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MK
Manager Information Security at a financial services firm with 51-200 employees
Real User
Top 20
Good endpoint protection and easy to install

Pros and Cons

  • "One of the most valuable features of this product is that it's good for endpoint protection."
  • "This product could be improved by integration with Linux. The one limitation this product has is that it's not compatible with and doesn't offer protection for Linux servers. It could also be easier to configure."

What is our primary use case?

Our primary use case is for protecting our desktops and critical servers. This solution is deployed on-premises. 

What is most valuable?

One of the most valuable features of this product is that it's good for endpoint protection. 

What needs improvement?

This product could be improved by integration with Linux. The one limitation this product has is that it's not compatible with and doesn't offer protection for Linux servers. It could also be easier to configure. 

For how long have I used the solution?

We have been using this solution for six to seven years. 

What do I think about the scalability of the solution?

Our organization has approximately 500 users of this solution. 

How are customer service and support?

We have local support that we contact in case of any issues. If local support is unable to resolve it, then we connect the issue to Kaspersky. 

Which solution did I use previously and why did I switch?

We haven't used any other solutions. We have used Kaspersky from the beginning. 

How was the initial setup?

The installation was easy, all you need to do is install it with the installer. The configuration is a bit tricky, though. You can do it yourself if you are knowledgeable in this area, but if not, you may need help from the vendor. We had a team of three or four who handled deployment, in addition to the support we received from the vendor. 

Installation time will depend on the organization since each organization will have different things to configure. It should take somewhere between half an hour to an hour to configure, but it depends on the size of the organization. 

What about the implementation team?

We implemented through an in-house team, but had vendor support. 

What's my experience with pricing, setup cost, and licensing?

We pay for licensing annually. 

Which other solutions did I evaluate?

We also evaluated Rapid7's AppSpider product, which is an application vulnerability scanning solution. We had done the POC, but we had issues with the licensing model, so we dropped it. 

What other advice do I have?

I rate Kaspersky an eight out of ten. I would 100% recommend Kaspersky to others who are considering implementation. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Udaya Sri Kariyawasam
Associate Systems Lead/Information Security Coordinator at SimCentric
Real User
Top 20
Has good heuristic analysis but it should offer the ability to change what to whitelist for a specific user

Pros and Cons

  • "Endpoint Security's most valuable feature is its heuristic analysis. This heuristic approach means that it learns from its past experiences. It is the most valuable feature they have. This contributes to dealing with ransomware, detection, and early mitigation actions."
  • "A big improvement would be allowing us to reconfigure the agents and change what to whitelist for a specific user. If the user is not happy with the configuration and is being blocked from certain sites, we should be able to reconfigure the monitoring mechanics to make it more flexible."

What is most valuable?

Endpoint Security's most valuable feature is its heuristic analysis. This heuristic approach means that it learns from its past experiences. It is the most valuable feature they have. This contributes to dealing with ransomware, detection, and early mitigation actions.

What needs improvement?

We do high profile work, meaning agent analysis. Sometimes users complain that we can't access a particular website. A big improvement would be allowing us to reconfigure the agents and change what to whitelist for a specific user. If the user is not happy with the configuration and is being blocked from certain sites, we should be able to reconfigure the monitoring mechanics to make it more flexible. In other words, we should be able to monitor what is vulnerable and critical in order to assess access to a particular website.

Additionally, it would be helpful if they could provide us with a tech report generation mechanism.

For how long have I used the solution?

I have been using Kaspersky Endpoint Security for one year.

What do I think about the stability of the solution?

We have three people in our team dedicated to ongoing security management with Kaspersky Endpoint Security.

How are customer service and technical support?

Yes, I have been in touch with support. Our issues are handled by the global support. I am satisfied with them. They are good.

How was the initial setup?

The initial setup is straightforward. It takes about two or three weeks to deploy.

What about the implementation team?

As I mentioned, we have allocated three people to manage the solution. That way, if someone in the team is unavailable another person can manage customer queries and management issues.

What other advice do I have?

Kaspersky is actually not the most perfect product in the industry. There are many other products available depending on your purposes. Defining your purpose is the most important thing when deciding what product to implement. For middle management, it might be Endpoint Security. It is the customer's call. Customers must evaluate the scope of their business needs before implementation.

One a scale of one to ten, I would rate Kaspersky Endpoint Security a seven.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Learn what your peers think about Kaspersky Endpoint Security for Business. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
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Antonio-Fernandez
Support chief at comtec s.r.l
Real User
Top 20
Powerful tool, integrates well, and responsive technical support

Pros and Cons

  • "Kaspersky Endpoint Security for Business is a very powerful tool for us. We use a lot of third-party software that integrates well with the solution."
  • "The solution could improve by providing a cloud service that synchronizes with the on-premise console which would give better connectivity in remote areas."

What is our primary use case?

We use Kaspersky Endpoint Security for Business for many purposes. We mainly use it for protection against malware. Additionally, we perform a lot of administration for users using the application, device, and web controls.

What is most valuable?

Kaspersky Endpoint Security for Business is a very powerful tool for us. We use a lot of third-party software that integrates well with the solution.

What needs improvement?

The solution could improve by providing a cloud service that synchronizes with the on-premise console which would give better connectivity in remote areas.

In a future release, there should be DLP features added.

For how long have I used the solution?

I have used Kaspersky Endpoint Security for Business within the last 12 months.

What do I think about the stability of the solution?

The solution is stable. However, sometimes when we complete a Windows automatic update we receive the Windows blue screen error prompt. The majority of the time it was because the equipment has updated and the update was not the best one.

What do I think about the scalability of the solution?

The solution has been scalable, we have a lot of different servers.

How are customer service and support?

The technical support is good. We had some difficult problems that were new that took the support some additional time to find a solution. For minor problems, they have been very responsive with their support.

Which solution did I use previously and why did I switch?

We use many network protection solutions, such as McAfee.

How was the initial setup?

The installation is easy, it can be done with a few clicks of the mouse to install the administration, and from the administrator, you can deploy the solution to the users.

What's my experience with pricing, setup cost, and licensing?

The solution requires a license and there are different license packages depending on the number of users you need.

What other advice do I have?

I would advise others before implementing this solution to have an organized network. It makes the process a lot easier.

I rate Kaspersky Endpoint Security for Business a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Olusegun-Ajayi
IT Administrator at WSTC Financial Services Limited
Real User
Top 20
Easy to install, good technical support, and the notifications work well

Pros and Cons

  • "The security is very good, compared to some other products."
  • "I would like to see enhancements made with respect to the administration."

What is our primary use case?

We use this as part of our security solution.

What is most valuable?

I like the patching and the way the ports are used.

The security is very good, compared to some other products.

The notifications are good.

What needs improvement?

I would like to see enhancements made with respect to the administration. We have found that when we push the installation from the server to the rest of the clients, some systems pick it up automatically and continuously maintain them, whereas other systems do not. In these cases, we have to manually install, and moreover, we still cannot manage them from the administration end. If this break in the link between the administration and the clients can be fixed then it would be better.

For how long have I used the solution?

I have been using Kaspersky Endpoint Security for a few years.

What do I think about the stability of the solution?

Kaspersky is relatively stable, although I have experienced one problem. I had noticed at one point that the icon was grey and did not show any colors. I then checked the protection features and only one out of ten was active, which should not have been the case. At that point, we uninstalled and reinstalled the software, and it fixed it.

What do I think about the scalability of the solution?

It is easy to scale the platform. We have licenses for two servers at the moment.

How are customer service and technical support?

The technical support from Kaspersky is good.

Which solution did I use previously and why did I switch?

The company started with Kaspersky and has stayed with it since then.

How was the initial setup?

The initial setup is easy and it can be deployed in a few minutes.

What other advice do I have?

In general, this is a good product and I recommend it. My only complaint with it has to do with the administration problems.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
MZ
Deputy Manager of Cybersecurity Projects at a financial services firm with 1,001-5,000 employees
Real User
Provides great endpoint protection and granularity around what I want to configure

Pros and Cons

  • "Ability to specify the level of protection on devices,"
  • "The process for upgrades is very slow."

What is our primary use case?

I use this solution for my personal machines; my laptop, MacBook, as well as the devices of other family members. I buy about five to seven licenses every couple of years and I mainly use them to protect my end points. In my work, I'm the chief of Information Security and a customer of Kaspersky. 

What is most valuable?

I like that this solution is pretty easy to use and also that it gives me some kind of granularity about the things I want to configure. I can also specify the level of protection I want for the devices, especially for MacBook and Windows devices.

What needs improvement?

I think improvements could be made around the upgrade. The process for upgrades is very slow. It usually takes about five to 10 minutes to work with the database of the solution. 

As a cyber security professional, I would love to see more analytic capability in this solution. The ones I do see in solutions such as CrowdStrike or other commercial products, would also be better in more detail. 

For how long have I used the solution?

I've been using this solution for about six years. 

What do I think about the stability of the solution?

This is now a very stable solution, they have made a lot of improvements in the last years. Prior to that, I installed the solution many years ago and it crashed the computers.

What do I think about the scalability of the solution?

I think the scalability is fine. We have five to seven users at home. 

How are customer service and technical support?

I think I've used technical support two or three times. They've been good. 

How was the initial setup?

The initial setup is very straightforward - slow but straightforward. Deployment takes about an hour per device. 

What other advice do I have?

I would definitely recommend this solution. 

I would rate this solution a 10 out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
MF
Manager Tech. & Support (Information Technology) at a tech services company with 51-200 employees
Real User
Top 5
A scalable security solution that can be used across platforms, but it could be more secure

Pros and Cons

  • "I like that we can use it across all the platforms like PC, Mac, Linux, iOS, and all systems for protection. I also like that we can use it for different cloud sessions and different unified systems. It's available on all the vulnerability assessments including, web filtering, email filtering, test protection, anomaly control, and management. There are more than enough benefits available on Kaspersky."
  • "It would be better if it were more secure and stable. I would also like to see more powerful features in the next release."

What is our primary use case?

We use Kaspersky Endpoint Security for email filtering, web browsing, web filtering, and USB filtering.

What is most valuable?

I like that we can use it across all the platforms like PC, Mac, Linux, iOS, and all systems for protection. I also like that we can use it for different cloud sessions and different unified systems. 

It's available on all the vulnerability assessments including, web filtering, email filtering, test protection, anomaly control, and management. There are more than enough benefits available on Kaspersky.

What needs improvement?

It would be better if it were more secure and stable. I would also like to see more powerful features in the next release.

For how long have I used the solution?

We have been using this product for the last two years.

What do I think about the stability of the solution?

Kaspersky Endpoint Security is a stable solution.

What do I think about the scalability of the solution?

Kaspersky Endpoint Security is a scalable solution. We currently have 35 users using this solution.

How are customer service and technical support?

Technical support is available, and they support all the options.

Which solution did I use previously and why did I switch?

We used different solutions like BullGuard Antivirus and Avira Antivirus before using Kaspersky Endpoint Security.

How was the initial setup?

The initial setup and installation is straightforward and didn't take too much time. It's a one-time activity that you can do on all the PCs, all the systems, and the servers. A single technical person can deploy, maintain, and take care of all the other activities. 

What's my experience with pricing, setup cost, and licensing?

We pay a yearly annual subscription for this product.

What other advice do I have?

I will definitely recommend this product to potential users.

On a scale from one to ten, I would give Kaspersky Endpoint Security a seven.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Mazen Kassem
Senior Digital Services Engineer at a pharma/biotech company with 1,001-5,000 employees
Real User
Top 5
Scalable, user-friendly, and reliable

What is our primary use case?

The solution is primarily used to protect my personal information. I use it for security purposes. 

What is most valuable?

The solution has been very easy to use. It's a user-friendly solution. The product is very stable. The scalability of the product is good.

What needs improvement?

It would be ideal with the solution offered more documentation.

For how long have I used the solution?

I've used the solution for about two or three years at this point. I'm unsure of the exact amount of time. 

What do I think about the stability of the solution?

The solution is stable and the performance is good. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution…

What is our primary use case?

The solution is primarily used to protect my personal information. I use it for security purposes. 

What is most valuable?

The solution has been very easy to use. It's a user-friendly solution.

The product is very stable.

The scalability of the product is good.

What needs improvement?

It would be ideal with the solution offered more documentation.

For how long have I used the solution?

I've used the solution for about two or three years at this point. I'm unsure of the exact amount of time. 

What do I think about the stability of the solution?

The solution is stable and the performance is good. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is scalable. If a company needs to expand it, it can do so.

That said, I only use it for personal use, and therefore haven't really attempted to scale it. 

How are customer service and technical support?

I've never had to reach out to technical support. I haven't had any issues. Therefore, I cannot speak to how helpful or responsive their team is if you do run into problems. 

How was the initial setup?

The installation is very straightforward and simple. It's not overly difficult to set up. A user shouldn't have any issues with the process. 

While I cannot speak to the exact amount of time it took to set up, I recall it being a rather fast process. 

What other advice do I have?

I have the solution deployed to my laptop. I only use it for personal purposes, not for business usage.

I'd rate the solution at a nine out of ten. I've been pretty happy with its capabilities. 

I would recommend the solution to other users and organizations.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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BK
Director at esupport Solutions Pvt ltd
Real User
Top 20
Provides optimal spyware protection; easy to deploy, easy to use with a good detection rate

Pros and Cons

  • "Easy to deploy, easy to use, and has a good detection rate."
  • "They're restricted to endpoint protection for now, I'd like to see some additional products."

What is our primary use case?

Our primary use case is protection against spyware. We are partners with Kaspersky. 

What is most valuable?

The solution is easy to deploy, easy to use, and has a good detection rate. For the SMB segment, it's an optimal solution that is pocket-friendly, and easy to manage. They have a new training portal which is good. 

What needs improvement?

There were some issues with reporting which seem to have been resolved. I'd like to see them go to the next level by adding more products because they're restricted to endpoint protection for now.  

For how long have I used the solution?

I've been using this solution for one year. I'm a company director. 

What do I think about the stability of the solution?

This solution is stable. 

What do I think about the scalability of the solution?

To date, we've deployed to around 2,000 users without any issues - I can't comment on numbers above that.

How are customer service and support?

I haven't needed to contact technical support. 

What's my experience with pricing, setup cost, and licensing?

Kaspersky pricing is reasonable. If you compare it to other top brands such as Symantec and McAfee, Kaspersky costs 30-40% less.

Which other solutions did I evaluate?

I have also worked with Checkpoint Harmony which is good if you're in the enterprise segment. It gives a complete overview of what is happening in your organization, providing detailed information.

What other advice do I have?

I recommend this solution and think that Kaspersky Antivirus is the best antivirus for SMBs. No doubt about it. That said, I do think the quality of service and ease of use is relatively comparable with any of the other top brands. 

I rate this product 10 out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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