Kryon RPA OverviewUNIXBusinessApplication

Kryon RPA is the #5 ranked solution in our list of best RPA tools. It is most often compared to UiPath: Kryon RPA vs UiPath

What is Kryon RPA?

The Kryon RPA Platform sets the standard for secure, scalable and cost efficient robotic process automation management and optimization. It’s also among the most business-user friendly platforms on the market.

Kryon RPA is also known as The Leo Platform.

Kryon RPA Buyer's Guide

Download the Kryon RPA Buyer's Guide including reviews and more. Updated: September 2021

Kryon RPA Customers

HPE

Kryon RPA Video

Pricing Advice

What users are saying about Kryon RPA pricing:
  • "They license per robot and we have 25 robots. You get so many robot licenses and can allocate those licenses to either attended, unintended, or Process Discovery bots. If you have 25 licenses, for example, you could have 20 automation bots and five process discovery. This allocation is flexible. There are also maintenance costs."
  • "We are probably saving $6000 to $8000 a month in labor costs. It's not a ton, but we're right around $60,000 to $80,000 a year with our current deployment."
  • "We're paying in the neighborhood of about $66,000 a year. The cost is fairly similar to its competitors' costs. It might have been a little bit more reasonable than the others, and that cost was with Process Discovery in addition."

Kryon RPA Reviews

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Adam Staude
Manager, Application Support at a consumer goods company with 1,001-5,000 employees
Real User
Top 20
The tool helps with speed to market, efficiency, and accuracy

What is our primary use case?

We use it to automate a lot of data entry or do manipulation in regards to our ERP system. We are still pretty new with the solution. We have maybe a dozen wizards right now. Some of them are different variants of similar wizards. For the most part, it is used all around our ERP system. E.g., if we have a new product that we're going to make, we take the information from marketing and engineering. That gets handed off to the bot, then the bot enters that information into our ERP. This is a pretty intensive manual entry process. Everything that we use is on-premise.

Pros and Cons

  • "The bot is typically about twice as fast as a person and more accurate, as long as the data going in is good. That is the biggest advantage."
  • "The only unstable part is Studio where you build this stuff. In our version, the 5.25. It has a memory leak. If you leave it open for too long, eventually it just freezes. Saving your work, closing, and opening it just once a day is all it takes. However, this is a bug that I have noticed about the stability of the actual tool."

What other advice do I have?

I would really recommend the tool. I definitely see a lot of value with it. Just in the few release notes that I have read for some of the versions they've released since we installed it, it sounds like they are still adding a lot of features and functionality. We are very excited to get this upgrade under our belts and see what new things the new version brings to the table. It has been a great value-add for us personally and easy to use. We are happy with what we bought. No buyer's remorse here. The biggest challenge that we have had isn't even with the tool. It is with the business funding…
JM
Senior Systems Analyst RPA at a hospitality company with 10,001+ employees
Real User
Allowed us to be more responsive and competitive with less human involvement

What is our primary use case?

We use it for unattended automation and attended automation. We are working on automating a lot of the support processes that we do within our call centers which are very repetitive. In addition, there are rates and pricing in another area where we have introduced automation. We have some automated processes running multiple times a day to evaluate rates, provide reporting, and perform rate updates, as needed, without human intervention. We are also looking at streamlining some areas on our franchise side, where we are building properties out in our systems and updating their property… more »

Pros and Cons

  • "Attended automation has diverted 34 percent of training calls to our tech support centers."
  • "We have been using Kryon Process Discovery for about a year now. With our initial tests and monitoring just a couple people, we were able to identify 79 possible use cases within a one-month period."
  • "I have seen some very minor occurrences where Kryon's interactions with Microsoft Office might cause the robot to hang. However, it is about one to two percent of the time where we are seeing this happen. It is such a small percentage that it's not even something that we are overly worried about. This would be where they might have some stability issues, but it could be the Microsoft Office API or how they are interacting together."
  • "With the customer support, there have been some times where we have had to go through explaining the issue a couple times because it has gone through a couple of people's hands. There have been a couple of scenarios where we have had to re-explain the issue and bring somebody new up to speed on what is going on or what the problem is."

What other advice do I have?

Take your time. Don't rush it. Ensure that you have a few good use case scenarios to start working with, because if you don't have something to work on right out of the gate, the system will just be sitting there doing nothing as part of the evaluation. You should know a handful of processes which are good candidates that you can use as initial proofs of concept just to make sure that it will fit your needs. You want more than one, so if you do move ahead, you actually have some work to do. Kryon is easy to use. Somebody who is not tech savvy at all might have a bit of trouble picking things…
Learn what your peers think about Kryon RPA. Get advice and tips from experienced pros sharing their opinions. Updated: September 2021.
536,244 professionals have used our research since 2012.
LP
Business Analyst at a financial services firm with 1,001-5,000 employees
Real User
Helps us find and prioritize processes that are ripe for automation, while .NET plugins make it scalable

What is our primary use case?

We only use unattended bots right now. We build processes to help business departments in our company to improve processes through automation of pretty easily "bot-able" ideas.

Pros and Cons

  • "As a business user, it's so easy to use. With the recording of the processes, we didn't need to hire a specific developer... we are able to build most of our processes without having to develop the actual development skillset... the simplicity is the biggest win."
  • "At first, we had problems with the object detection but in this latest release it has been better, and I think it keeps getting better."

What other advice do I have?

The biggest lesson we've learned through our time using it is the .NET component for scaling. One of our biggest lessons is to use that wherever possible because it makes things so much quicker. Also, if you look at some of our old bots that we built versus some of the bots we build today, it's crazy that we even knew what we were doing. The process flows and understanding what can and can't be bot-able, have gotten way better. My advice would be to have a team. Make sure there's a developer so you can do plug-in things and make sure that you understand the setup and the admin tool. That was a…
JoelStrassburg
Director of Process Engineering at a healthcare company with 1,001-5,000 employees
Real User
Top 20
Process Discovery is helping us make sense of what people are doing, day-to-day

What is our primary use case?

We're looking to discover routine processes that our users do and ultimately automate those processes and deploy them to robots. We've really been looking at just about any of processes. We've initially used it for processes that update invoices or update data on our system. We've used it for processes to send emails such as notification emails. We've used it to run scripts and to run data updates, and as a scheduling tool as well.

Pros and Cons

  • "The thing that we find the most value in is the Process Discovery component and the ability to really see what users are doing on a day-to-day basis. We're starting to make sense of the processes that they're doing and getting visibility into what they're doing. Overall, the Process Discovery is very good."
  • "The product requires some more time in development. It still has some bugs and some things to work out. They're constantly releasing. They need to continue working out the general issues of using the product at scale, first and foremost."

What other advice do I have?

Spend time focused on standing up your center of excellence around the solution. Kryon gave us some great advice on that in the sales process regarding defining what we're trying to do with it. Get key sponsors and then get a key team that works through the implementation, together. What we're learning from using the solution and what we're really still trying to figure out is what is a good candidate for an RPA process, versus the other ways we could automate, whether it's process elimination or deploying some of our core engineering teams to write different tools. We're still trying to…
GB
Head of BI and Process Automation at a financial services firm with 501-1,000 employees
Real User
Processes that required human resources are now fully automatic, saving significant time

What is our primary use case?

The primary use case is process automation. We are a financial institution, a bank. We use it to automate routine processes which don't require any cognitive participation.

Pros and Cons

  • "We use Kryon Studio to develop new wizards and we use the features to capture elements from the screen and automate processes... The screen capture allows us to interface with systems which don't have an API, or where the API is very expensive, and it allows us to do on-screen integration."
  • "We have found some difficulties regarding the integration with legacy systems where the screen has elements in the Hebrew language. The connection to Hebrew, right-to-left systems, is more challenging."

What other advice do I have?

We haven't used the Process Discovery from Kryon yet. We started with processes that we analyzed and found to be suitable for automation. We find that the product, the Kryon Studio, to be very good at doing task automation. We are now scaling out and going to new processes. The decision we made to develop the processes by ourselves with our team was a very good decision. The onboarding process along with Kryon's Customer Success - if you work together with them and consider them as partners - will work very well. Regarding the solution's ease-of-use for business users, we use unattended…
Teuje Tap
Lean Navigator with 100% focus on Robotic Process Automation at raet
Real User
Top 20
Quick and easy to use, and easily integrates with other systems

What is our primary use case?

I primarily use this solution to substitute processes where humans perform checks that do not need human judgment. These include onboarding, offboarding, and changing a contract.

Pros and Cons

  • "Kryon will allow you to automate processes fast and easy and you do not need to be a developer to automate processes."
  • "It could be more reliable in spying HTML."
Buyer's Guide
Download our free Kryon RPA Report and get advice and tips from experienced pros sharing their opinions.