Kaseya VSA Stability
The stability was as poor as could be. I would honestly wager that 20% of the time at best I could sit down for an evening for scheduled maintenance/upgrades and actually get through it. 4 out of 5 times I ended up either not bothering at all and just driving to the client location or rescheduling. Very frustrating.
AE
Allan Eisenhauer
Director Of IT / Purchasing Manager at Macomb/St. Clair Workforce Development Board
So far, we haven't encountered any problems with it not working with anything. It's been extremely stable. Except for that one data breach, we haven't even experienced any downtime. Then we were offline for a week or a week and a half with that one.
View full review »I've been using it for more than a decade. It's fairly stable.
View full review »Buyer's Guide
Kaseya VSA
March 2024
Learn what your peers think about Kaseya VSA. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,847 professionals have used our research since 2012.
The tool has been stable since it crashed a few years ago. SolarWinds and then Kaseya crashed a few years ago, after which both the product work was done in areas like patching, software updates, and everything else.
View full review »I give Kaseya VSA a C+ for stability. There's a gremlin there, and they know it. They've talked to me about it and know what it is, but they just haven't gotten it fixed.
It'll become unresponsive and get stuck on a page while the queues are running. It's SaaS, so I'm sharing the server with multiple clients, so if somebody overloads the queue, I end up waiting.
View full review »BL
Brent Lindke
Co-Owner at BizTech Plus
I would say the solution is stable. We haven't had any trouble since we deployed it.
View full review »HB
Hunter Bonner
Technology Consultant
The stability is good, there was one occasion where the site was down and we couldn't do anything, but overall I have no complaints about that.
View full review »Kaseya VSA is a stable solution, some of the end users have been using it for years.
View full review »I rate the stability of Kaseya VSA a nine out of ten.
View full review »The solution is stable.
View full review »JB
Joseph Bennett
System Administrator at a computer software company with 201-500 employees
It is very stable.
View full review »CS
reviewer1494090
Systems Engineer at a tech services company with 51-200 employees
Stability-wise, I rate the solution a seven out of ten.
After some upgrades of the solution, if our organization encounters issues or concerns with the device or the solution, Kaseya's technical support team cannot handle our issues. Kaseya's technical support, whatever issues we face, will be fixed after the upgrade in the solution, so they do not provide an immediate resolution to the issues we face.
MM
reviewer1738986
Automation Team Lead at a tech services company with 201-500 employees
I didn't have any issues specifically with the product itself. Based on what I've seen over the years, the issues are usually related to the infrastructure and the speed of the hardware. So, it wasn't the application itself; it was outside of the application.
Its performance over the years has got to an acceptable level. I don't have any complaints about its performance in 2021.
View full review »DD
Darshana Dissanayake
Information Security Consultant - Security Operations Center (CISO) at USEZER
The stability of the SaaS version is acceptable. Except for the ransomware attack, there were no major incidents. The on-prem version had a lot of performance issues, but they have fixed those issues in the current version.
View full review »SS
Sagi Venkata Subramanya Varma
Support Analyst at Solicitude It Services LLP
The solution is stable. I rate it an eight out of ten.
JD
reviewer1941243
Technical Services Manager at a tech services company with 1-10 employees
I rate Kaseya VSA's stability a seven out of ten.
View full review »EO
Emmanuel Okojesu
Technical Analyst at FMDQ
The stability of Kaseya VSA is very good. However, approximately three years ago there was an attack on the system. They have done things since then and the solution is stable.
View full review »PB
reviewer2082291
IT Manager at a tech consulting company with 11-50 employees
I rate the stability a five out of ten. We did not face any issues with the stability.
View full review »MC
reviewer1740870
Team Lead at a tech services company with 51-200 employees
We sometimes had connectivity issues and I never spoke with a Kaseya representative that could explain that. We worked from Europe; the servers were probably in the US and the customers were in the US. Sometimes it would work quickly and then snappy and everything would be great. Other times it would be kind of slowish. I would say it would be way faster or way slower than a TeamViewer connection.
View full review »EO
Emmanuel Okojesu
Technical Analyst at FMDQ
I would say that because it does the job, it is stable. I don't use it every day, but so far, I haven't had any problems.
View full review »It has been really stable. I haven't had any issues with it.
View full review »FN
reviewer1350948
Manager at a computer software company with 11-50 employees
This solution is quite stable. As it is on a public cloud, you just need a good internet connection to access all of the features. You probably need an internet speed of about five megabits to test all of the features.
View full review »CS
reviewer1494090
Systems Engineer at a tech services company with 51-200 employees
Kaseya VSA is stable.
View full review »JM
Jorge Mendes
Owner at Mencar Global Consulting SL
In general, the stability has been good.
View full review »CS
reviewer1494090
Systems Engineer at a tech services company with 51-200 employees
Sometimes patching is unreliable. I haven't encountered any other issues.
View full review »Buyer's Guide
Kaseya VSA
March 2024
Learn what your peers think about Kaseya VSA. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,847 professionals have used our research since 2012.