Kofax TotalAgility Reviews

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Real User
Professional Service Team at VISNIKO
Nov 02 2017

What is most valuable?

The most valuable features are: * Document Capture * Business Process Management * Dynamic Case Management. It covers the various domains, such as Account Payable, Mortgage, Insurance, Healthcare, Logistics and Supply Chain. Since it provides... more»

How has it helped my organization?

We have implemented lots of Kofax TotalAgility solutions to various customers. It has improved a lot. For example, one of the customers had a manual account payable process. With the KTA platform, they were able to reduce FTE on their AP... more»

What needs improvement?

Even though it has good documentation, key things are not being noted perfectly. As a result, we have to turn to the support team, which leads to delays. We need to have some workarounds to achieve something, but those are getting improved in... more»
Consultant
Senior Technical Consultant - Financial Services at a tech services company with 10,001+ employees
Sep 25 2017

What do you think of Kofax TotalAgility?

Valuable Features Process automation Case management • Improvements to My Organization We have automated more than five business process using this tool. • Room for Improvement Rich and flexible UI Consistent platform with one common language Some documentation for all the features • Use of Solution Two and a half years. • Stability Issues No. • Scalability Issues No. • Customer Service and Technical Support Very poor. • Previous Solutions Yes. Cheaper. • Initial Setup It was straightforward, easy to follow guides. • Pricing, Setup Cost and Licensing Concurrent user, license based. Flexible. • Other Advice Understand the full capabilities of the tool and map those to your business needs. This tool is the result of several mergers...
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Consultant
Kofax KTA Tech Lead Consultant at a tech services company with 10,001+ employees
Sep 25 2017

What do you think of Kofax TotalAgility?

Valuable Features MFD integration Business processes Transformation and UI experience • Improvements to My Organization Most customers benefit from multichannel capture, business processes, along with image processing capabilities, and centralized administration and reporting. In addition, reduced failure points. • Room for Improvement User interface. • Use of Solution 20 months. • Stability Issues No. • Scalability Issues No, scalability was not an issue both at platform and solution level. • Customer Service and Technical Support Excellent. • Previous Solutions We used KC, KTM but KTA provided better workflow capabilities along with better UI and imaging capabilities. • Initial Setup Less complex. Most were on-premise installations. •...

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What is Kofax TotalAgility?

Business process management and collaboration platform that empowers you to build and optimize business processes.
Also known as
TotalAgility, Singularity, Capture Enabled BPM
Kofax TotalAgility customers
AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
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