Director Of Technology at a consultancy with 11-50 employees
Real User
Top 20
Easy to configure and used for endpoint protection and detection response
Pros and Cons
  • "Kaspersky Endpoint Security for Business detects malware and is easy to configure."
  • "The solution's management console can be better and more granular than it is now."

What is our primary use case?

Initially, we used the solution for endpoint protection, but now we also use it for detection response.

What is most valuable?

I like the fact that the solution is automated to a large extent, and it works on its own with minimal intervention. Kaspersky Endpoint Security for Business detects malware and is easy to configure.

What needs improvement?

The solution's management console can be better and more granular than it is now. The solution could add a sandbox in which we could simulate files. The technical support team’s response time could be improved.

For how long have I used the solution?

I have been using Kaspersky Endpoint Security for Business for 12 years.

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Kaspersky Endpoint Security for Business
March 2024
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What do I think about the stability of the solution?

I rate the solution an eight out of ten for stability.

What do I think about the scalability of the solution?

I rate the solution an eight out of ten for scalability.

How are customer service and support?

The solution's technical support used to be slow, and they forced you to get paid support. With free support, you typically get a response in a day or two for your queries.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have previously used McAfee and Norton. McAfee used to be quite heavy on the system, and quite a lot of malware used to fall through it back then.

How was the initial setup?

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a nine out of ten.

What about the implementation team?

For a 2,500-user environment, it took a week to deploy the solution. Our IT team worked on the implementation of the solution.

What's my experience with pricing, setup cost, and licensing?

Kaspersky Endpoint Security for Business is an expensive solution.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.

What other advice do I have?

The solution is centrally managed. We deploy the network agent with Windows tools and then deploy the endpoint security through the network agent. The solution has effectively improved our endpoint security posture, and we've not had any ransomware issues. The solution has a negative impact on the performance of our endpoints.

We can do some investigation with the EDR component. I would recommend the solution to other users.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Rahasia Rommel - PeerSpot reviewer
Country Human Resource Manager at PT. Grobest Indomakmur
Real User
Stable, easy to setup and offers good security
Pros and Cons
  • "The product can scale if you need it to."
  • "We find that the solution uses up too much RAM and can slow down machines."

What is our primary use case?

I primarily use the solution for endpoint protection. It's for security purposes.

What is most valuable?

The solution offers a very good antivirus if we compare it with other anti-viruses such as McAfee.

It's very good at detecting malware and blocking websites. It's great for local network monitoring.

The solution is more selective when looking at suspicious items. 

The initial setup was very straightforward. 

We have found the solution to be very stable.

The product can scale if you need it to.

What needs improvement?

We find that the solution uses up too much RAM and can slow down machines. We've noticed that after it is installed the server or computer begins to slow down significantly. It would be very helpful if they could make computers work faster, or, at least, not slow them down. In Indonesia, specifically many computers here do not have high specifications which is why it's such a problem for us.

The pricing could always be even more competitive.

For how long have I used the solution?

I've been using the product for about one year now. It hasn't been too long.

What do I think about the stability of the solution?

The solution is quite stable. There are no bugs or glitches and it doesn't crash or freeze. it's very reliable, even when we update it.

What do I think about the scalability of the solution?

We have about 60 devices using the product in our office. 

The scalability capabilities are very good, as it can use in a big network. It can be used across many computers or laptops.

How are customer service and technical support?

I haven't personally been in contact with technical support, as everything goes centrally through headquarters in Hong Kong. That said, it's been quite stable so there are not many bugs and it's been very good. I don't recall having to reach out to headquarters to liaise with technical support on any issues. 

Which solution did I use previously and why did I switch?

I previously used McAfee.

How was the initial setup?

The initial setup is quite straightforward and simple. It's not difficult at all. A company shouldn't face any issues with the implementation process. We used the software for all the computers and laptops in the office and everything went fine.

What's my experience with pricing, setup cost, and licensing?

The solution can be a bit expensive.

What other advice do I have?

We're a customer and an end-user of the product.

I'm not sure which version of the solution we're using. I can't recall the last time we updated it.

I'd rate the solution at a nine out of ten.

I'd recommend Kaspersky to other companies as it's very light and very compact.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Kaspersky Endpoint Security for Business
March 2024
Learn what your peers think about Kaspersky Endpoint Security for Business. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,578 professionals have used our research since 2012.
Ajay Kuamr - PeerSpot reviewer
Network and Computer Systems Administrator at Bahwan
Real User
Top 10
If offers more features than its competitors for less money
Pros and Cons
  • "We're more familiar with Kaspersky's interface, and we find it more user-friendly. It also has more features than others, like with BitDefender and Mirco. The price is better, too."
  • "I'd like to see them improve encryption and remote management in the future. Kaspersky could also improve its scanning technology. Other solutions have adopted machine learning and deep learning, but Kaspersky still uses signature-based scanning."

What is our primary use case?

We're using Kaspersky for antivirus protection and endpoint protection.

What is most valuable?

We're more familiar with Kaspersky's interface, and we find it more user-friendly. It also has more features than others, like with BitDefender and Mirco. The price is better, too.

What needs improvement?

I'd like to see them improve encryption and remote management in the future. Kaspersky could also improve its scanning technology. Other solutions have adopted machine learning and deep learning, but Kaspersky still uses signature-based scanning. They need to take advantage of new technology to revamp their scanning. Kaspersky could add more interactive features to their interface because it has been the same for six years. 

For how long have I used the solution?

We've been using Endpoint Security for almost six years.

What do I think about the stability of the solution?

Kaspersky is stable.

What do I think about the scalability of the solution?

Kaspersky is scalable. 

How are customer service and support?

If we create a ticket today, they'll usually reply by the next morning. They have the option to get faster support, where they'll call within half an hour and collect information, but we didn't opt for that. 

How was the initial setup?

Setting up Endpoint Security is easy. 

What's my experience with pricing, setup cost, and licensing?

The price is reasonable. We evaluated some other vendors, but Kaspersky charges less and offers more.

What other advice do I have?

I rate Kaspersky Endpoint Security eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Fahrul Raji - PeerSpot reviewer
System Administrator at PT. Intikom Berlian Mustika
Real User
Top 10
An easy-to-install product that is available at a very low price
Pros and Cons
  • "The product's initial setup phase was easy."
  • "The GUI of the product is too basic, making it an area where improvements are required."

What is our primary use case?

I use the solution in my company for endpoints and for anti-malware purposes. I use the solution for the endpoints in our infrastructure, so it allows me to block USBs or any other incoming connections from unknown sources.

What is most valuable?

The tool is easy to use for me, especially if it is the on-premises version. The product is easy to install. The best thing about the solution stems from the fact that it is available at a very low price with a lot of features that can be modified to meet the users' requirements. The policies of the product are easy to use.

What needs improvement?

The product is hard to use on a cloud server. From an improvement perspective, the use of the product on a cloud server should be made better. The GUI of the product is too basic, making it an area where improvements are required.

For how long have I used the solution?

I have been using Kaspersky Endpoint Security for Business for five to six years. I don't remember the version of the solution. My company has a partnership with Kaspersky.

What do I think about the stability of the solution?

The major problem I have with the product stems from the fact that it needs more RAM space. My company has to make more RAM space.

What do I think about the scalability of the solution?

Around 2,000 people in my company use the product.

How are customer service and support?

I am very happy with the solution's technical support team.

How was the initial setup?

The product's initial setup phase was easy.

Users must install MySQL first, after which they can install Kaspersky Endpoint Security for Business, after which they can use a package installer from another client that automatically connects the tool on the server, making it an easy process.

The solution is deployed on an on-premises model.

The solution can be deployed in an hour or two.

What's my experience with pricing, setup cost, and licensing?

The product is available at a low price.

What other advice do I have?

The integration of the tool with our company's existing IT infrastructure is good and helpful.

In my company, we have choices. If I want to use a cloud-based tool for endpoint security, we use Sophos. If I want an on-premises endpoint security product, I prefer Kaspersky.

If you want cheap endpoint security, especially on an on-premises server, I highly recommend Kaspersky since it is easy to use, install, and available at a low price.

I rate the overall tool a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
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Senior Manager at Tradebulls Securities (P) Limited
Real User
A cost-effective solution that needs to improve support
Pros and Cons
  • "Kaspersky Endpoint Security for Business is a cost-effective solution."
  • "The product offers support only through mail and not on the phone."

What is most valuable?

Kaspersky Endpoint Security for Business is a cost-effective solution. 

What needs improvement?

The product offers support only through mail and not on the phone. 

For how long have I used the solution?

I have been working with the product for two years. 

What do I think about the scalability of the solution?

Kaspersky Endpoint Security for Business is stable. 

How was the initial setup?

The tool's deployment is easy. It took five years to deploy the product. 

What other advice do I have?

I rate the product a seven out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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IT manager at CBCI
Real User
It provides high visibility into security risks and automatically addresses threats
Pros and Cons
  • "Kaspersky protects our company from ransomware attacks. We have multiple sites across the country, including the principal headquarters and different towns. We can see any viruses that are in the network and take action."
  • "I've had some problems with the web interface. For example, when I was running a trace, it's difficult to find this function, but I can see it when I go on the server. So, if I want to implement the EDR functions on the web interface, it's very difficult because the command button or the link doesn't appear."

What is our primary use case?

Kaspersky Endpoint Security is used to protect from and respond to anything tentatively identified as a virus and ransomware.

How has it helped my organization?

Kaspersky protects our company from ransomware attacks. We have multiple sites across the country, including the principal headquarters and different towns. We can see any viruses that are in the network and take action.

What needs improvement?

I've had some problems with the web interface. For example, when I was running a trace, it's difficult to find this function, but I can see it when I go on the server. So, if I want to implement the EDR functions on the web interface, it's very difficult because the command button or the link doesn't appear. 

For how long have I used the solution?

I've been using Endpoint Security for about two years.

What do I think about the stability of the solution?

Kaspersky is generally stable, but I run into problems when I schedule one hour of EDR on my network. The different machines on my network slowed down, so I reduced the scheduled EDR to one or two hours per day. After that, my PC was very fast.

What do I think about the scalability of the solution?

I believe Kaspersky Endpoint Security is scalable. We currently have 600 users. We could possibly increase our usage if the number of users increases.

How are customer service and support?

Kaspersky's support is good. We haven't had any problems. When I had difficulties installing Kaspersky, support texted sent us a fix.

How was the initial setup?

Setting up Kaspersky was difficult. It took about three weeks to deploy because I have 600 PCs. I had a hard time installing the old version of Kaspersky on a PC. And there was a delay in connecting Kaspersky to the new server. We have a team of 10 IT people responsible for managing the solution.

What about the implementation team?

We had help from a reseller. The reseller helped a lot because my PC environment was old, so it was challenging to implement.

What's my experience with pricing, setup cost, and licensing?

The cost of a Kaspersky enterprise license comes out to about $18,000 annually.

What other advice do I have?

I rate Kaspersky Endpoint Security eight out of 10. My advice to new Kaspersky users is to have a good PC and a solid network infrastructure. Also, when you have any issues, it's essential to resolve them quickly. I recommend Endpoint Security because it has been good to me. It automatically responds to viruses or ransomware activities, so I don't have to do anything. My biggest lesson from using Kaspersky is realizing the importance of antivirus software on our network.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CTO at Mechkar
Real User
Reliable, straightforward to set up and has high detection rates
Pros and Cons
  • "The initial setup was extremely straightforward and very easy."
  • "The UI, user interface, could be improved."

What is our primary use case?

The solution is used for our enterprise. We primarily use the solution for security. We use it for detection purposes. 

What is most valuable?

The solution offers very high, effective, detection rates.

The solution offers a very good performance overall. It's reliable. 

The initial setup was extremely straightforward and very easy.

The stability is good.

What needs improvement?

We would always like to see even more security features. It's something the solution should continue to improve upon.

The UI, user interface, could be improved. They should update it.

For how long have I used the solution?

I've been using the solution for a while. It's been about three years at this point.

What do I think about the stability of the solution?

The stability of the solution is very good. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable. The performance has been excellent over the years. 

What do I think about the scalability of the solution?

We protect around 2,000 endpoints with this product.

We do have plans to continue to use the solution. I cannot speak to if expansion is in the works. 

How are customer service and technical support?

I've never dealt with technical support directly. I can't comment on their level of service or responsiveness, having never dealt with them directly myself.

How was the initial setup?

The initial setup was not complex or difficult for us. It was very simple and very straightforward. A company shouldn't have any issues with the solution's setup.

The deployment was quick. It only took us about three or so days.

What about the implementation team?

We handled the implementation ourselves. We did it in-house. We did not need an integrator or consultant to assist us.

Which other solutions did I evaluate?

In the past, we've looked at ESET Endpoint Security.

What other advice do I have?

We are a customer and an end-user. We don't have a business relationship with Kaspersky.

We are using the latest version of the solution at this time. I cannot speak to the exact version number.

I'd rate the solution at an eight out of ten. We've been mostly quite happy with the product and how it has performed for us.

I'd recommend the solution to other users. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Security team leader at a healthcare company with 10,001+ employees
Real User
Top 10
An antivirus solution that works even in offline mode
Pros and Cons
  • "Kaspersky Endpoint Security for Business is a strong yet lightweight tool. It allows us to control machines even when disconnected from the network. In offline mode, we can generate passwords and access the system. The policies it offers are robust."
  • "Kaspersky Endpoint Security for Business needs an easier mechanism for updates."

What is our primary use case?

We use the solution as an antivirus product. 

How has it helped my organization?

The solution is an effective protection tool with easy management. The suite has numerous features that, if purchased separately, would cost us significantly.

What is most valuable?

Kaspersky Endpoint Security for Business is a strong yet lightweight tool. It allows us to control machines even when disconnected from the network. In offline mode, we can generate passwords and access the system. The policies it offers are robust.

What needs improvement?

Kaspersky Endpoint Security for Business needs an easier mechanism for updates. 

For how long have I used the solution?

I have been working with the product for six years. 

What do I think about the stability of the solution?

Kaspersky Endpoint Security for Business is stable. 

What do I think about the scalability of the solution?

We have 9000 endpoints. 

How are customer service and support?

Kaspersky Endpoint Security for Business' support is good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The tool's deployment was straightforward with the help of Kaspersky. It takes one week to complete. 

What was our ROI?

We have seen ROI with the product. 

What's my experience with pricing, setup cost, and licensing?

Kaspersky Endpoint Security for Business' pricing is reasonable, and licensing costs are annual. 

What other advice do I have?

I rate the tool a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free Kaspersky Endpoint Security for Business Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Kaspersky Endpoint Security for Business Report and get advice and tips from experienced pros sharing their opinions.