They provide support and knowledge about the tool. So if we are not able to use a particular function, we ask the central team.

I didn't require any assistance because I installed it myself.

For the very first time, the vendor team had helped us in the deployment. Their support was great. From the second time onwards, our internal team was able to upgrade and install with the help of online documentations.

Vendor team. Very good, and they are friendly.

I have implemented it with the help of a vendor team. They are really very good with Klocwork.