Kaspersky Endpoint Security Customer Service and Technical Support

Zain Rehman
Senior Security Analyst at a financial services firm with 1,001-5,000 employees
Technical support with Kaspersky is really good. The response from customer support is on time. We have a Kaspersky support license, so our response time is almost two hours. Usually, with Kaspersky customer support, we will have a solution within two hours. View full review »
Mostafa
System Administrator at Suez Canal Insurance
Customer Service: Customer service is excellent. Technical Support: I used technical support through a vendor and they were perfect. View full review »
Ritesh Chandra
Manager ICT Solution at a tech services company with 11-50 employees
The technical support is not very good. I think my mind fixes things before they get it together. I would rate the technical support as a three or four out of 10. View full review »
Learn what your peers think about Kaspersky Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: May 2020.
417,803 professionals have used our research since 2012.
Adnan Adnan
ICT Manager at a tech vendor with 501-1,000 employees
Our first point of contact for support is from our partners. We mostly deal with them. View full review »
Md. Shahriar Hussain
Information Security Analyst at a financial services firm with 1,001-5,000 employees
The local support that they have here are great, especially for on-premise. If I call them, they can reach us very quickly. The issue is that they aren't always so knowledgeable. Kaspersky didn't provide enough training for them. View full review »
SenIT298931
Senior IT Supervisor with 1-10 employees
I have never used technical support. View full review »
CollinsNyamori
Senior Manager Business Productivity, IT with 5,001-10,000 employees
We use a local partner who helps us with tech support. We are happy with the services they have provided. View full review »
Abdou Soudaki
IT Help Desk at Elsewedy Electric Algerie
I haven't had to use their technical support yet. View full review »
NicholasLim
Branch Manager with 10,001+ employees
I personally have not used tech support, but my colleagues have. There are not too many issues necessary for us to contact tech support. View full review »
Learn what your peers think about Kaspersky Endpoint Security. Get advice and tips from experienced pros sharing their opinions. Updated: May 2020.
417,803 professionals have used our research since 2012.