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MB
Technical Expert at a financial services firm with 1,001-5,000 employees
Real User
Top 20
Very easy to set up and configure and overall a good router option

Pros and Cons

  • "Users are able to easily configure the whole solution via simple data."
  • "One thing that the product can do better is clustering. Rather than just having two of them, it would help if there was one cluster to extend to more notes in the cluster itself."

What is our primary use case?

We primarily use the solution in our usual deployments. We use it for firewalls with smaller brands and other levels of applications.

What is most valuable?

The entire Juniper space is very good.

Users are able to easily configure the whole solution via simple data.

What needs improvement?

One thing that the product can do better is clustering. Rather than just having two of them, it would help if there was one cluster to extend to more notes in the cluster itself.

I can't think of any features that are missing in the product.

For how long have I used the solution?

I've been using the solution for a couple of years.

What do I think about the scalability of the solution?

There are only two clusters, so it makes scalability a bit of an issue.

How are customer service and technical support?

I don't directly deal with technical support. I wouldn't know how they are in relation to the assistance they offer clients. Operations deals with them and they have a contract with them.

How was the initial setup?

The initial setup wasn't complex. It was straightforward. We didn't have any issues with the initial implementation.

What about the implementation team?

As integrators, we help advise clients on the best ways to handle implementations and can assist with the process as well.

What other advice do I have?

We are simply an integrator. We are advise clients about the product. We don't have a partnership directly with Juniper.

I'd rate the solution eight out of ten. They're a good solution to work with.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
AK
Video conferencing Admin at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Easy to use, good technical support, and secure

What is our primary use case?

Juniper Enterprise Routers can be used in many types of networks, such as school campuses.

What is most valuable?

The solution's main features are its security and ease of use.

What needs improvement?

The solution could improve by providing better training to allow more sales of the solution in the market.

For how long have I used the solution?

I have been using Juniper Enterprise Routers for approximately 10 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

There are good scalable options available with Juniper Enterprise Routers. We have 60% of our customers using this solution.

How are customer service and technical support?

The technical…

What is our primary use case?

Juniper Enterprise Routers can be used in many types of networks, such as school campuses.

What is most valuable?

The solution's main features are its security and ease of use.

What needs improvement?

The solution could improve by providing better training to allow more sales of the solution in the market.

For how long have I used the solution?

I have been using Juniper Enterprise Routers for approximately 10 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

There are good scalable options available with Juniper Enterprise Routers.

We have 60% of our customers using this solution.

How are customer service and technical support?

The technical support is good.

How was the initial setup?

The installation is easy and it does not take very long.

What about the implementation team?

We have certified engineers that do the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

There is a license for this solution and the price is very competitive. The cost is less expensive than some competitors, such as Cisco. There are additional costs for support licenses.

Which other solutions did I evaluate?

I have evaluated Cisco solutions.

What other advice do I have?

I would recommend this solution to others.

I rate Juniper Enterprise Routers an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Learn what your peers think about Juniper Enterprise Routers. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
543,089 professionals have used our research since 2012.
Atul Torne
Sr. Backbone Architect at NTT Global Networks Incorporated
MSP
Top 5
Highly scalable, many useful feature, and reliable

What is our primary use case?

Juniper Enterprise Routers are used for network security.

What is most valuable?

I have found the most useful features to be layered VPNs, IPsec, VPLS, and firewall filters.

What needs improvement?

The solution could improve by providing enhancements to built-in SDN or SDWAN.

For how long have I used the solution?

I have been using Juniper Enterprise Routers for approximately 20 years.

What do I think about the stability of the solution?

The solution has been stable.

What do I think about the scalability of the solution?

Juniper Enterprise Routers is a scalable solution. We have three teams, totaling approximately 300 people, that use the Juniper Enterprise Routers.

How are customer service and technical support?

The Juniper…

What is our primary use case?

Juniper Enterprise Routers are used for network security.

What is most valuable?

I have found the most useful features to be layered VPNs, IPsec, VPLS, and firewall filters.

What needs improvement?

The solution could improve by providing enhancements to built-in SDN or SDWAN.

For how long have I used the solution?

I have been using Juniper Enterprise Routers for approximately 20 years.

What do I think about the stability of the solution?

The solution has been stable.

What do I think about the scalability of the solution?

Juniper Enterprise Routers is a scalable solution.

We have three teams, totaling approximately 300 people, that use the Juniper Enterprise Routers.

How are customer service and technical support?

The Juniper technical support agents should have more technical and hardware knowledge of Juniper routers and switches. Most of the time when we have an issue is from the hardware side. The troubleshooting should be more hardware-based.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is better than other competitors, such as Cisco. We receive a lot of discounts which make the price less expensive and attractive.

Which other solutions did I evaluate?

I have evaluated other solutions, such as Cisco.

What other advice do I have?

I rate Juniper Enterprise Routers an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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JA
Technical Consultant at a tech consulting company
Reseller
Top 20
A stable solution that is easy to set up and has a good VPN capability

What is most valuable?

The most valuable feature is the VPN. The stability of Juniper is better than Cisco's.

What needs improvement?

I have some trouble understanding the Juniper technology. Better documentation to assist with implementation would be helpful.

For how long have I used the solution?

I have been working with Juniper Enterprise Routers for about one year.

What do I think about the stability of the solution?

Juniper routers are stable.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and technical support?

The Juniper technical support is okay.

Which solution did I use previously and why did I switch?

I have more experience with Cisco Enterprise Routers. The main difference between them is…

What is most valuable?

The most valuable feature is the VPN.

The stability of Juniper is better than Cisco's.

What needs improvement?

I have some trouble understanding the Juniper technology.

Better documentation to assist with implementation would be helpful.

For how long have I used the solution?

I have been working with Juniper Enterprise Routers for about one year.

What do I think about the stability of the solution?

Juniper routers are stable.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and technical support?

The Juniper technical support is okay.

Which solution did I use previously and why did I switch?

I have more experience with Cisco Enterprise Routers. The main difference between them is that Cisco has more support documentation available online. In my opinion, Juniper Routers are more stable than Cisco Routers.

How was the initial setup?

The initial setup is not complex. It will take not more than 20 minutes to deploy.

What other advice do I have?

I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller