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KN
Service Delivery Engineer - Network Security Lead at a tech services company with 51-200 employees
Reseller
Top 5Leaderboard
Provides good visibility of the endpoint; cloud management was somewhat difficult

What is our primary use case?

The primary use case was for endpoint security. 

What is most valuable?

As much as the solution is an endpoint product, it provided good security. When you logged in, you could actually see all the things that were happening on your endpoint and that was a benefit. 

What needs improvement?

 I had issues with the cloud management of this solution. 

For how long have I used the solution?

I used this solution for about a year and recently switched to a different solution. 

What do I think about the stability of the solution?

The solution was stable but it crashed the application sometimes. As much as it's an endpoint security, I think it should be intelligent enough to know which applications are secure and which are not. 

Which solution did

What is our primary use case?

The primary use case was for endpoint security. 

What is most valuable?

As much as the solution is an endpoint product, it provided good security. When you logged in, you could actually see all the things that were happening on your endpoint and that was a benefit. 

What needs improvement?

 I had issues with the cloud management of this solution. 

For how long have I used the solution?

I used this solution for about a year and recently switched to a different solution. 

What do I think about the stability of the solution?

The solution was stable but it crashed the application sometimes. As much as it's an endpoint security, I think it should be intelligent enough to know which applications are secure and which are not. 

Which solution did I use previously and why did I switch?

We were using this solution but we recently switched to Sophos. 

How was the initial setup?

The initial setup is quite straightforward. It took a few minutes, but the solution is complex to manage because as much as it was cloud-based, the machines in our environment meant that when you wanted to uninstall or remove an appliance from the portal, it was a bit hectic. The portal would say it's been removed but your machine didn't agree with that. We had about 50 users of the product and one engineer dealing with maintenance. 

What other advice do I have?

I think the solution is suitable for a mid-size organization but not for enterprise size companies that need endpoint security.

I rate Kaspersky a seven out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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CN
IT Manager at a construction company with 1-10 employees
Real User
Top 10
Effective protection, reliable, and updates daily

Pros and Cons

  • "I like the security that this solution provides."
  • "We would like to see improved performance and faster deployment in the next release."

What is most valuable?

I like the security that this solution provides. It not only protects against the outside world, but it also protects against careless users. We do have users who make careless mistakes in the operation, but the system protects them from their attacks, and we can easily identify and follow up on the problem.

What needs improvement?

The performance could be better.

We would like to see improved performance and faster deployment in the next release.

For how long have I used the solution?

I have been using Kaspersky Endpoint Security for Business for ten years.

It's a server-based application.

We are using the latest version. We update it daily.

What do I think about the stability of the solution?

Kaspersky Endpoint Security for Business is reliable, but it can be resource-intensive at times.

What do I think about the scalability of the solution?

We have approximately 130 users in our organization.

How are customer service and support?

We used technical support about once a year on average.

How was the initial setup?

There are some issues with the configuration, but it is still very good, and the impact on general use operations is minimal.

The installation is a little complicated and can take a long time, and it requires a policy for our internal control.

The installation requires an experienced user.

We have two mechanical team members to maintain this solution.

What other advice do I have?

I would recommend this solution to others.

I would rate Kaspersky Endpoint Security for Business a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Learn what your peers think about Kaspersky Endpoint Security for Business. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
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KS
IT Consultant at a marketing services firm with 11-50 employees
Consultant
Top 5
Easy to use, helpful technical support, and the setup is straightforward

What is our primary use case?

We primarily use Kaspersky as our antivirus solution. It covers endpoint protection and endpoint compliance, as well.

What is most valuable?

This product is easy to use.

What needs improvement?

It slows down the system sometimes, and it has the occasional false positive where it deems something a virus when it isn't. That said, it's not bad.

For how long have I used the solution?

We have been using Kaspersky Endpoint Security for the past 12 months.

What do I think about the stability of the solution?

I have not seen any bugs or glitches in the time that I have used it.

How are customer service and technical support?

When I need help, I contact them. Technical support has always been helpful and we have had no issues with them at all. …

What is our primary use case?

We primarily use Kaspersky as our antivirus solution. It covers endpoint protection and endpoint compliance, as well.

What is most valuable?

This product is easy to use.

What needs improvement?

It slows down the system sometimes, and it has the occasional false positive where it deems something a virus when it isn't. That said, it's not bad.

For how long have I used the solution?

We have been using Kaspersky Endpoint Security for the past 12 months.

What do I think about the stability of the solution?

I have not seen any bugs or glitches in the time that I have used it.

How are customer service and technical support?

When I need help, I contact them. Technical support has always been helpful and we have had no issues with them at all.

Which solution did I use previously and why did I switch?

We are a solution provider, and most of our clients use Symantec as their antivirus solution.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

Our in-house team deployed it and didn't require any help.

What's my experience with pricing, setup cost, and licensing?

Kaspersky is priced well. I would say that the prices are relatively cheap.

What other advice do I have?

This is a product that we like, and use it as-is. We wouldn't want to change anything on it.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
OB
SAP Director at a tech services company with 501-1,000 employees
Real User
Top 5
The performance could be better, but the functionality is good

What is our primary use case?

We use this solution for the antivirus to secure our PCs and server rooms.

What is most valuable?

As far as it functions, it works fine.  From a technical standpoint, they are good and it's functional, but improvements are needed.

What needs improvement?

It's very heavy and it affects the computer's performance.  We need better performance. A lightweight solution without affecting the performance of the computer would be better.

For how long have I used the solution?

I have been using Kaspersky Endpoint Security for 14 years.

What do I think about the stability of the solution?

I don't have any issues with the stability of Kaspersky Endpoint Security.

What do I think about the scalability of the solution?

This is a scalable solution.…

What is our primary use case?

We use this solution for the antivirus to secure our PCs and server rooms.

What is most valuable?

As far as it functions, it works fine. 

From a technical standpoint, they are good and it's functional, but improvements are needed.

What needs improvement?

It's very heavy and it affects the computer's performance. 

We need better performance. A lightweight solution without affecting the performance of the computer would be better.

For how long have I used the solution?

I have been using Kaspersky Endpoint Security for 14 years.

What do I think about the stability of the solution?

I don't have any issues with the stability of Kaspersky Endpoint Security.

What do I think about the scalability of the solution?

This is a scalable solution. We have approximately 200 users in our organization.

We have plans to increase our usage.

How are customer service and technical support?

Technical support is okay. I don't have any issues with them.

How was the initial setup?

I was not involved in the installation but seems to be straightforward.

We have three people to manage this solution for our organization. The team is made up of two engineers and one manager.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid annually.

What other advice do I have?

I would recommend this solution but the performance needs to be improved.

I would rate this solution a four out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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ZK
Senior Manager at RQ Net MSC Sdn Bhd
Real User
Top 20
Good dashboards, easy to manage, and responsive support, but DLP features need to be added

What is our primary use case?

We have about 300 nodes that are being controlled by five or six servers. Kaspersky is providing antivirus protection at the endpoints.

What is most valuable?

Using dashboards, it is very easy to manage.

What needs improvement?

Kaspersky is lacking in features for DLP and protection against ransomware. I would like to see the inclusion of support for device management and device control.

For how long have I used the solution?

We have been using Kaspersky for the past 14 years.

What do I think about the stability of the solution?

We have not experienced any bugs or glitches in the software.

What do I think about the scalability of the solution?

We have not had issues with scalability.

How are customer service and technical support?

We…

What is our primary use case?

We have about 300 nodes that are being controlled by five or six servers. Kaspersky is providing antivirus protection at the endpoints.

What is most valuable?

Using dashboards, it is very easy to manage.

What needs improvement?

Kaspersky is lacking in features for DLP and protection against ransomware.

I would like to see the inclusion of support for device management and device control.

For how long have I used the solution?

We have been using Kaspersky for the past 14 years.

What do I think about the stability of the solution?

We have not experienced any bugs or glitches in the software.

What do I think about the scalability of the solution?

We have not had issues with scalability.

How are customer service and technical support?

We have been in contact with technical support and they are responsive.

How was the initial setup?

The deployment is not difficult and we have experienced no major issues. It takes a couple of hours to deploy. One person is sufficient for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

For 300 nodes, we pay about 15,000 Malaysian Ringgit ($3,500 USD).

What other advice do I have?

This is a good solution and I recommend it, although if they could provide more features like deep security, DLP, and device management, then it would be much better. 

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Mesut KARACA
Responsible for information processing at a manufacturing company with 1,001-5,000 employees
Real User
Top 5
Provides stable protection for all our systems, file servers and domain controllers

What is our primary use case?

We may be using version 13 or 14, although I can't say for certain.  The solution provides protection for all our systems, file servers, endpoints and domain controllers.

What needs improvement?

We are dissatisfied with certain functions, such as those for application updates, which are not usable and don't work.  The application updates and drive encryption are lacking. The former cannot be used or monitored. We would like to be able to use our domain controller for management purposes.  The solution could also be more secure. 

For how long have I used the solution?

We have been using Kaspersky Endpoint Security for three years.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the

What is our primary use case?

We may be using version 13 or 14, although I can't say for certain. 

The solution provides protection for all our systems, file servers, endpoints and domain controllers.

What needs improvement?

We are dissatisfied with certain functions, such as those for application updates, which are not usable and don't work. 

The application updates and drive encryption are lacking. The former cannot be used or monitored. We would like to be able to use our domain controller for management purposes. 

The solution could also be more secure. 

For how long have I used the solution?

We have been using Kaspersky Endpoint Security for three years.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is not easy to scale.  

How are customer service and technical support?

I have not had occasion to make use of technical support. 

How was the initial setup?

The initial setup was easy.

It was over within a day. 

What about the implementation team?

A friend of mine handled the installation.

Our technical team for our deployment and maintenance needs consists of nine people, one manager, three administrators and the rest are employees. 

What other advice do I have?

There are approximately 300 users in our organization making use of the solution. 

I rate Kaspersky Endpoint Security as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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DB
MIS Specialist at a agriculture with 201-500 employees
Real User
Top 5
Simple installation, responsive support, and secure but I'd like a better integration with Windows

What is our primary use case?

We use Kaspersky Endpoint Security for Business for protecting our information.

What is most valuable?

The solution is secure.

What needs improvement?

There are times when Microsoft Windows's antivirus called Defender interferes with the functionality of Kaspersky Endpoint Security for Business. There should be better integration with Windows.

For how long have I used the solution?

I have been using Kaspersky Endpoint Security for Business for approximately six years.

What do I think about the stability of the solution?

We are having some stability issues but we have been using the solution for a long time and we have not had any issues until now. Once this issue is fixed we expect it to work well in the future.

What do I think about

What is our primary use case?

We use Kaspersky Endpoint Security for Business for protecting our information.

What is most valuable?

The solution is secure.

What needs improvement?

There are times when Microsoft Windows's antivirus called Defender interferes with the functionality of Kaspersky Endpoint Security for Business. There should be better integration with Windows.

For how long have I used the solution?

I have been using Kaspersky Endpoint Security for Business for approximately six years.

What do I think about the stability of the solution?

We are having some stability issues but we have been using the solution for a long time and we have not had any issues until now. Once this issue is fixed we expect it to work well in the future.

What do I think about the scalability of the solution?

We have approximately 90 people using the solution in my organization.

How are customer service and support?

We have had some issues with the solution and we have contacted support and they have resolved them.

How was the initial setup?

The installation takes half an hour to complete.

What about the implementation team?

I did the implementation of the solution and we have five engineers that handle the maintenance.

What's my experience with pricing, setup cost, and licensing?

There is an annual license required to use Kaspersky Endpoint Security for Business.

What other advice do I have?

I would recommend this solution to others.

I rate Kaspersky Endpoint Security for Business a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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MOUSAM KHATRI
Information Security Lead at a manufacturing company with 10,001+ employees
Real User
Effective fast scanning, scales well, but lacking new features

Pros and Cons

  • "One of the main features of this solution is the fast scanning capabilities."
  • "I would like to see better-enhanced features, such as protection against ransomware and different types of malicious malware."

What is our primary use case?

We are using this solution for endpoint protection against intrusions, such as viruses.

What is most valuable?

One of the main features of this solution is the fast scanning capabilities.

What needs improvement?

I would like to see better-enhanced features, such as protection against ransomware and different types of malicious malware.

In an upcoming release, I would like to see DLP, encryption, and a VPN feature. There are a lot of other solutions coming out which claim they have all these features together.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

I have found the solution to be stable.

What do I think about the scalability of the solution?

We have over 3,000 users using the solution in my organization and the solution is scalable.

How are customer service and technical support?

The technical support has been great. When we log a ticket we receive a solution shortly after.

Which solution did I use previously and why did I switch?

We were previously using Symantec.

How was the initial setup?

The setup was easy and not challenging.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is reasonable. It is less costly compared to competitors.

What other advice do I have?

I rate Kaspersky Endpoint Security a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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