The password rotation feature could be improved.

Room for improvement in my eyes would be being able to share my credit cards and other types of information. The only thing they really share is passwords, and you can only do it with one password at a time. When you're trying to share it out or trying to remove it from being shared, you can't do multiple selections.

Keeper does not provide password management for mobile apps. 

The stability of the solution can be improved because sometimes the solution does not work.

• I would like the ability to change the theme colors to anything I choose and not be limited to preset themes.
• Adding other preformatted fields that can be added to a record.
• Having a client record or main folder that has other field types available (i.e. contact information, etc.)

The technical support for this solution could be faster support and improved if they had a better understanding of my questions.

The organization of items needs improvement. For example, when I log onto the cloud version as well, everything is shown on my folder. It is hard to differentiate between files and documents in my list of items I have stored inside.

For example, one day I wanted to connect a customer system via VPN. Everything was in a folder in Keeper, but it was shown on the folder of just one file. And when I selected it the content wasn't shown directly and I thought I couldn't find what I was looking for but it was inside this folder. It was selected but I didn't pick up on it and I thought it was just a file. We put it with the files inside.

I thought the information the customer sent to me was not enough to connect to the system without a problem. I asked for help from my colleague and he just clicked on it and everything was open and everything I was looking for was there.

At this point they have completed my list of enhancement requests and I don't have any requests for future versions. Password Policy Compliance is the single biggest area of improvement since we introduced Keeper Enterprise to our employees.

The biggest request we had was regarding the ability to see each user and how many of their passwords complied with Strong, Medium, and Weak standards. They also added some additional info that I find very useful. Here's what it looks like:

I am pretty pleased with the product as is.

There is not much more I would add other than perhaps a category for personal documents or photos of ID cards. I would not want to take away from the functionality of it as it exists today. 

I don't have recommendations for improvements. It works for me.

Keeper works like a champ as a password manager. Other than that, I cannot provide feedback on improvements.

I have not encountered any problems or areas that need improvement at this time.

I am very satisfied with the current features. They could possibly add a pre-designed contact feature that would work similar to a cell phone contact feature. The information that I need along with the web address and the passwords is often the phone and ext., account number, company codes, etc. There could also be a place to organize critical information like attorney, doctor, CPA, etc. I think this because I see a tremendous advantage to giving my password and sign in to a family member.

An interesting advantage I saw to this product is that if I were no longer here all those passwords are there in one place for my family to find as well as myself. Pre-designed fields would be helpful in organizing critical information. And I like that information in a vault. It would be handy if I had the other there too. All that said there are ways to creatively make this happen with the storage space and adding fields.

-Ability to store 'files' from IOS & Android devices. You can store pics from these devices currently. Most file formats can be uploaded from PC's/Macs

-Not an area for improvement per se, but to continue being on top of the latest security available and any vulnerabilities that may arise.

• Ability to set up password profiles that can predefine custom fields and password complexity.

I would love it if you didn't have to re-authenticate when you start up a new browser.

If you purchase the premium, then after the subscription expires, you cannot edit your passwords any longer, even if you could before you purchased the paid subscription.

Its aesthetic needs improvement. 

Export functionality.

I don't really think the Vault is much use to me. It is included in my package that I pay for - but I never use it. I find services like Dropbox much more useful as it has the automatic sync. I think Keeper is most useful for its primary function - password management - which it does excellently and this shouldn't take away from that.

• API possible needs improvement. Although, this feature is for enterprises which need more then the usual usage. 
• It would be nice to see this great tool integrate with other tools out there.  

I think Keeper is a good product; we also sold it to our customers; however, there were some political issues between account managers over there.

Possible offline access to passwords. Therefore, when internet access is unavailable, I can still access my vault.

Maybe a sort of category organizer to help with organizing passwords for different things, such as banking, medical, shopping, and school.

I would like to see a way to store files and photos in the next update. If it already does this, I have yet to explore it.

Lower the price.

Being able to import from other password managers directly.

Needs to provide an API to be integrated with the information systems and offer secure file hosting service with sharing and editing capabilities.

The user experience and the mobile app could be improved.

Rearranging folders via drag/drop functionality would be very helpful.

Search functions are sometimes weird.

1. Customer service

2. UI/UX 

3. KeeperFill on iOS

4. More exporting choice (e.g., PDF with password, etc.)