Kaseya VSA Pros and Cons

Kaseya VSA Pros

reviewer1350948
Manager at a tech services company with 51-200 employees
The patching is very efficient and we can rely on the alerts that we receive.
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Emmanuel Okojesu
Technical Analyst at FMDQ
The training that we received was quite good.
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Jorge Mendes
Owner at Mencar Global Consulting SL
The remote management is quite good. Also, the patch management and service desk are great features of the solution.
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Kaseya VSA Cons

reviewer1350948
Manager at a tech services company with 51-200 employees
The predefined reports are not up to the mark and you have to do a lot of customization.
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Emmanuel Okojesu
Technical Analyst at FMDQ
I have been looking for a way to deploy patches via the internet to selected equipment from Kaseya VSA, but it seems impossible.
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Jorge Mendes
Owner at Mencar Global Consulting SL
Some configurations and abilities from the system are not of use. The solution should offer webinars or some sort of training offerings to help users learn what the system can do and how it can be done.
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