Kount Pros and Cons

Kount Pros

Megan Mahoney
Director, Compliance Services at a tech vendor with 1,001-5,000 employees
The most valuable feature is its ability to create your own ruleset and edit it whenever you want. Their reporting functionality is very helpful. It's really robust.
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Kumaraguru Muthuraj
Staff Engineer at Intuit
The initial setup was absolutely straightforward. Within a week I was fully working.
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Chris Zappato
Senior Fraud and Chargeback Analyst at a tech services company with 501-1,000 employees
It's an in-depth, all-in-one solution.
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Kount Cons

Megan Mahoney
Director, Compliance Services at a tech vendor with 1,001-5,000 employees
They could do a little bit better with chargeback management. There are other solutions out there that I've heard about, like Accertify that have a better chargeback platform where they're integrated more with the banks or in terms of how the workflow is and how you can respond to chargebacks.
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Kumaraguru Muthuraj
Staff Engineer at Intuit
The time that is taken to go to Kount and come back should be in the order of around 100 milliseconds or less. And our context was taking around 200 to 300 milliseconds. We didn't want the extra load of 100 milliseconds to happen, so if the two rounds of stability could be cut to one, that would be very helpful.
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Chris Zappato
Senior Fraud and Chargeback Analyst at a tech services company with 501-1,000 employees
The rule system and automation could be expanded a little bit more.
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