Owner at LOTUSCONCEPT
Real User
Enables the ability to remotely control systems to be installed in multiple areas
Pros and Cons
  • "Technical support is good. They respond right away."
  • "I would like to see them develop a bit more flexibility creating VLANs."

What is our primary use case?

Our primary use case of this solution is for general network security and VLANs. It's in use 24/7, all the time. 

How has it helped my organization?

This solution has improved my organization because we can access remotely. With Kerio Control, we can remotely control systems to be installed in multiple areas. The remote connection is valuable for us.

What is most valuable?

The firewall feature is the most valuable.

What needs improvement?

I would like to see them develop a bit more flexibility creating VLANs.

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For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's a real good product. This version has many features for creating VLANs and also for traffic rules, firewall rules, etc.

What do I think about the scalability of the solution?

Scalability is more than enough. There are over 50 users. Ten of them are management on the business side and about 20 or 30 are part of the crews.

How are customer service and support?

Technical support is good. They respond right away. 

How was the initial setup?

The initial setup is a bit complex, but it was fine for our IT department. Deployment took around one month and it only required one person. One person works on it, and it takes him about two or three weeks. Maintenance requires two people.

What about the implementation team?

We did use an integrator. We have an IT manager.

What's my experience with pricing, setup cost, and licensing?

Pricing is good, but the licensing took a lot of time. It was with a company in Europe and we got it with 50 users and wanted to upgrade to unlimited users. They first make it 250 users, then one or two weeks later unlimited. It took two weeks to get an unlimited license. It was strange but if you purchase with unlimited then it's no problem. You get it right away. The upgrade took a lot of time. 

Which other solutions did I evaluate?

What other advice do I have?

I would recommend this solution to someone considering it. 

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Account Manager (Technical) at Redfortress Ltd
Real User
Provides good content filtering and failover, but licensing is becoming too expensive
Pros and Cons
  • "The firewall and intrusion detection features are good. It has blocked certain things. We have a lot of blocked sites that the staff or anyone using it, the public, etc., can't go on. It works for that. I get quite a few messages every now and again, saying that a virus has been detected and I can go in and block the user who's causing the problem."

    What is our primary use case?

    We use the Kerio Control as the firewall, and we manage all the load balancing for it, as well as DHCP, bandwidth control, failover, and basic reports.

    How has it helped my organization?

    It has saved time for the members of our team who manage security, because everything can be done from the Kerio. If a problem arises or something needs changing, we can just put it into the same rule that we already have or make a new rule, a duplicated rule, which is quite easy  to do.

    What is most valuable?

    The most valuable features are the 

    • firewall
    • load balancing 
    • bandwidth control
    • routing.

    We need these functions. We need to do what we do and then the Kerio is quite intuitive in terms of getting everything set up and managing it after. It has quite a nice UI which is fairly straightforward.

    The firewall and intrusion detection features are good. It has blocked certain things. We have a lot of blocked sites that the staff or anyone using it, the public, etc., can't go on. It works for that. I get quite a few messages every now and again, saying that a virus has been detected and I can go in and block the user who's causing the problem.

    In addition, content filtering is good. We use that a lot. In terms of the content filtering we use all the basic ones that it already comes with, like phishing sites and peer-to-peer. We only use the VPN a little bit, for admin purposes, to go in and administer the other equipment onsite, like the switches.

    The comprehensiveness of the security features Kerio Control provides seems good. And it seems to just work. I don't really get down into the detail of it too much, but I'm happy with what it picks up. We haven't really had any problems.

    It is easy to use. We've never really used the wizards that are provided. We had a guy come in and set it all up for us in the first instance and then we built upon it by just using what he already did as a template, to do other things. But it's pretty straightforward.

    We also use the failover. We have two internet lines going into it, and it works. We have a loss of connection at the minute because of a problem with BT, our ISP, so it has gone over to another line. It keeps our security going, which is good.

    For how long have I used the solution?

    We have been implementing solutions with Kerio Control for our clients since about 2016.

    What do I think about the stability of the solution?

    The stability is very good. I don't think it's ever failed. 

    We had one time where there was an update, a couple of years ago, and it changed a setting for the failover and load balancing. As a result, we almost needed to roll back to a different version. We ended up finding the right setting. But that was the only thing that's happened really. Apart from that, they update fine.

    What do I think about the scalability of the solution?

    For the sorts of things we do, we'd only ever really need one Kerio in any one location. Scalability is beyond the Kerio, for what we do.

    We have about 150 users of the solution.

    We don't have plans to increase usage. It's been the same for about four years now and I think it will stay the same for at least another one or two. In the place where it's installed it's being used very extensively. It's the endpoint for the whole network so everything in the company ends up going through it.

    How are customer service and technical support?

    I've never used their technical support.

    Which solution did I use previously and why did I switch?

    We did not have a previous solution.

    How was the initial setup?

    We hired a guy to do the initial set up for us. I think he was a Kerio reseller and we used him for consultancy before it started and then he actually did the work on the Kerio as well, and the network in general.

    Our experience with him was excellent. We've used him a couple of times since. He's brilliant. His knowledge of everything is incredible. We tried to do it all ourselves at first, but he came in and knew exactly what the problems were. Something that had taken us about four days, he did in five minutes. He's just incredibly knowledgeable about everything to do with networks: Cisco, Kerio, everything.

    I've set up another one since, for the same company. I just copied the configuration file of the one and put it straight onto the other. They're in separate buildings, but they wanted them exactly the same so it was really easy.

    That deployment took an hour, but it was because we already had one set up.

    As for deployment and maintenance of these solutions we generally need just one person: me.

    What was our ROI?

    The return on investment is the fact that the network keeps going. In that respect the ROI is good. But the licensing fee seems to be getting too expensive. I wouldn't say it's a waste of money, because it's required, but it would make us look at the possibility of using another solution in the future, if it keeps going up at the rate it is.

    What's my experience with pricing, setup cost, and licensing?

    It's too expensive. The license, in the last year or so, has gone up by over £100. We're almost being out-priced by the annual license at the minute. If we do need to change, it will be because of the annual license fee, and we will have to get a different solution.

    Which other solutions did I evaluate?

    Ubiquiti is cloud-hosted. We use a lot of those as well. If that was around at the time, in the same way it is now, we probably would have used that to start with.

    What other advice do I have?

    A solution like Kerio Control is a nice-to-have for a medium size business. It just works. It does what it is meant to do. The hardware itself isn't too expensive, it's just the licensing fee that has gone up and up every year.

    I would recommend it. My advice would be to get a professional for the implementation.

    Overall, I would rate the solution at seven out of 10, because of the licensing, and there are other things on the market now that are probably as good.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
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    Head of IT at Glorious Way Church
    Real User
    Keeps our public and private networks separated and protected from any intrusions from the outside
    Pros and Cons
    • "In terms of the comprehensiveness of the security features, it does a great job of laying out what it does. It's fairly easy to edit and research. Some of the features were turned on by our IT company and I was able to easily find other features on my own by searching for videos on the internet. I've been able to block certain websites, and content filter, as well as manage some of our bandwidth because we live stream on Sunday. I'm able to dedicate bandwidth for the encoder that goes to the internet. It always has enough bandwidth, no matter how many people are on the network. That's really helpful."
    • "There were certain things I didn't know about it, but I've always been able to just contact our IT company. They've been able to walk me through certain things. It was quite a monumental task to set up a public site. Support really had to help me with setting up the VLANs and walk me through it. It was not possible for me to figure that out on my own, but that's what they're here for. That could have been a little bit easier laid out."

    What is our primary use case?

    It's the firewall and the router for our network. That includes both the public side and our private side as well.

    How has it helped my organization?

    We were having issues with feeling more secure. Keio Control has made me feel like our network is more secure. Also, the VPN feature was easier to manage and assign to different users. There's no more downtime with our VPN. It just works.

    Kerio Control has saved time for the members of our team who manage security.

    We've increased the amount of clients that use VPN. It's very easy to manage and very easy to setup. All we have to do is set them up with an account and then download the software to their computer. It just works. There has been a 50% increase.

    What is most valuable?

    The intrusion prevention is good. I like the fact that it's always up, it's always secure, and it never lets us down, never locks up. It just works.

    As a firewall, it keeps our public and our private networks separated and also from any intrusions from the outside. 

    In terms of the comprehensiveness of the security features, it does a great job of laying out what it does. It's fairly easy to edit and research. Some of the features were turned on by our IT company and I was able to easily find other features on my own by searching for videos on the internet. I've been able to block certain websites, content filter, as well as manage some of our bandwidth because we live stream on Sunday. I'm able to dedicate bandwidth for the encoder that goes to the internet. It always has enough bandwidth, no matter how many people are on the network. That's really helpful.

    It provides us with everything we need in one product.

    Because of the reputation of Kerio as well as all of the great things my IT company recommended, it's easy to trust a company like this for our intrusion prevention and for our security. It's really easily laid out and it just works.

    The malware and antivirus features keep themselves updated once it's turned on. You don't really have to worry about anything. It scans all the incoming email and it scans for web traffic. It just works in the background. You don't even know it's there until it finds something.

    The VPN feature works great and it's secure as well. I'm impressed with the speed at which it works and how easy it is to access over the VPN.

    What needs improvement?

    There were certain things I didn't know about it, but I've always been able to just contact our IT company. They've been able to walk me through certain things. It was quite a monumental task to set up a public site. Support really had to help me with setting up the VLANs and walk me through it. It was not possible for me to figure that out on my own, but that's what they're here for. That could have been a little bit easier laid out.

    For how long have I used the solution?

    I have been using Kerio Control for two years. 

    What do I think about the stability of the solution?

    It's extremely stable and the uptime is incredible in terms of how it stays connected, and we have had no issues in over two years of using it.

    What do I think about the scalability of the solution?

    It can scale and grow as we grow. It has very impressive features. It is a little bit of overkill for what we use it for. But I think it's worth it. I really do. I don't mean for it to sound like a negative. I chose it on purpose, even though I knew it was a little bit more than we needed. Because of the security features and because of the reputation that it had coming from our IT company, I really saw no other option.

    Only I manage the device and I'm head of our IT department.

    We have roughly 10 VPN users and 20 or so computers. Then we have at least 75 to 100 devices that connect to it at one time on a Sunday. That connects to the internet and it's able to handle the traffic and the bandwidth management perfectly.

    It's more than adequate for our size of business. I know it's made for larger companies than ours, with more employees. But it works very well for us and it's easy to manage. It's robust and very consistent. 

    How are customer service and technical support?

    I've only had to use technical support once and it was on a VPN. They updated the VPN protocol and I had a question about it. They immediately got back with me. It was easy to deal with them. They immediately had the solution that I needed.

    Which solution did I use previously and why did I switch?

    Our previous solution was off-brand. We upgraded because it did not have enough bandwidth to support our faster internet speeds. That's the real reason why we upgraded. It was not able to have a VLAN and a second LAN for our public site. That was another reason why we upgraded. We didn't feel it was as secure as Kerio.

    How was the initial setup?

    The initial setup was straightforward, with the exception of the VLANs, and setting up a second LAN. Other than that, it was straightforward.

    The deployment took two hours. 

    The IT company went through and showed me all of the settings and gave me a tutorial on which features I needed to use and how to turn them on and what they meant. As far as the rest of our office staff is concerned, they just needed the VPN protocol setup. I was able to do that on my own because that was really straightforward and easy.

    They set it up for me. They plugged it in for me and then explained all of the features to me and helped me set up some of the features. I was then able to easily find videos online and some instructions to set up other features that I wanted, like content filtering.

    Having seen the process, I could easily do it again without their help. I just needed a little bit of a push from them.

    What was our ROI?

    We have seen ROI. 

    What's my experience with pricing, setup cost, and licensing?

    I would encourage other people that when considering pricing, you really have to think about how important your network security is and how you're going to save time in the long run on managing your network. It's worth buying a product that's top-notch and the best quality. Your network is worth it and your employee's security is worth it.

    Which other solutions did I evaluate?

    We also looked into Ubiquiti UniFi system and decided to go with Kerio.

    Kerio ended up being a much better solution. 

    What other advice do I have?

    I would rate Kerio Control a ten out of ten. 

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Timur Assembayev - PeerSpot reviewer
    Network Specialist at Wattum
    Real User
    Top 5
    Easy to configure, user-friendly, and useful online information
    Pros and Cons
    • "The most valuable features of KerioControl are ease of configuration, user-friendliness, and comfortable to use. It is an all-in-one solution, it comes with many features, such as a firewall, antivirus software, and network protection."
    • "The GUI should be changed because it remains the same consistency across versions. However, those who have been using KerioControl for a long time may be accustomed to the current interface. Installing a new version in the same location makes it easy to find, but overall, there are no notable changes between versions."

    How has it helped my organization?

    There were some issues with our main firewall and it went down. In a short time, I deployed KerioControl and save our business.

    What is most valuable?

    The most valuable features of KerioControl are ease of configuration, user-friendliness, and comfortable to use. It is an all-in-one solution, it comes with many features, such as a firewall, antivirus software, and network protection.

    What needs improvement?

    The GUI should be changed because it remains the same consistency across versions. However, those who have been using KerioControl for a long time may be accustomed to the current interface. Installing a new version in the same location makes it easy to find, but overall, there are no notable changes between versions.

    For how long have I used the solution?

    I have been using KerioControl for approximately five years.

    What do I think about the stability of the solution?

    KerioControl is stable because it is a Lunux-based system. However, it depends on the cores because they do not change the base core of Linux systems.

    What do I think about the scalability of the solution?

    The scalability of KerioControl is good and it is easy to do.

    I have worked at many companies, and the most users that have been using KerioControl has been 500.

    If our company grows and the popularity of KerioControl increases we will increase our usage of the solution.

    How are customer service and support?

    I have not had the need to use the support from KerioControl because I have found all the answers to my questions online.

    Which solution did I use previously and why did I switch?

    I previously used Cisco Firepower and Netgear.

    How was the initial setup?

    The initial setup of KerioControl is straightforward.

    What about the implementation team?

    The implementation of the solution was done in-house.

    What was our ROI?

    We have received a return on investment.

    Which other solutions did I evaluate?

    I compared KerioControl with other companies based on price, functionality, features, and ease of use, ultimately choosing KerioControl as the best option.

    What other advice do I have?

    The KerioControl is a good solution. It can be deployed on old servers and it works well with no issues.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Owner at L3GNL LLC
    Real User
    Notifies me whenever there's a problem so we don't have to constantly watch the screen
    Pros and Cons
    • "The comprehensiveness of the security features that Kerio Control provides us with is good. Before GFI had it, they would have more updates. The updates have been slower, but I like the things that they keep adding like the ability to block by country. I use pretty much every feature."
    • "I can no longer renew my subscription directly with GFI but we have to go through third-party resellers like CDW. The first time I did it with CDW. I went to CDW and it was almost like they didn't even know anything. They didn't know what package I was supposed to get. Then after I got it, it took almost five days to get everything working."

    What is our primary use case?

    I use Kerio Control is several different places. I use it at home. I also have a firewall at my grocery store. I have a server on the internet that uses Kerio Connect, and I have Kerio Control in front of it.

    How has it helped my organization?

    It has improved my organization because I am able to back the mail server through the tunnel to my house. All the video cameras at the store get copied and backed up to my house as well. For example, if I had a break-in and someone took the video server, I would still have copies of all the videos.

    Kerio has saved time for those who manage security. It notifies me whenever there's a problem or when something goes wrong so we don't have to constantly watch the screen. It saves us 20 to 30 man-hours a week. 

    What is most valuable?

    The custom firewalling is pretty intuitive. You don't have to sit there and learn a new language or anything like that. You can just block this, open that, allow this, just allow that. With a lot of firewalls nowadays, you have to know a language. You have to sit there at the keyboard and type in special commands, and those commands are not used anywhere, just for that particular brand of firewall. Connecting the two up in two different locations for a tunnel is easy.

    The comprehensiveness of the security features that Kerio Control provides us with is good. Before GFI had it, they would have more updates. The updates have been slower, but I like the things that they keep adding like the ability to block by country. I use pretty much every feature.

    Kerio Control gives us everything in one solution.

    The firewall and intrusion detection features are pretty good. I haven't had an issue that I know of. I hope no one's gotten any. I think it's good.

    I also like the malware and antivirus features. It's sitting in front of my email server and the email server has antivirus too. The firewall catches it before the email server even catches it, so they work pretty well.

    I like the VPN but I don't use content filtering that much. It works pretty well but a lot of times kids can get around that kind of stuff. I don't have kids that age anymore, so I don't have to worry about it. I don't use the content filtering that much.

    Kerio is easy to use. If you don't know tech, you can't just get up and do it. Nothing can be that easy, but you don't have to be a rocket scientist to do it. `

    What needs improvement?

    The only thing that I have a problem with is not so much the product itself, but back when Kerio had it, I could call up Kerio or send an email and do an upgrade online. I could renew my subscription online. But now, I have to go through a third-party, and it seems clumsy. 

    I can no longer renew my subscription directly with GFI but we have to go through third-party resellers like CDW. The first time I did it with CDW. I went to CDW and it was almost like they didn't even know anything. They didn't know what package I was supposed to get. Then after I got it, it took almost five days to get everything working. I used to be able to go to Kerio's website and then add the stuff to my cart, use my credit card, and it would bill me. Everything would be working in a few minutes. But now, if your subscription is getting ready to expire, you better give it a week or two.

    For how long have I used the solution?

    I have been using Kerio Control since the late nineties when it was called WinRoute Firewall.

    What do I think about the stability of the solution?

    The stability is really good. I haven't had any issues whatsoever. 

    What do I think about the scalability of the solution?

    I'm not a large enterprise, so I don't know how well it scales. But I imagine if you were to throw bigger hardware at it, it would scale really well.

    I'm the owner, so nobody else touches Kerio except for me. Everybody else uses it as part of their job. They don't really know it's there.

    My company is small-sized and Kerio is good for it. It's good for small and medium businesses. I've never used it on a large or an extra-large enterprise, so I couldn't give my opinion on that. I would imagine it could, I just don't have any experience.

    How are customer service and technical support?

    I haven't used GFI, but back when Kerio had it, they were very good.

    They were very responsive. A lot of times you call the company tech support and they want to treat you like you don't know what you're doing. It's a "Is the power plugged into the wall" kind of a thing. They're very fast to understand that it's not the user that they're talking to on the phone. That the user they're talking to on the phone knows what they're doing to an extent and needs some extra help. It saves time. But I haven't had to call GFI yet, other than when my key wasn't working. It was an email. When I renewed my subscription, the keys didn't update. They had a problem with their update process, so the person had to go and manually update all my subscriptions. It took a few days. 

    At first, they didn't understand, because they said it's just automatic. Which it's supposed to be. The next day I told them that it didn't update. Then finally looked and they did one subscription, and then I told them that my other subscriptions didn't update. 

    At first, I was supposed to read a manual on how to do it. But I was doing everything that was shown, it just that their process behind the scene wasn't working. It's the online thing, so it was updated. However, my server wouldn't get the notification that it was updated. They thought I was not doing the website properly because they would tell me to go to the website and hit update. It first started as if I was a user that didn't know how to do anything and then they realized we had a problem. I fixed it. It should have been a lot faster.

    Which solution did I use previously and why did I switch?

    I did try out another solution called Unify but it wouldn't work very well. I couldn't get the VPN tunneling to work. The GUI was not intuitive and it was all over the place. Things were not all in the same spot. 

    I actually bought several of them. I was going to go away from Kerio. I didn't like the way Unify worked. You had to have a gateway key in order for it to work. You took two devices to make one device work. I ended up scrapping that project and kept Kerio.

    How was the initial setup?

    For the initial setup, it walks you through a wizard. I've just never used that. But the wizard can set up a very basic bare bones, don't let anything in kind of a setup, which works. My setup is more complex. I have VPNs and tunnels. Any IP on my network has to be logged in, in order to get out. Mine is more of a complex setup. The ease of setup is pretty easy if you use the wizard. It just asks you a few questions and that's it. It's a bit more complex when you do it yourself. 

    The deployment took a couple of hours. 

    What was our ROI?

    I have seen ROI. All the attacks, malware, and viruses that have been stopped are nonstop. The people out there are attacking all the time. It's nonstop, it never stops.

    We have peace of mind that our solution stops all those attacks.

    What's my experience with pricing, setup cost, and licensing?

    Get the GFI unlimited, unless you're only going to have it at one spot. The pricing for the unlimited is a pretty good deal.

    Which other solutions did I evaluate?

    I looked into Palo Alto, that had a lot of features and everything else. But when I tried to contact them to get a price, they didn't give me the time of day. They wouldn't even return my call. At the time I was a director for a very large company and they still ignored me.

    What other advice do I have?

    Make sure the person that's doing it knows what they're doing. If you're not getting overly complicated, pretty much anybody can do it. But if you're going to get complex, you'll need to have somebody that knows their way around or else you might make yourself vulnerable.

    If you have a tunnel and you have to change certificates because they expired, you do it in the right order, or else you might have to travel long ways to accept the key on the other side. If you create a new key for the tunnel and apply it, the tunnel is down until the other side accepts the key. If going through the tunnel was your only way there, then you're now traveling unnecessarily or long ways. Luckily for me, it was not too far away. But if you have city to city and you have no one on the other end that has the ability to log in and accept the key, then you're going there.

    I would rate Kerio Control an eight out of ten. 

    I haven't had a lot of experience with the new owners and I'm worried that they're going to sunset it or not give it the attention it needs. That's just my thought, I have no proof or anything like that. 

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    IT Director CEO at MARVIV SRLS
    Real User
    User-friendly, flexible, can be used on different kinds of infrastructure, and you don't need a high level of skill to use it
    Pros and Cons
    • "The flexibility of the system, the capacity to provide the right level of security, and the ability to be integrated into different kinds of infrastructures are the most valuable features."
    • "The improvement that we are looking for is for when decide to move some part of our application to the cloud."

    What is our primary use case?

    The primary use case of this solution is for the security of the entire network. There are more than 10 companies that are distributors in the territory and for this region, we have to manage and to guarantee that all the companies can interchange data between them, but also with the outside in a safe way. Kerio is the right solution to achieve our objectives because each client and each server that is distributed in the different companies can be maintained and can be controlled in the correct way.

    What is most valuable?

    The flexibility of the system, the capacity to provide the right level of security, and the ability to be integrated into different kinds of infrastructures are the most valuable features. 

    What needs improvement?

    The improvement that we are looking for is for when decide to move some part of our application to the cloud. This is one of the projects that we have in progress. Mainly to distribute some services on the cloud and to make that a possibility not only for our company, but also for the customer to have access to this application. To guarantee a correct level of security, not only for our application but also for all customers that access our system. This is one item that we are now considering.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    Stability is good. We are satisfied with the performance of the system.

    What do I think about the scalability of the solution?

    We have more than 300 users that are distributed in more than 10 different units. There is one production unit that is around 170 people, and the other 130 are distributed in the other nine companies.

    Some of the users are administrators, the other users are in the technical department, R&D, sales, and the production department. 

    How are customer service and technical support?

    Their technical support is very good. We haven't had any problems with them. 

    Which solution did I use previously and why did I switch?

    We have used Sophos in the past. 

    How was the initial setup?

    The initial setup was complex. The system itself isn't complex in terms of actually using it. It is user-friendly. It is complex in terms of the capacity to control the situation.

    We didn't spend a lot of time on the deployment. In the beginning, we did need to dedicate some time to implement the infrastructure internally. In terms of the operations and maintenance, we don't spend a lot of time on it.

    It requires two people for maintenance.

    What about the implementation team?

    At the beginning, we did need a consultant to set up the system but now we have our own resources in our company who manage the system.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is in-line with our expectations in terms of the quality that we get for it. 

    What other advice do I have?

    Kerio is user-friendly, it's flexible, and can be used on different kinds of infrastructure. You don't need a high level of skill to use it. It monitors, identifies potential problems and it takes actions on a problem. The system is quite easy to use, and we don't have any kinds of problems with it, compared to other solutions that are not easy to understand and are complex. 

    I would rate it a nine out of ten. Right now, we are really satisfied with the product. Of course, we are open to seeing other improvements, but from our side, we don't need any other improvements because what we have right now complies with our needs.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user
    Alireza Goftari - PeerSpot reviewer
    Network Engineer at a energy/utilities company with 501-1,000 employees
    Real User
    Top 10
    A stable solution that needs improvement in HTTPS decryption
    Pros and Cons
    • "I did not face any issues with stability while using the tool's trial version."
    • "I have had a few issues with HTTPS decryption. The solution also does not show the actual user's Internet usage."

    What needs improvement?

    I have had a few issues with HTTPS decryption. The solution also does not show the actual user's Internet usage. 

    For how long have I used the solution?

    I have been using the product for ten years. 

    What do I think about the stability of the solution?

    I did not face any issues with stability while using the tool's trial version. 

    What other advice do I have?

    I would rate the product an eight out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Telecommunications Engineer at FARNAIT
    Real User
    Effective firewall, simple setup, and scales horizontally and vertically
    Pros and Cons
    • "I have found the most valuable features of Kerio Control to be the IPS and firewall."
    • "Kerio Control could improve content filtering."

    What is our primary use case?

    I use Kerio Control as a firewall or IPS.

    How has it helped my organization?

    Kerio Control has helped my organization by hiding my private IP address behind the firewall and we use the proxy destination instead of my website.

    What is most valuable?

    I have found the most valuable features of Kerio Control to be the IPS and firewall.

    What needs improvement?

    Kerio Control could improve content filtering.

    In the next release, it would be beneficial to have a new signature to the IPS technology. Additionally, some of the features are not able to be modified or configured, there needs to be more flexibility. 

    For how long have I used the solution?

    I have been using Kerio Control for approximately four years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    I have found Kerio Control to be able to scale horizontally and vertically.

    We have approximately 40 users using this solution. Many of them are administrators.

    How are customer service and support?

    I do not use the technical support from Kerio Control. When I have an issue I find the solution by searching the internet.

    How was the initial setup?

    The initial setup was simple, it was standard. It only takes a few minutes.

    What about the implementation team?

    We have approximately two people that do the implementation and maintenance of the solution.

    What's my experience with pricing, setup cost, and licensing?

    I pay approximately $50 for the solution on an annual basis.

    What other advice do I have?

    I rate Kerio Control an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
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