LastPass Enterprise Pros and Cons

LastPass Enterprise Pros

Mark Wight
ICT Manager at Onefortyone
It's always hard to put a value on return on investment. You avoid one breach and it's paid for a million times over. We got a penetration test company internally, just to see how secure our network is, and there happened to be one bit of software that had been overlooked by an external company that managed it. It hadn't been upgraded so that managed to get them into the network. They would've been able to access through the test thing a file that we had previously. If that was a real-life scenario they would have been able to get into our network and get full access to our organization's passwords. If they did get in, they would have gotten access to the cloud. The ROI we see is that we are completely secured compared to what we had previously where there was a vulnerability.
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Luis Enrique
Network Engineer at a tech services company with 1-10 employees
Until now, I haven't found anything like the dashboard. It gives you a security score. I find that to be really great. The Sharing Center is really great as well. And the Security Challenge is really great too.
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Privacy9786
Founder & CEO: Cybersecurity legal Practice at a legal firm with 1-10 employees
The initial setup for this process is straightforward and extremely easy. It just works.
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SrMgrGlo768f
Senior Manager, Global Service Desk at a tech vendor with 1,001-5,000 employees
The stability has been rock solid. A couple of years ago, they were breached. However, if you had two-factor authentication enabled, it didn't affect you. We did, so it has been good.
This product helps keep us secure.
Tech support has been good. We haven't needed it much, because it is not a complex application. There is not that much you have to do with it.
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SystemAdcfd8
System Administrator at a tech services company with 51-200 employees
Off-boarding of people is easy without changing shared account passwords.
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CoFounde2b57
Co-Founder at a consultancy with 51-200 employees
The shared folders is an important feature. It's the primary feature we use. Also, the ability for LastPass to autofill and hide the passwords, so we don't have to keep changing passwords every time a person leaves, is valuable.
Scalability is fine, no issues with that, especially now that they have added different user-level permissions. That has made it a lot easier to delegate out certain features to have other people do.
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Engineere89a
Engineering at a comms service provider with 10,001+ employees
The most valuable feature is the liberty of keeping encrypted passwords and elevated information in a sealed vault.
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Assistanea19
Assistant Director of Technology Support at a university with 1,001-5,000 employees
It's improved security; we don't have to worry about people storing password loosely and secure them.
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SocManageff5
SOC Manager at a retailer with 5,001-10,000 employees
Reduction in number of sensitive passwords stored insecurely on local systems.
Increased security around password management for teams and collaborative efforts with external vendors.
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LastPass Enterprise Cons

Mark Wight
ICT Manager at Onefortyone
I also don't like the add-in for Internet Explorer and Google Chrome, because when you do the add-in, you can actually save that to your credentials in your IE, and the problem is, if I left my screen open, or any of the IT people leave their screen open someone could come up and access all their credentials in LastPass without having to put a password in within your own network. I don't like that functionality. We've banned that from any of our staff adding that as an add-in because we see that as a security risk.
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Luis Enrique
Network Engineer at a tech services company with 1-10 employees
One thing I wish LastPass had is an integration with Active Directory, not for synchronizing users but to actually manage, in some way, privileged accounts by replacing the password of LastPass itself.
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Privacy9786
Founder & CEO: Cybersecurity legal Practice at a legal firm with 1-10 employees
Right now we have two products; there is the password manager and there is the authenticator app. Ideally, these should be fully integrated and support better handling of two-factor authentication or any other authenticator data.
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SrMgrGlo768f
Senior Manager, Global Service Desk at a tech vendor with 1,001-5,000 employees
It is not super feature laden. It does not stand out versus the competition.
The biggest thing is there is no good way to have LastPass rotate passwords without human intervention. Right now, we have to go into each folder, then rotate and manually update each password. It can be done it by loading a bunch of passwords into a spreadsheet, but this makes the whole process insecure because then the passwords have been noted into a spreadsheet which have to be upload. We have to go into 40 to 50 applications and manually update passwords, because we don't view their solution of writing a bunch of passwords on a spreadsheet, then uploading them as a secure solution. This should be done internally within LastPass.
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SystemAdcfd8
System Administrator at a tech services company with 51-200 employees
The management through the plugin is poor. It consumes tons of client resources especially as an administrator.
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CoFounde2b57
Co-Founder at a consultancy with 51-200 employees
We have issues from time to time where, for some reason, it just keeps auto logging-out the user and then, the next day, they'll come in and it will work just fine.
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Engineere89a
Engineering at a comms service provider with 10,001+ employees
I would like to be able to reduce the log out time of the session.
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SocManageff5
SOC Manager at a retailer with 5,001-10,000 employees
The ability to set up an account expiration limit/date would be very useful.
Our biggest issue over the years was around the stability of the LDAP sync to AD.
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372,185 professionals have used our research since 2012.
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