.

We used combination of internal and external team because we thought it would save time and effort.  

We have about 30-40 engineers to deploy the solution.

We had CA Services help us during initial setup and that's about it. 

We implemented in a phased approach. One environment was done by the vendor team. Then, we used that as training where the in-house team could deploy the last environment without the vendor team being onsite.

We just worked with CA and our own resources. 

We have done the implementation and the time it takes depends on the client's use case. You can do the installation and have some APIs working to generate some values for the clients in approximately 30 days.

We implemented the solution in-house with help from CA.

We used a local implementation partner to help set it up.

We have an in-house team that does the implementation.

We implemented using CA Services to come and install the software.

I felt there was a lack of expertise on CA's part, because there are many things within the API management. Maybe the consultant from CA services who came to our organization did not have the experience on all the tools that CA was releasing, which was why the initial setup may not have been straightforward for him. He was good with Gateway, but with the other pieces, he was struggling a bit. It took sometime for him.

CA Service was helping me with the implementation. 

We had a very short time for it to get it done, so I dealt with CA, we managed to do the deal for the software. They put us in touch with a partner called Smart, Smart421 in the UK. We had a very high-level discussion about what my requirement was, the platform that we have, what I needed to wrap, which calls, so we did a lot of preparation in advance, and then they came on-site, and within two weeks we had a working API. We'd wired together the underlying platforms to build this API that was then sent to the first vendor. Very clean, very slick. As with any IT project, as long as you are prepared, you've done your homework, you know exactly how to lead the implementation, what to take the vendor through, then it works very well.

I did a PoC in the earlier part of the year. We built out some APIs on that, then we just installed the test instance a couple weeks ago. 

As a service provider, we implement API management solutions for many customers. My advice for customers seeking to implement these solutions is to pay close attention to the CA recommendations on VM settings (if using the virtual appliance), and to ensure they seek assistance from someone familiar with implementing this specific solution. CA has their own professional services division, and there are several consulting firms such as ourselves who have experience implementing this solution.

We have implemented this solution for three banks. One bank took three months and another took six months to fully implement due to an additional security layer.

It really depends on the size of the bank and the number of transactions that you have to validate, the board members, and the customer flows within the bank.

The deployment developed gradually. We deployed five different instances and we worked on them one-by-one. It went pretty smoothly and according to our plans. We just started with one connection, then we added another connection, and then we could see what it was doing and how it behaved. You have to understand what it is doing before slowly moving into the next step.  

When you introduce a gateway, you need to reroute all the connections. You need to inform the users that they have to change the addresses in their programs. It is really a major operation. The exercise is a healthy one because you end up having to put everything in order. So the deployment itself has a value.  

Both. The vendor team seemed technical enough. Note: Ensure that your in-house teams and the vendor supplied staff are fully aligned to make deployment efficient. Deploying the gateway platform is a full project and would need managing as such.

Our in-house team handled the deployment.

We have a handful of IT admins and app admins who specialize in maintaining Layer 7 

We are the vendor. I have worked on this product for more than two years and implemented it in at least three organizations.

When we introduce the solution to a new organization, it's not a complicated process. If we describe to them how an API can reduce work in their regular life, then they can easily understand that. When we give this to the customers, they become happy.

We use two people for deployments.

CA helped with the architecture, the design, the implementation and it's in place but it's not actively being used because the backing system isn't there yet. I can't tell you qualitatively like, "Oh, yes, it's working very well." I don't know how it's working because nobody's using it. It's waiting for the system to be ready and operational. The implementation, though, was done very well.

We implemented it along with a vendor team. I would advise preparing an in-house team by providing it with a week or two of training, and then get an expert from CA for several months to provide the consultancy and solutions to the team and to resolve their issues.

We are a reseller company that makes the final setup for our customers. We always do the final installation for our clients.