Kofax RPA Room for Improvement

reviewer1166328
CEO at a comms service provider with 11-50 employees
Of course, there is always room for improvement and I know there are developments all the time. This includes, ultimately, the development and increased use of robots. It's something that our customers want and I know that Kofax is working on that. I don't know if similar products already have this kind of function but this is one we've been waiting for and I know that it's not a simple ask. For additional features, I'd like to see a recording function and a more simple interface. I also think that there could be more support for emerging learning or artificial intelligence. View full review »
reviewer1243365
Co-Founder & VP at a tech services company with 11-50 employees
I've noticed that no solution, including this one, is trying to automate very simple processes. There are always exceptions and special cases involved in regards to how you can handle these instances. It requires a kind of deep understanding of how to utilize these features and it's not very straightforward as of right now. The documentation could be stronger. The solution should add orchestration into its next release. The solution needs to be scalable. View full review »
Karel Frank Artist
IT Adviseur SCD / RPA Consultant / Blockchain Consultant at DAPP.Design
Kofax needs to create a community where developers have the opportunity to donate to it. The education surrounding this solution should be better. It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are. View full review »
Learn what your peers think about Kofax RPA. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
455,962 professionals have used our research since 2012.
KofaxRPA677
Sharepoint 2010 Specialist at a transportation company with 10,001+ employees
This product has room for improvement in support of airplanes and aviation. Maybe the interface could be improved in the next release. It would be very handy if you can connect directly to the ERM or ERP system. View full review »
reviewer1352985
Branch Manager at a logistics company with 10,001+ employees
I think they need to do a better job of following the lead of its competitors and build upon that. I would like to see more AI capabilities, and I think that is one of the keys. Exception handling should be improved as well to reduce errors and things like that. View full review »
Cheryl Young
Information Governance Project Manager at Western Integrated Systems
Concatenation of error messages. View full review »
Learn what your peers think about Kofax RPA. Get advice and tips from experienced pros sharing their opinions. Updated: January 2021.
455,962 professionals have used our research since 2012.