Kaseya VSA Competitors and Alternatives

Find out what your peers are saying about Kaseya VSA vs. LogMeIn Central and other solutions. Updated: July 2020.
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Read reviews of Kaseya VSA competitors and alternatives

Emmanuel Okojesu
Real User
Technical Analyst at FMDQ
May 26 2020

What is most valuable?

The most valuable feature is remote management. It is quite robust. The training that we received was quite good.

What needs improvement?

I am having an issue with patch deployment. With a lot of people working remotely right now, it is difficult to deploy patches because most of my clients are not on the office network. I have been looking for a way to deploy patches via the internet to selected equipment from Kaseya VSA, but it… more»

Which solution did I use previously and why did I switch?

I have experience with Microsoft System Center and there are some things that are easier to do with it.

What other advice do I have?

I have not tried automating any of the processes, although I have watched some videos and it seems to be straightforward. My advice for anybody who is considering Kaseya VSA is to run a proof of concept first so that they have a fair idea of what they're going into. Overall, I think that it is a… more»
Real User
Manager at a tech services company with 51-200 employees
May 30 2020

What is most valuable?

The most valuable feature is remote access to the machine. The patching is very efficient and we can rely on the alerts that we receive.

What needs improvement?

The GUI is not user-friendly. You have to search and dig deep into the options to find things. The overall look of the solution is dull and boring. Technical support needs to be improved because the process is too long. The reporting is not… more»

What's my experience with pricing, setup cost, and licensing?

The pricing is quite good and we are satisfied with it. It compares favorably to products like NinjaRMM and SolarWinds.

Which solution did I use previously and why did I switch?

I have used SolarWinds and it has a very friendly user interface that is self-explanatory. By comparison, Kaseya is a little bit glitchy. SolarWinds is quite costly and you have to pay a lot to get features that Kaseya is offering at a much… more»

What other advice do I have?

This is a good solution and we like the group of people at Kaseya. The product is quite affordable compared to other RMM solutions on the market and we only have a few complaints. On-call support, for example, would make for a very big… more»
Find out what your peers are saying about Kaseya VSA vs. LogMeIn Central and other solutions. Updated: July 2020.
430,376 professionals have used our research since 2012.