Customer service is excellent. Their website is very helpful. You can take additional training or ask questions and get immediate answers.

Out biggest delight has been how good Global Support is. They always respond in a very timely fashion, answer our situation and often spend time teaching us more about our system.

3/10

I would give technical support a rating of 3/10. A lot of the time, their technical support person did not understand the issue. They need to train their support team well.

Their technical support is very good. They are very helpful.

Technical support is awesome. I give them a 9/10.

Support quality varies depending on the experience level of the representative answering the call. I would give them a rating of 1-4/5.