter and easier to load as it takes time to load large forms, for example, over 100 form elements it takes quite a while to load the… more»

What's my experience with pricing, setup cost, and licensing?

appropriate prices;

If you previously used a different solution, which one did you use and why did you switch?

Google forms loads very fast, but do not have many customization features like Jotform, so I can not make the customizations that I need in google forms

What other advice do I have?

that the form builder is lighter, for large forms over 100 boxes of questions, if necessary I can share my form for you to understand how it gets heavier after many… more»

Which other solutions did I evaluate?

Google, Survey Monkey, Microsoft, others
Real User
User
Aug 06 2019

What is most valuable?

I have found many useful features. The most valuable feature is the ability to create different selections for different text-fields. The IF condition allows us to show or hide text-fields based on our requirements, and the functionality is… more»

How has it helped my organization?

This solution has improved our efficiency. When a customer writes their issue on our products/orders, certain text-fields related to the issue appear when the form is submitted to our CRM system. One of the text fields goes to a different… more»

What needs improvement?

The Drag & Drop on the fields object is a bit difficult. The CSS coding interface could be better. Better integration with CRM applications like Salesforce would be useful.

If you previously used a different solution, which one did you use and why did you switch?

We did use another solution, but we switched because JotForm has a better customization capability for text-fields and functions.

Which other solutions did I evaluate?

We evaluated WordPress Contact Form 7.
Asia Ware
Real User
User
Apr 16 2019

What do you think of JotForm?

What is our primary use case?

Our primary use case is to gather important case details for more than 200 clients.

How has it helped my organization?

Everyone is completing notes faster and more efficiently and the backup capability is great. 

What is most valuable?

The editing and PDF features are the most valuable features. 

What needs improvement?

The product could be improved by including "save as we go" notes.

For how long have I used the solution?

Trial/evaluations only.

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JotForm Questions

What is JotForm?

JotForm is a powerful online application that allows anyone to quickly create custom online forms. Its intuitive drag-and-drop user interface makes form building incredibly simple, and doesn’t require you to write a single line of code. Using JotForm, you can create and publish forms, integrate them into your site, and receive responses by email.

JotForm customers
Outward Bound California, Fair Trade USA
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