Kony Customer Service and Technical Support

Saif Ul Islam Khan
Sr Managing Consultant at Abacus Consulting
In terms of technical support, I think that they are lacking. We faced hard times initially, and although they have videos, there are things that only Kony can provide. Things are getting better now because we have experience with the platform and we do not need their support as much. Also, their technical support is slow. View full review »
Dy. Manager (Systems) at a financial services firm with 10,001+ employees
There is a good tech support team. They can resolve any issues, at all hours. They take responsibility to be expedient and professional. View full review »
Find out what your peers are saying about Axway Appcelerator vs. Kony and other solutions. Updated: May 2020.
417,803 professionals have used our research since 2012.