Keeper Room for Improvement

Serge OliverDjomo Moungoue
Software Engineering Specialist and Remote Customer Service at jtel GmbH
The organization of items needs improvement. For example, when I log onto the cloud version as well, everything is shown on my folder. It is hard to differentiate between files and documents in my list of items I have stored inside. For example, one day I wanted to connect a customer system via VPN. Everything was in a folder in Keeper, but it was shown on the folder of just one file. And when I selected it the content wasn't shown directly and I thought I couldn't find what I was looking for but it was inside this folder. It was selected but I didn't pick up on it and I thought it was just a file. We put it with the files inside. I thought the information the customer sent to me was not enough to connect to the system without a problem. I asked for help from my colleague and he just clicked on it and everything was open and everything I was looking for was there. View full review »
Paula Byrd
IRS Registered e-File Provider / Tax Preparer & Consultant at Paula Byrd Tax Services
* I would like the ability to change the theme colors to anything I choose and not be limited to preset themes. * Adding other preformatted fields that can be added to a record. * Having a client record or main folder that has other field types available (i.e. contact information, etc.) View full review »
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