We just raised a $30M Series A: Read our story
EC
Pre-sales manager at RETO Industrial S.A. de. C.V.
Real User
Top 5Leaderboard
Delivers security and advanced protection services

Pros and Cons

  • "We think they have a good interface, the operating system is good, it's robust. It has plenty of great features, and the relation between the cost and benefits works for our business."

    What is our primary use case?

    Many customers of ours use Juniper firewalls — almost 30 enterprise companies in total. 

    What is most valuable?

    We have explored perimeter security; however, we have not had the chance to group all the security solutions from Juniper. In relation to perimeter firewalls, we have had a good experience. We have been working with Juniper for about 10 years now, and I think it's a good brand in the market in general. In the past, they had some issues involving integration with different products in the portfolio, but currently, I think they have solved that issue. Speaking about our experience with perimeter firewalls, we feel comfortable. We think they have a good interface, the operating system is good, it's robust. It has plenty of great features, and the relation between the cost and benefits works for our business.

    What needs improvement?

    They recently improved this solution. Currently, I feel comfortable with Juniper in general.

    What do I think about the stability of the solution?

     

    How are customer service and technical support?

    Support is good. We speak to them quite often.

    How was the initial setup?

    The initial setup was very simple.

    Which other solutions did I evaluate?

    Currently, we plan on exploring more products and solutions geared toward cloud security.

    What other advice do I have?

    Overall, on a scale from one to ten, I would give Juniper SRX a rating of nine.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    AB
    IT System Engineer at a computer software company with 201-500 employees
    Real User
    Top 5
    A stable high-performance network security solution that's easy to use

    What is our primary use case?

    We use Juniper SRX to create VPN tunnels to the data center.

    What is most valuable?

    I like that Juniper SRX is easy to use, scalable, and stable with good performance.

    What needs improvement?

    In the next release, I would like to have a better web interface. It needs to be more user-friendly. Right now, you can only access many features through the console.

    For how long have I used the solution?

    We have been using Juniper SRX for about five years.

    What do I think about the stability of the solution?

    Juniper SRX is a stable solution that performs well.

    What do I think about the scalability of the solution?

    Juniper SRX is a scalable solution.

    How are customer service and technical support?

    Technical support is brilliant, but I guess you…

    What is our primary use case?

    We use Juniper SRX to create VPN tunnels to the data center.

    What is most valuable?

    I like that Juniper SRX is easy to use, scalable, and stable with good performance.

    What needs improvement?

    In the next release, I would like to have a better web interface. It needs to be more user-friendly. Right now, you can only access many features through the console.

    For how long have I used the solution?

    We have been using Juniper SRX for about five years.

    What do I think about the stability of the solution?

    Juniper SRX is a stable solution that performs well.

    What do I think about the scalability of the solution?

    Juniper SRX is a scalable solution.

    How are customer service and technical support?

    Technical support is brilliant, but I guess you have to pay for it.

    How was the initial setup?

    The initial setup was straightforward. The time it takes to implement this solution depends on the complexity of the configuration.

    What about the implementation team?

    We implemented this solution by ourselves.

    What's my experience with pricing, setup cost, and licensing?

    In general, their price definitely couldn't be cheaper. 

    What other advice do I have?

    I would recommend this solution to potential users.

    On a scale from one to ten, I would give Juniper SRX a ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    Learn what your peers think about Juniper SRX. Get advice and tips from experienced pros sharing their opinions. Updated: October 2021.
    543,424 professionals have used our research since 2012.
    SK
    Owner & CEO at a comms service provider with 1-10 employees
    Real User
    Top 5
    Straightforward to setup, reliable, and scalable, with perfect technical support

    What is our primary use case?

    The primary use case of this solution is as a firewall and a security gateway. 

    What is most valuable?

    The most valuable feature is the support.

    What needs improvement?

    The user interface and the GUI need improvement. In the next release, I would like to see mobile support.

    For how long have I used the solution?

    I have been using Juniper SRX for ten years. We are using various versions.

    What do I think about the stability of the solution?

    It's a stable solution.

    What do I think about the scalability of the solution?

    Juniper SRX is scalable. We have 10 users in our organization.

    How are customer service and technical support?

    Technical support is perfect.

    Which solution did I use previously and why did I switch?

    We have not used…

    What is our primary use case?

    The primary use case of this solution is as a firewall and a security gateway. 

    What is most valuable?

    The most valuable feature is the support.

    What needs improvement?

    The user interface and the GUI need improvement.

    In the next release, I would like to see mobile support.

    For how long have I used the solution?

    I have been using Juniper SRX for ten years.

    We are using various versions.

    What do I think about the stability of the solution?

    It's a stable solution.

    What do I think about the scalability of the solution?

    Juniper SRX is scalable.

    We have 10 users in our organization.

    How are customer service and technical support?

    Technical support is perfect.

    Which solution did I use previously and why did I switch?

    We have not used another product previously.

    How was the initial setup?

    The initial setup is straightforward and it took three hours to deploy.

    Juniper SRX does not require a lot of maintenance.

    What about the implementation team?

    We did not implement it ourselves. We had help from technical support.

    What other advice do I have?

    We plan to continue the usage of this program in the future.

    This is a product that I can recommend to others who are planning to implement it.

    I would rate Juniper SRX a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    FK
    Head Of Network & Technical Support at a financial services firm with 501-1,000 employees
    Real User
    Top 5
    Stable with good support, but the configuration should be easier to do

    What is our primary use case?

    We are using this product as our Firewall.

    What needs improvement?

    The configuration is difficult and it should be easier.

    For how long have I used the solution?

    I have been using Juniper SRX for three years.

    What do I think about the stability of the solution?

    Juniper is stable and I haven't had any problems.

    What do I think about the scalability of the solution?

    The hardware is scalable and we have about 500 users.

    How are customer service and technical support?

    Juniper supports their products very well.

    Which solution did I use previously and why did I switch?

    I have experience with Fortinet and Sophos and I found that the installation and configuration were easier with these solutions.

    How was the initial setup?

    This product…

    What is our primary use case?

    We are using this product as our Firewall.

    What needs improvement?

    The configuration is difficult and it should be easier.

    For how long have I used the solution?

    I have been using Juniper SRX for three years.

    What do I think about the stability of the solution?

    Juniper is stable and I haven't had any problems.

    What do I think about the scalability of the solution?

    The hardware is scalable and we have about 500 users.

    How are customer service and technical support?

    Juniper supports their products very well.

    Which solution did I use previously and why did I switch?

    I have experience with Fortinet and Sophos and I found that the installation and configuration were easier with these solutions.

    How was the initial setup?

    This product is easy to install but difficult to configure. It takes perhaps three hours to deploy.

    What about the implementation team?

    I completed the deployment myself. There are three people who work on it, including two administrators and the head of Network Infrastructure.

    Which other solutions did I evaluate?

    We plan on buying an SRX370 within the next year.

    What other advice do I have?

    I would rate this solution a five out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Shrijendra Shakya
    C.T.O at Sastra Network Solution Inc. Pvt. Ltd.
    Reseller
    Top 5Leaderboard
    Generally a stable platform, and the user interface is good

    What is our primary use case?

    We are system integrators and Juniper SRX is one of the products that we deploy for our clients. We have new projects every year, and we generally use the latest version when we implement a new project.

    What is most valuable?

    What I like most about Juniper is that it is a complete configuration. The user interface is good.

    What needs improvement?

    The setup process should be improved. 

    For how long have I used the solution?

    I have been using Juniper SRX for three years.

    What do I think about the stability of the solution?

    It is generally a stable platform.

    What do I think about the scalability of the solution?

    I don't know how scalable the platform is because we have not needed to scale beyond a certain point. Our clients are…

    What is our primary use case?

    We are system integrators and Juniper SRX is one of the products that we deploy for our clients. We have new projects every year, and we generally use the latest version when we implement a new project.

    What is most valuable?

    What I like most about Juniper is that it is a complete configuration.

    The user interface is good.

    What needs improvement?

    The setup process should be improved. 

    For how long have I used the solution?

    I have been using Juniper SRX for three years.

    What do I think about the stability of the solution?

    It is generally a stable platform.

    What do I think about the scalability of the solution?

    I don't know how scalable the platform is because we have not needed to scale beyond a certain point. Our clients are enterprise-level businesses.

    How was the initial setup?

    Initially, it doesn't take too much of your time to deploy.  However, by the time it is fully configured, it is time-consuming.

    What other advice do I have?

    This is a product that I can recommend to others.

    I would rate this solution an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
    JG
    IToV Implementation Engineer at a renewables & environment company with 5,001-10,000 employees
    Real User
    Top 10
    Scalable and easy to use, but the interface could still be improved

    What is our primary use case?

    This product is our network firewall.

    What is most valuable?

    The Juniper SRX series is easy to use.

    What needs improvement?

    The interface could be more user-friendly.

    For how long have I used the solution?

    I have been using Juniper SRX for a few years.

    How are customer service and technical support?

    I have never needed to contact Juniper technical support.

    How was the initial setup?

    I have not been involved in the installation of this device.

    What's my experience with pricing, setup cost, and licensing?

    There is a licensing fee.

    What other advice do I have?

    This is a product that I can recommend to others. I would rate this solution a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises

    What is our primary use case?

    This product is our network firewall.

    What is most valuable?

    The Juniper SRX series is easy to use.

    What needs improvement?

    The interface could be more user-friendly.

    For how long have I used the solution?

    I have been using Juniper SRX for a few years.

    How are customer service and technical support?

    I have never needed to contact Juniper technical support.

    How was the initial setup?

    I have not been involved in the installation of this device.

    What's my experience with pricing, setup cost, and licensing?

    There is a licensing fee.

    What other advice do I have?

    This is a product that I can recommend to others.

    I would rate this solution a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    OS
    Linux admin at a wholesaler/distributor with 51-200 employees
    Real User
    Top 5
    A stable high-performance network security solution

    What is our primary use case?

    We use it for the firewall.

    What is most valuable?

    It's fine, and it's good. It's very stable.

    What needs improvement?

    It could be more secure.

    For how long have I used the solution?

    I have been using Juniper SRX for about five years.

    What do I think about the stability of the solution?

    Very stable. These firewalls are stable.

    Which solution did I use previously and why did I switch?

    We had Cisco, but when comparing the price, Juniper SRX was cheaper.

    What other advice do I have?

    I would recommend this solution to new users. On a scale from one to ten, I would give Juniper SRX an eight. 

    What is our primary use case?

    We use it for the firewall.

    What is most valuable?

    It's fine, and it's good. It's very stable.

    What needs improvement?

    It could be more secure.

    For how long have I used the solution?

    I have been using Juniper SRX for about five years.

    What do I think about the stability of the solution?

    Very stable. These firewalls are stable.

    Which solution did I use previously and why did I switch?

    We had Cisco, but when comparing the price, Juniper SRX was cheaper.

    What other advice do I have?

    I would recommend this solution to new users.

    On a scale from one to ten, I would give Juniper SRX an eight. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    Buyer's Guide
    Download our free Juniper SRX Report and get advice and tips from experienced pros sharing their opinions.