Kemp LoadMaster Room for Improvement

reviewer1365102
IT Manager at a transportation company with 201-500 employees
The product is really good as-is out of the box. If there is one thing I would change is to have the license file not be coupled with the MAC address of the device. This is actually not really useful in a virtual environment where if you have a single VM with KEMP LoadMaster and you have not set up static MAC Address, if you, for example, recreate the VM and just load the disk file on a new VM it will get new MAC address and the NLB will not work as it will not see a proper license. You need to call their support, explain what the issue is, and then they will generate a new license that you can apply. If this is a production environment and you just had an outage and quickly required the VM then you are extending the outage by the time it will take to get their support to help with the new license. View full review »
MohamadBadran
Senior Systems Engineer at a real estate/law firm with 501-1,000 employees
We would like to see them improve the security by putting a well trusted and very efficient WAF inside the appliance. They currently use an open-source solution for this, but it would be great to include a more secure one because it would be a complete solution in terms of load balancing and security. We are currently researching WAF solutions to implement for our perimeter, so it is on the radar for our model. The GUI is rather technical and complex, so it could be improved by making it simpler and more user-friendly. This is a very powerful solution that gives you an edge, but some of the features are hard to understand. For example, the configuration values are difficult. The templates help in this regard. Each value is explained in the documentation, but it still needs to be simpler. I would like to see Active Directory integration for authentication of the admin role, so the usernames are not on the local appliance. View full review »
reviewer1373811
Consultant at DXC
Overall, the Kemp LoadMaster has been an all-rounder great product and stable. The free trial and virtual edition make it a breeze for any potential customer to give it a spin before actually deciding to put it on the infrastructure or even talk to the CFO. Kemp could create a more structured lab oriented training program as part of its certification bundled with an online cloud lab that makes it easy for a client to learn and try out the Kemp LoadMaster immediately. The sales team would also benefit from this cloud lab service. View full review »
Learn what your peers think about Kemp LoadMaster. Get advice and tips from experienced pros sharing their opinions. Updated: June 2020.
430,988 professionals have used our research since 2012.
reviewer1374081
Senior Consultant at a tech services company with 11-50 employees
I would like to give some advice on security improvement: * First, is the password complexity's restriction. For example, there should be a password restriction policy on the password that only can be made up of a minimum of 12 alphanumeric characters with upper & lower cases. * Second, is the password age restriction. For example, the password should be changed at least every 90 days. * Third, the password history restriction needs improvement. For example, the password policy will restrict the user to always use a unique password combination. The password should not be reused for a minimum of three generations of passwords. * Last but not the least, the default administrator account should be able to rename. This is to prevent a hacker to use brute force attack on the known default administrator ID. View full review »
reviewer1261467
Network Administrator at a transportation company with 10,001+ employees
It should be more customizable and perhaps more like NetScaler in that regard. Although Kemp is very user-friendly, it lacks a more custom configuration. I would like to see this solution more customizable in the next release. View full review »
reviewer1373817
Technical Team Leader - Networks at CANCOM
Kemp could allow configuration export as a text file which could then be edited. View full review »
Learn what your peers think about Kemp LoadMaster. Get advice and tips from experienced pros sharing their opinions. Updated: June 2020.
430,988 professionals have used our research since 2012.