Pawel Jenner - PeerSpot reviewer
DevOps and System Engineer at Netyard
Real User
Top 20
A decent switch that is reliable and capable of expanding
Pros and Cons
  • "It is stable."
  • "All Juniper documentation is terrible."

What is our primary use case?

I use it for my customers. 

What is most valuable?

The solution works well overall. 

It's a switch. Everything which I'm expecting from the switch is on the Juniper EX series.

It is stable.

You can scale the product.

What needs improvement?

All Juniper products that you use in internet service provider equipment. They start from flash, et cetera. If you don't stop them properly, you have some problems with flash memory.

The setup, if you don't have your own configuration, can be a bit difficult. 

All Juniper documentation is terrible. If you are familiar with Cisco documentation, you have everything you need and you have a good overall picture. In Juniper, you have a lot of text and you have to figure out what they are saying as opposed to just seeing a picture and understanding what's happening. Cisco documentation is much better than Juniper.

For how long have I used the solution?

I've been using the solution for seven years or somewhere thereabouts. 

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What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

It is scalable. You can scale with more equipment, more cards, more interfaces, et cetera. In the case of switches, you've got upwards of six so you can scale the solution for your needs.

I tend to work with medium-sized organizations. 

How are customer service and support?

The solution's support is typical. It's not quite different from others. I fid it similar to other vendors. For example, I see no difference between Cisco and Juniper.

Which solution did I use previously and why did I switch?

I'm also familiar with Cisco. I prefer Juniper's switches to Cisco. The price is good. 

How was the initial setup?

I have to stop the initial configuration, then I have to remove all defaults and start from scratch. In my opinion, it's easier to start with my own configuration rather than going through the initial set up. 

What's my experience with pricing, setup cost, and licensing?

The solution is reasonably priced if you compare it to Cisco.

The exact price depends on the model, the software you are going to implement, and the features you want. In the case of Juniper, you can use its recommended vendors, SFPs, et cetera. 

What other advice do I have?

At one point, I was a Juniper partner. I just use the solution right now. 

I'd advise potential new users to start with Junos. That's the name of the operating system for Juniper stuff. If you are familiar with this, you can do everything. However, if you are not familiar, it could be very, very difficult for you to start with Juniper.

I'd rate the solution an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PinchasAlbalya - PeerSpot reviewer
Network Engineer at Ben Gurion University
Real User
Top 20
Can rollback to previous version during configuration and pricing is less
Pros and Cons
  • "Juniper switches are smart and we have all the features that we want. You can rollback to the previous version if you make any mistake during configuration. This is not possible in Cisco."
  • "You need to make a few local configurations to work with the solution. We have faced issues with the tool's stability."

What is most valuable?

Juniper switches are smart and we have all the features that we want. You can rollback to the previous version if you make any mistake during configuration. This is not possible in Cisco. 

What needs improvement?

You need to make a few local configurations to work with the solution. We have faced issues with the tool's stability. 

For how long have I used the solution?

I have been using the solution for ten years. 

What do I think about the stability of the solution?

I would rate the solution's stability an eight out of ten. 

What do I think about the scalability of the solution?

I would rate the tool's scalability an eight out of ten. We have around 148 ports connected using the solution.

How are customer service and support?

We manage the solution ourselves and do not require any support. 

How was the initial setup?

You just need to copy and paste the template. We do not follow automatic configuration but copy it to the environment. However, the configuration commands are long compared to Cisco. It's not an issue since it is just copy and paste. You need one person to handle the product's deployment. 

What's my experience with pricing, setup cost, and licensing?

The product's pricing is less and almost half of Cisco's. 

What other advice do I have?

I would rate the tool a seven out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Juniper EX Series Ethernet Switches
March 2024
Learn what your peers think about Juniper EX Series Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,667 professionals have used our research since 2012.
it_user1259004 - PeerSpot reviewer
CEO at Enterprise Design Group
Real User
An impeccable solution that services any size business and competes with the biggest brand names
Pros and Cons
  • "One of the nicest things about Juniper switches is they work well with other vendor products. When you have to go into a situation where other vendor switches are present, you can make it work."
  • "You willuse almost every feature on every switch to some degree because the utility is valuable."
  • "There is no end to the ability to scale Juniper."
  • "This solution is impeccable."
  • "The security features for the product should be more unified for the product regardless of the product model."
  • "We need to start seeing some kind of AI to assist with some of what we really want to accomplish from a policy standpoint to achieve better efficiency."

What is our primary use case?

A lot of our deployments are hybrid cloud that we do for clients. We are personally using an on-premises installation.  

Our clients' use cases for Juniper Ethernet Switches are pretty broad as far as the industries covered. There are clients that are urgent care facilities, physician's offices, legal offices, restaurants — it really runs across the boards as far as industries. The USDA has a number of Juniper switches that we put in for them.  

What is most valuable?

When you are doing switching for anybody — it could be Motorola or Sprint or a restaurant that is relatively small and has 45 employees — it does not matter. They all have the same PCI (Payment Card Industry) compliance needs. If they are in the medical industry in urgent care — like Duke Medical System or just a freestanding office — they all still have the same HIPAA (Health Insurance Portability and Accountability Act) compliance. When we are configuring switches, we are not only looking at port density in terms of the number of devices that are hooking to it. We are also looking at the VLAN (Virtual Local Area Network) configurations and a number of other things. Whether you are dealing with multilink, VLANs, being able to specifically control certain ports, control certain applications, or whatever, you are using almost every feature to some degree on every switch because the utility is valuable.  

One of the nicest things about Juniper switches is they work well with other vendor products. When you have to go into a situation where other vendor switches are present, you can make it work.  

What needs improvement?

Whether you are a Fortune 500 company or a small operation, you might have the same requirements for security features. There are security features related to Mac addresses that are present and high-end switches that lack some of the same flexibility in the lower-end switches. We may be talking about the difference between an EX2300 and an EX5500 model switch. It is the same manufacturer. It would be nice to have more of that security relevance in every level switch, regardless of the price tag or the model. It is just like the fact that you have the VLAN capability on all of them. I think the security features should generally be more available instead of scaled up and down with the product.  

Going into the future, you will probably see more fully meshed networks that have multiple internet-facing routes. These should go in an SD-WAN on a fiber-based VLAN. You may have coax services like Spectrum or Cox Cable providing internet avenues. Or you may also have a 4G or 5G modem doing the same thing in providing additional connection avenues. In the end, I think that the switching on that type of architecture and the routing needs to get a little more intuitive.  

Obviously, you can take care of the situation with routing tables and other methods. I think we are going to need to start seeing some kind of AI to assist with some of what we really want to accomplish from a policy standpoint to achieve better efficiency.  

For how long have I used the solution?

I have been using Juniper switches for probably a little over 15 years.  

What do I think about the stability of the solution?

I love the stability of Juniper. I look for stability in this type of product. When I have to put my hands on something repeatedly because of problems — endemic or quasi failures, where the OS just kind of locks up and stops performing — I call them insanity failures. I rarely see that in Juniper or WatchGuard or any of those guys. I like that and that is why I lean toward using those products.  

What do I think about the scalability of the solution?

Is there an end to the ability to scale Juniper? If there is, I have never seen it and I would know because I do data center design. Before I did what I am doing now, I was a director of new technology for Sprint PCS. We equipped to handle a lot of routing and I do not know if there is a scalability issue in the end.  

Our clients are a mix of industries that are small, medium, or large businesses. This product can service all of them. The scalability is really very good. 

How are customer service and technical support?

You always end up using technical support here and there for something. I would give them a pretty high rating. Some of that technical support I reached out for has been in design implementation. I think once we did have a DOA (Dead On Arrival) switch. But things like that are rare and Juniper is very responsive. They are always pretty responsive. Overall it is a good company.  

I would give the technical support a nine. I do not know if there is any company that I know of whose technical support would rate as a ten-of-ten. I am saying they are a nine, but there really is nothing lacking compared to the competition.  

How was the initial setup?

The installation of Juniper switches is pretty much straightforward.  

What's my experience with pricing, setup cost, and licensing?

Juniper is less expensive than competing products and as much as 33% less than Cisco.  

What other advice do I have?

Whether you are on the lower end of the business scale with a smaller portfolio, or whether you are a Fortune 500 or 1000 company, you can not go wrong with Juniper's back-end products. It is a cost-effective solution in comparison to the competition. I do not like to have to touch switches or routers or anything of that nature unless I am doing a new configuration or a firmware upgrade. The Juniper product helps me with that by having impeccable reliability.  

Saying that this solution is impeccable could be the entirety of my review.  

I have been a network architect for a long time. At one time in my career, I thought Nortel and Juniper were on par. They were the two best-engineered equipment supplier manufacturers out there from both a cost and performance standpoint. I had never been a big Cisco fan. The number one reason behind that is the per-port cost for Cisco is 30% higher than everybody else. Number two, they have too many proprietary protocols that are not friendly with what other technicians know. That is particularly true on their routers. I found that in practice, we had to reboot the Cisco products in enterprise and Fortune 500 company levels too many times. When you had 400 and 500 sites out there and you had to rebuild the routing tables, you were screwed. We did not ever have that same problem with Nortel or Juniper.  

So I got a bad taste in my mouth from Cisco many years ago. I spend a lot of time in cybersecurity and I find the Cisco IOS is one of the most vulnerable and most often patched by comparison to other high-end vendors, like Juniper. I have very few problems with Juniper products and they are easy to configure. They do a good job and they just continue doing it for a long time.  

On a scale from one to ten (where one is the worst and ten is the best), I would rate this product as a ten overall for where they are in technology, their solid engineering, and the product. That includes the software and the hardware.  

Even the lack of a few features is not a point to knock them down to a nine because we are on a road where we are taking a trip. I do not care what the literature says, SD-WAN is still new. We are still pushing the envelope on how we want to use it and how we want to design our systems to work with it. I can not mark Juniper down for being on the cutting edge of innovation.  

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Compliance, Security & Testing Manager at a financial services firm with 11-50 employees
Real User
Easy to manage and provides a reliable core for our public-facing infrastructure
Pros and Cons
  • "The ease of management through the command line interface is very good."
  • "It would be nice to have a more available list of modules that you can get for this solution."

What is our primary use case?

We are using multiple EX4200 Virtual Chassis Stacks in an on-premises deployment.

The way we have it configured is that it is our core switch model that holds up our entire infrastructure.

What is most valuable?

The most valuable feature of this solution is reliability.

The ease of management through the command line interface is very good.

What needs improvement?

It would be nice to have a more available list of modules that you can get for this solution. One of the hardest things that I've found when I go looking for modules on those switches is actually finding a thorough list of them.

For how long have I used the solution?

We have been using this solution for between five and six years.

What do I think about the stability of the solution?

The stability of this solution is rock solid. The only time we've had an issue is when one of the redundant power supplies shorted out. I don't think that this was the fault of the solution. Rather, I think it was due to a failed power line, perhaps a spike in power.

What do I think about the scalability of the solution?

This solution is extremely scalable. We had to add a new line module and we were able to do it while it was hot, so we didn't have any downtime.

This solution makes up the core of our network, so everybody in the company relies on it. We're predominately web-facing, so it supports our public-facing infrastructure. It is difficult to estimate the number of users that it supports.

How are customer service and technical support?

We have been in touch with Professional Services. They are excellent, and they're always on time.

The responses are timely and they're very knowledgeable. If they're unsure then they will quickly consult other team members. The engineers that are dealing with it won't just sit there and try to figure it out themselves. They'll engage other members in their environment as quickly as they can. They get the issue resolved, so it's great.

Which solution did I use previously and why did I switch?

We were using a solution from Cisco previously, but we were having issues with those, which is one of the reasons that we switched to Juniper. From what I can remember, the Cisco solution was not able to get the throughput that we required. Also, we required the ability to do hot swap-overs of the devices.

One of the main things with Cisco is that any of the changes that you made were instant, whereas, with Juniper, we can actually stage the changes before we apply them. Also, for the Cisco product, it was a really, really expensive product range. 

How was the initial setup?

The initial setup of this solution is straightforward.

The deployment took one day at each of two different sites.

What about the implementation team?

I was on-site for the deployments, but we had a consultant come in and do it for us.

What's my experience with pricing, setup cost, and licensing?

The maintenance cost is approximately €2,000 ($2,200 USD) per year, including support, for our entire fleet.

Which other solutions did I evaluate?

We evaluated other options including some by Cisco and HP. 

What other advice do I have?

If you're looking at this solution from an ethernet switching point of view, we don't use any of the in-depth features. We selected this solution for its reliability and ease of management on the command line.

My advice to anybody who is implementing this solution is to plan it out in advance. Other than that, they're relatively straightforward. There are no major issues or items that I could call out as a problem. It's just a case of making sure that you plan our your deployment before you start.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
MohammedThousif Ansari - PeerSpot reviewer
Technical Lead at Tata Communications Ltd
Real User
Top 5
Flexible and scalable solution
Pros and Cons
  • "Juniper Switches' best feature is its flexibility."
  • "Jupiter Switches' configuration is a little difficult to understand."

What is most valuable?

Juniper Switches' best feature is its flexibility.

What needs improvement?

Jupiter Switches' configuration is a little difficult to understand.

For how long have I used the solution?

I've been using Juniper Switches for a year and a half.

What do I think about the stability of the solution?

Juniper Switches are stable.

What do I think about the scalability of the solution?

Juniper Switches are scalable.

How are customer service and support?

Juniper's technical support is good.

What other advice do I have?

I would give Juniper Switches a score of eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Ahmed Hawana - PeerSpot reviewer
Network and Security Engineer at IDSC
Real User
Leaderboard
Simple to set up and works well in a multi-vendor environment but is not well known in Egypt
Pros and Cons
  • "The solution is stable and scalable."
  • "The stability could be better. We find, for example, Cisco, to be more stable."

What is our primary use case?

We are using the product as edge switches. We have a core switch in one of our branches also, a Juniper switch.

What is most valuable?

There's no specific benefit like I like this or I don't like it, however, it is just allowing us to have a multi-vendor environment. We have other switches also, like boundary switches which are Brocade switches. We are currently we are using a lot of Cisco switches. About 70% of our switches are Cisco.

The solution is stable and scalable.

It's a product that is simple to set up.

What needs improvement?

Of the current engineers that are working in Egypt, most of them are familiar with Cisco and not all of them used to work on Juniper switches. That's why those switches aren't very famous in Egypt.

The stability could be better. We find, for example, Cisco, to be more stable.

For how long have I used the solution?

I've been using the solution for more than five years now.

What do I think about the stability of the solution?

The stability is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The solution offers good scalability.

It is a multi-vendor environment, so the total environment itself has about 1,000 users. They use various switches, however.

How are customer service and support?

I've never needed to contact technical support. I can't speak to how they are in terms of the level of service. 

Which solution did I use previously and why did I switch?

We also use Brocade and Cisco. While Cisco is more stable, it is more expensive as well.

How was the initial setup?

The initial setup is straightforward and doesn't take too much time. It's a pretty quick deployment. 

For deployment and maintenance, we have two people who handle everything. They handle networking, switching, and routing. 

What's my experience with pricing, setup cost, and licensing?

It is less expensive than, for example, Cisco. We pay a yearly licensing fee. 

What other advice do I have?

In our environment, we are using a different vendor approach as we don't want to depend on a single vendor.

I'd advise other companies, especially if they are an enterprise, to not deal with a single vendor.

I would rate the solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Fraud Risk Analyst at a university with 1,001-5,000 employees
Real User
Responsive technical support, easy to use interface and feature-rich
Pros and Cons
  • "In terms of performance, Juniper switches have a more user-friendly interface and more features than Cisco products."
  • "In terms of performance, Juniper switches have a more user-friendly interface and more features than Cisco products."
  • "The only issue that we have with Juniper Ethernet Switches is the firmware because it is not stable."
  • "The only issue that we have with Juniper Ethernet Switches is the firmware because it is not stable."

What is most valuable?

In terms of performance, Juniper switches have a more user-friendly interface and more features than Cisco products. However, in terms of commands, Cisco is simple to use, and the command line is easier to use.

What needs improvement?

The only issue that we have with Juniper Ethernet Switches is the firmware because it is not stable.

When the power goes out, it's possible that it has become corrupted, and we couldn't continue because the switches stopped working. As a result, Juniper products were affected. Also, the power circuits may become corrupted after five years. It is, however, stable in Cisco switches.

We think it's popular. We prefer to use Cisco CLI commands rather than Juniper CLI commands.

For how long have I used the solution?

I have been working with Juniper Ethernet Switches for ten years.

What do I think about the stability of the solution?

The product's stability after five or six years is less than that of Cisco.

What do I think about the scalability of the solution?

We have approximately 200 users in our company.

I don't choose products by name, but we develop the technical specifications, and any vendor who can meet the technical specifications will be accepted. The tender, financial, and commercial processes will begin, and we will come to an agreement on the list price.

Our developers are in another department.

How are customer service and support?

Technical support is very good.

Several times during the warranty period, we requested support. The response was very fast, they came to support us the next day. However, we did not extend the warranty after the warranty period had expired.

Which solution did I use previously and why did I switch?

We are also working with Cisco Switches. Cisco Switches are more stable in terms of hardware and firmware. rather than Juniper Switches.

We only use these switches, the EX200 and the 20. We didn't use any other products with Juniper.

How was the initial setup?

Juniper's initial setup was completed in collaboration with a partner. This happened about ten years ago.

It is sufficient for one technical person to install the switches and another to configure them.

What about the implementation team?

The partner completed the deployment in one day for about 13 switches, making it very simple.

After the configuration, the partner brought his technicians to mount the switches.

What's my experience with pricing, setup cost, and licensing?

We had a leakage in the support process and decided to end the product's life in order to purchase a new product with support. We did not renew product support as a result.

What other advice do I have?

Juniper products are very stable. I would recommend this solution to others who are interested in using it.

I would rate Juniper Ethernet Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Team Leader Solution Specialists at a tech services company with 1,001-5,000 employees
Real User
Integrates well, easy to use, helpful support
Pros and Cons
  • "The solution is easy to use and has good integration."
  • "In an upcoming release, Juniper Ethernet Switches could improve by having more microservices."

What is most valuable?

The solution is easy to use and has good integration.

What needs improvement?

In an upcoming release, Juniper Ethernet Switches could improve by having more microservices.

For how long have I used the solution?

I have been using Juniper Ethernet Switches for approximately 10 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The scalability depends on the environment. For example, if the customer is in a healthcare environment then it is more scalable than other solutions.

We have approximately 30 large customers using this solution.

How are customer service and technical support?

The technical support is very good. We can talk and have the support of the engineers who are developing the software and features.

Which solution did I use previously and why did I switch?

We use many other switches, such as Aruba, Hewlett Packard, and Extreme Networks.

How was the initial setup?

The installation is easy if you have certified engineers. You have to have some basic knowledge about the CLI of Juniper to do the installation.

What about the implementation team?

The size of the team needed for the installation depends on the environment. However, we have approximately 10 certified engineers, which can do both, the installations and support of the solution. Additionally, we have architects, junior and senior consultants, and depending on the job we have to do, we can supply different types of engineers.

What's my experience with pricing, setup cost, and licensing?

We have a partnership with Juniper and the price of the solution can be negotiated at a local or a corporate level with Juniper to meet our customer's needs.

There is a subscription payment model or you can purchase licenses on a one, two, and five-year basis. If you want decent support, the solution is not expensive.

What other advice do I have?

I would recommend Juniper Ethernet Switches to others who want a well-integrated, stable, and easy-to-use solution.

I rate Juniper Ethernet Switches a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Download our free Juniper EX Series Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
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Buyer's Guide
Download our free Juniper EX Series Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.